IndiaLends Customer Service Manager Interview Questions and Answers

Q1. About your self Experience Last company name What process of last company How left your previous job
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Q2. Last experience of company
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Amcat

Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Share details of your previous job.
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Q4. Why should we hire you?
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Q5. Why are you looking for a change?
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Q6. Tell me about yourself.
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Q1. Tell me about your self ?
Ans. 
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
• Over 5 years of experience in customer support roles

• Skilled in handling customer inquiries and complaints

• Proficient in using CRM systems and ticketing platforms

• Strong communication and problem-solving skills

• Received multiple awards for outstanding customer service
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Q2. What do you know about stocks market?
Ans. 
Stock market is a platform where buying, selling, and issuing of shares of publicly-held companies take place.
• Stock market is a place where investors can buy and sell shares of publicly traded companies.

• Stock prices are influenced by various factors such as company performance, economic indicators, and market trends.

• Investors can make profits by buying low and selling high, or through dividends paid by the company.

• Ther...read more
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Q1. What is Derivatives?
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Derivatives are financial instruments whose value is derived from an underlying asset or group of assets.
• Derivatives can be used for hedging, speculation, or arbitrage.

• Examples of derivatives include futures contracts, options, and swaps.

• Derivatives allow investors to take positions on the future price movements of assets without actually owning the assets.
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Q2. What do you know about Future and options and Mutual fund?
Ans. 
Futures and options are financial instruments that derive their value from an underlying asset, while mutual funds pool money from multiple investors to invest in a diversified portfolio of securities.
• Futures and options are types of financial derivatives that allow investors to speculate on the price movements of an underlying asset without actually owning it.

• Mutual funds are investment vehicles that pool money from m...read more
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