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5paisa Capital Ltd. Customer Service Executive Interview Questions and Answers

Updated 24 Oct 2022

5paisa Capital Ltd. Customer Service Executive Interview Experiences

2 interviews found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 24 Oct 2022

I applied via Recruitment Consulltant and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tellme about your self
    • Add your answer
  • Q2. What is stock market
  • Ans. 

    Stock market is a platform where publicly traded companies issue and trade their stocks.

    • Stock market is a place where investors buy and sell shares of publicly traded companies.

    • It provides a platform for companies to raise capital by issuing stocks.

    • The stock market is influenced by various factors such as economic indicators, political events, and company performance.

    • Examples of stock markets include the New York Stock

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep knowledge of stock market
What is stock market
What is nifty50, Bank nifty, Sensex
What is commodity
What is derivative
What is mutual fund
What is the benefits of stock market

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 11 Oct 2020

I applied via Walk-in

Interview Questionnaire 

2 Questions

  • Q1. Product information and selling skills questions.
    • Add your answer
  • Q2. How to sell your products
  • Ans. 

    To sell products, understand customer needs, highlight product benefits, offer incentives, and provide excellent customer service.

    • Understand customer needs and tailor your pitch accordingly

    • Highlight the benefits of your product, not just the features

    • Offer incentives such as discounts or free trials to entice customers

    • Provide excellent customer service to build trust and loyalty

    • Use social media and other marketing chann

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident be positive

Customer Service Executive Interview Questions Asked at Other Companies

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Top trending discussions

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Career Advice
2w
an application support engineer
I just recently joined Australia based company as sql support with 3.5lpa. My previous company was small with salary 2.2 lpa and 1 year experience. In just pobation period in my new company I found out they don't care about work life balance. Unofficially they want every employee to work minimum 10 hours per day. I want to ask 1. Does every company want this from their employee. 2. This job used my 13 hours (job + travel) per day and it's getting hard for my personal growth as I want to switch into Business analyst. 3. Need your suggestion is I have to switch to another company in probation period or get experience for atleast 1 year. 4. My current total work experience is 1.5 year if I switch into BA what I expect from salary.
Need advice on new job
Switch Job in probation period
0%
Work atleast 1 year
0%
28 participants . poll closed
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

CoinSwitch user image Aby varghese

posted on 29 Mar 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self intro and regarding previous experience
    • Add your answer
Round 2 - Aptitude Test 

Basic grammar and email typing skills

Round 3 - One-on-one 

(1 Question)

  • Q1. Interview with the operation manager
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall a good company to work with and the job guarantee depends upon the crypto market.

Customer Service Officer Interview Questions & Answers

OSB India user image Anonymous

posted on 25 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Explain about your professional experience
    • Add your answer
Round 2 - Aptitude Test 

Versant test. Minimum cutoff is 65/100

Round 3 - Behavioral 

(2 Questions)

  • Q1. Walk me through your resume?
    • Add your answer
  • Q2. Given scenarios and asked how you deal with that scenario?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident with the answers and go through the JD throughly

Customer Service Executive Interview Questions & Answers

CoinSwitch user image Aby varghese

posted on 29 Mar 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self intro and regarding previous experience
    • Add your answer
Round 2 - Aptitude Test 

Basic grammar and email typing skills

Round 3 - One-on-one 

(1 Question)

  • Q1. Interview with the operation manager
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall a good company to work with and the job guarantee depends upon the crypto market.

Customer Service Associate Interview Questions & Answers

OSB India user image Anonymous

posted on 19 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Can you provide more details about your experience?
  • Ans. 

    I have over 3 years of experience in customer service roles, including handling inquiries, resolving issues, and providing excellent support.

    • Handled customer inquiries via phone, email, and in person

    • Resolved customer issues efficiently and effectively

    • Provided excellent customer support and ensured customer satisfaction

    • Trained new team members on customer service best practices

    • Answered by AI
    Add your answer
  • Q2. What are your expectations regarding this position?
  • Ans. 

    I expect to provide excellent customer service, resolve issues efficiently, and contribute positively to the team.

    • Expect to handle customer inquiries and issues professionally

    • Strive to meet or exceed customer satisfaction goals

    • Work collaboratively with team members to improve overall customer experience

    • Answered by AI
    Add your answer
Round 2 - Case Study 

Strategies for managing customer experience in account management.

Customer Service Manager Interview Questions & Answers

Home First Finance Company India user image shweta amgaonkar

posted on 27 Oct 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Oct 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why should we hire
  • Ans. 

    I have a proven track record of delivering exceptional customer service, leading teams to success, and improving customer satisfaction.

    • I have X years of experience in customer service management.

    • I have successfully implemented strategies that have improved customer satisfaction ratings by X%.

    • I have a strong leadership skills and have effectively managed and motivated teams to achieve goals.

    • I am passionate about providi...

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduce youself
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary negotiation
    • Add your answer

Customer Support Executive Interview Questions & Answers

OSB India user image Anonymous

posted on 31 Dec 2022

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General self introduction
    • Add your answer
Round 3 - Aptitude Test 

Versant Test English grammar and pronounciation

Round 4 - One-on-one 

(1 Question)

  • Q1. Operations Manager round everything about us n previous work experience.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - NEVER AGREE FOR A THIRD PARTY PAYROLL always go for it if it's direct hire from OSB INDIA
More about working at 5paisa Capital Ltd.

5paisa Capital Ltd. Interview FAQs

How many rounds are there in 5paisa Capital Ltd. Customer Service Executive interview?
5paisa Capital Ltd. interview process usually has 2 rounds. The most common rounds in the 5paisa Capital Ltd. interview process are Resume Shortlist and HR.
How to prepare for 5paisa Capital Ltd. Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 5paisa Capital Ltd.. The most common topics and skills that interviewers at 5paisa Capital Ltd. expect are Customer Service and inbound.
What are the top questions asked in 5paisa Capital Ltd. Customer Service Executive interview?

Some of the top questions asked at the 5paisa Capital Ltd. Customer Service Executive interview -

  1. How to sell your produ...read more
  2. What is stock mar...read more
  3. Product information and selling skills questio...read more

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5paisa Capital Ltd. Customer Service Executive Salary
based on 49 salaries
₹1 L/yr - ₹3.1 L/yr
24% less than the average Customer Service Executive Salary in India
View more details

5paisa Capital Ltd. Customer Service Executive Reviews and Ratings

based on 8 reviews

3.4/5

Rating in categories

3.4

Skill development

3.4

Work-life balance

3.4

Salary

3.6

Job security

3.3

Company culture

3.4

Promotions

3.4

Work satisfaction

Explore 8 Reviews and Ratings
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