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InterGlobe Aviation Ramp Agent Interview Questions and Answers

Updated 27 Aug 2023

InterGlobe Aviation Ramp Agent Interview Experiences

1 interview found

Ramp Agent Interview Questions & Answers

user image Anonymous

posted on 27 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Airlines basis discussion to speak related to topic speak 5minutes

Round 3 - Aptitude Test 

Logistics aptitude test

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction and salary package and nearest airport location to job offer to the person

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your future goal
Round 2 - HR 

(2 Questions)

  • Q1. Where from do you know about this company
  • Q2. What do you know something about this job
Round 3 - HR 

(2 Questions)

  • Q1. Why do you want to job in this company
  • Q2. What is your salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Always trying to the best
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about your work profile ?
  • Ans. 

    I have worked as a Customer Service Agent for the past 5 years, assisting customers with their inquiries and resolving issues.

    • Provided excellent customer service by addressing customer inquiries and concerns

    • Resolved customer complaints and issues in a timely and satisfactory manner

    • Assisted customers with product information, troubleshooting, and order processing

    • Maintained accurate records of customer interactions and t...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Do you know about Job description ?
  • Ans. 

    Yes, I am familiar with the job description for a Customer Service Agent.

    • A Customer Service Agent is responsible for providing assistance and support to customers.

    • They handle inquiries, complaints, and requests from customers through various communication channels.

    • They strive to ensure customer satisfaction by resolving issues and providing accurate information.

    • Customer Service Agents may also be responsible for proces...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident , read about company and JD before appearing for interview. I would say be honest and transparent.

I applied via Naukri.com and was interviewed before May 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What's your carrier plan
  • Ans. My plan is work at airport customer service agent
  • Answered Anonymously
  • Q2. What about your family
  • Ans. It's small family , and it's my world . Respect it and love more.
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Airports Authority of India Customer Service Agent interview:
  • Airport
  • business
  • Airport ground staff
  • Travell agency
  • Traveling
  • Anything related to airport job
Interview preparation tips for other job seekers - Don't lose your hope for carrier opportunities. Never down .try again and again

I applied via Job Portal and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - Walkin 

(2 Questions)

  • Q1. Tell me something about your self
  • Q2. Tell me about your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - 1 st round personal interview
2 nd work related questions
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why are you join aviation
  • Ans. 

    I am joining aviation because of my passion for the industry and the opportunities it offers.

    • Passion for aviation

    • Opportunities for growth and development

    • Fascination with airplanes and travel

    • Desire to work in a dynamic and fast-paced environment

    • Interest in providing excellent customer service

  • Answered by AI
  • Q2. Tell me about your family
  • Ans. 

    I come from a close-knit family with diverse backgrounds and interests.

    • My parents are both educators and have instilled in me a love for learning.

    • I have two siblings, an older brother who is a software engineer and a younger sister who is studying medicine.

    • We enjoy spending quality time together, whether it's going on family vacations or simply having dinner together.

    • Our family gatherings are always filled with laughte...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This is my hobby nd I want to work .I am a hard worker....and I wan to help my family

Interview Questionnaire 

3 Questions

  • Q1. Tell us about yourself.
  • Q2. What is your experience and what was the job role.
  • Q3. Tell us one thing that is very important to deliver the excellent customer service.
  • Ans. 

    Empathy is crucial for delivering excellent customer service.

    • Listen actively to customers and acknowledge their concerns.

    • Put yourself in the customer's shoes to understand their perspective.

    • Show genuine concern and offer personalized solutions.

    • Apologize sincerely for any mistakes or inconveniences caused.

    • Follow up with customers to ensure their satisfaction.

    • Train and empower employees to handle difficult situations wit

  • Answered by AI

I applied via Job Portal and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Group Discussion 

Simply they gives you topic and you have to give views regarding this in .

Round 2 - One-on-one 

(1 Question)

  • Q1. Regarding company, introduction,some questions regarding your work

Interview Preparation Tips

Interview preparation tips for other job seekers - Be polite, confident,make eye contact and listen more and don't speak more if you don't know.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident ,be fluent,tell them everything you know about customer services

I applied via Company Website and was interviewed before Sep 2019. There were 6 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. There were three members in the Interview panel And The most common question was the first question - tell me about your self.
  • Q2. If you are experienced then the hiring panel will definitely ask that why did you leave your last organization ? And if you are a Fresher then the panel may ask you that why do you want to work as a Ramp s...
  • Q3. Why do you want to join aviation? What do you know about our organization ? And they asked a scenario based question of handling a team at the airport in the extreme weather condition and under pressure ?
  • Q4. One very important question they asked me at the last that .... Do you want to ask any question to us ? I asked them my question which was definitely relevant to the organization and job profile.

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview was quite interesting because of the questions they asked to me amd I always enjoy the interview (Does not matter it the interview is phonetic or face to face). But If the interviewer asks you that If you have any question to ask then i suggest you do ask a question which should be relevant to the job profile or organization or at least you can ask the interviewer that When can I expect a revert/feedback of this interview ? Because this question makes an impact on the interviewer that you are expecting and waiting to join the organization. So, I will suggest to you kindly be prepared before the interview and don't try to take so lightly. Be confident enough to explain your point of views and answer the questions smartly and answers should be point to point.

InterGlobe Aviation Interview FAQs

How many rounds are there in InterGlobe Aviation Ramp Agent interview?
InterGlobe Aviation interview process usually has 3 rounds. The most common rounds in the InterGlobe Aviation interview process are Resume Shortlist, Group Discussion and Aptitude Test.

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InterGlobe Aviation Ramp Agent Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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InterGlobe Aviation Ramp Agent Salary
based on 5 salaries
₹2 L/yr - ₹2.6 L/yr
13% less than the average Ramp Agent Salary in India
View more details

InterGlobe Aviation Ramp Agent Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

4.0

Skill development

2.0

Work-life balance

4.0

Salary

5.0

Job security

2.0

Company culture

2.0

Promotions

1.0

Work satisfaction

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