Infosys BPM Senior Process Associate Interview Questions and Answers

There is an online aptitude test that covers English grammar & passage reading skills, quant, and logical reasoning, communications skills, email writing skills, etc. The test is quite easy we need to be focused and answer the questions quickly.

Q1. Tell me about yourself.
Ans. 
I am a dedicated and experienced Senior Process Associate with a strong background in process improvement and team management.
• Over 5 years of experience in process improvement and optimization

• Skilled in team management and leadership

• Proficient in data analysis and reporting

• Strong communication and interpersonal skills

• Certified in Lean Six Sigma
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Q2. Tell me about your previous job profile.
Ans. 
I was responsible for managing end-to-end process operations and ensuring efficiency in workflow.
• Managed team of associates to meet daily production targets

• Analyzed process data to identify areas for improvement

• Implemented new strategies to streamline operations and reduce errors
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Q3. Why did you leave your previous organization?
Ans. 
Seeking new challenges and opportunities for growth.
• Looking for career advancement

• Desire for new challenges

• Seeking better work-life balance
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Q4. What is your current CTC?
Ans. 
My current CTC is INR 6,00,000 per annum.
• My current CTC is INR 6,00,000 per annum.

• I am currently earning INR 50,000 per month.

• My total compensation package is INR 6 lakhs per year.
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Q5. What is your expected salary?
Ans. 
My expected salary is negotiable and based on the responsibilities and opportunities offered by the position.
• My expected salary is flexible and open to discussion.

• I am looking for a competitive salary that reflects my skills and experience.

• I am open to considering benefits and opportunities for growth in addition to salary.
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Q1. Go through your profile including your work profile.
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Q2. What do you know about insurance and tell us the different types of it?
Ans. 
Insurance is a form of risk management that provides financial protection against unforeseen events. There are various types of insurance available.
• Types of insurance include life insurance, health insurance, auto insurance, home insurance, and travel insurance.

• Life insurance provides a payout to beneficiaries upon the insured's death.

• Health insurance covers medical expenses and treatments.

• Auto insurance protects again...read more
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Q3. When & why did you leave your previous organization?
Ans. 
I left my previous organization in order to pursue new opportunities for growth and development.
• Opportunity for career advancement

• Seeking new challenges

• Change in industry focus

• Relocation to a different city

• Better work-life balance
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Q4. Why should we hire you?
Ans. 
I have the relevant experience, skills, and dedication to excel in this role.
• I have X years of experience in process management and have consistently met or exceeded targets.

• I am proficient in using various tools and software to streamline processes and improve efficiency.

• I am a quick learner and adapt well to new environments, ensuring a smooth transition into the role.

• I am highly organized, detail-oriented, and have ...read more
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Q5. Are comfortable with permanent night shift?
Ans. 
Yes, I am comfortable with permanent night shifts.
• I have previous experience working night shifts and have adjusted well to the schedule.

• I understand the importance of maintaining a healthy work-life balance, even when working night shifts.

• I am willing to adapt my lifestyle and routines to accommodate working during the night.

• I am aware of the potential challenges of working night shifts, such as sleep disruption, and
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Q6. What is your current salary & what is your expected salary?
Ans. 
I am currently earning $50,000 annually and my expected salary is $60,000.
• Current salary: $50,000 annually

• Expected salary: $60,000 annually
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Q7. Do you have any questions for us? if not then HR will share your feedback from us.
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Q1. What kind of person are you, friendly or reserve
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Q2. How you will contribute through your skills
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Q1. Salary expectations Position Why did you left your previous job What are your long term goals? How you are good for this company? Why should we hire you?
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Q2. Are you okay for nights shift If we dont promed in next 2 year will you give your same potential.
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Q3. Where did you see youself next 5 years.
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Reasoning , excel , english grammer and write an essay on topic .

They asked questions related to experience and whetever mentioned in resume. Then ask question related to the positions for applied asked some finance and account related means subjective knowledge. And some basic interview questions.
What are your managerial skills?
What are 3 good things and bad things in you .
How did you work under pressure.

Case study realted to lean ideas and management skills.