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OSB India Customer Support Executive Interview Questions and Answers

Updated 31 Dec 2022

OSB India Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 31 Dec 2022

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General self introduction
    • Add your answer
Round 3 - Aptitude Test 

Versant Test English grammar and pronounciation

Round 4 - One-on-one 

(1 Question)

  • Q1. Operations Manager round everything about us n previous work experience.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - NEVER AGREE FOR A THIRD PARTY PAYROLL always go for it if it's direct hire from OSB INDIA

Customer Support Executive Jobs at OSB India

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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Pine Labs user image Anonymous

posted on 15 Mar 2022

I applied via Walk-in and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(7 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. What is your family background?
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Where do you see yourself in 5 years?
    • Add your answer
  • Q6. What are your strengths and weaknesses?
    • Add your answer
  • Q7. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Pine Labs Customer Support Executive interview:
  • Infromation about organisation
Interview preparation tips for other job seekers - Read something about the company you’re applying for.

Customer Service Associate Interview Questions & Answers

Mr Cooper user image Anonymous

posted on 16 Nov 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction about yourself
    • Add your answer
  • Q2. English communication
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction about your self
    • Add your answer
  • Q2. If your experienced they will ask questions regarding that , if you are a fresher they check your communication
    • Add your answer
Round 3 - Aptitude Test 

Online Assessment test

Interview Preparation Tips

Interview preparation tips for other job seekers - Attend if you are a fresher there is no use if you have a experience because they give same salary for both

Customer Care Executive Interview Questions & Answers

SBI Cards & Payment Services user image Anonymous

posted on 14 Aug 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic Test to check grammar knowledge.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing excellent service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient when dealing with customers

    • Answered by AI
    Add your answer
  • Q2. Explain a difficult situation which you handled yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for everything. It's on luck too if you get selected. I felt I was not going to get pass when I first interacted with the senior interviewer.

Customer Service Executive Interview Questions & Answers

Synchrony user image Anonymous

posted on 26 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about ur self
    • Add your answer
  • Q2. Pick up a topic and speak 1 min
  • Ans. 

    The importance of effective communication in customer service

    • Clear and concise communication helps in understanding customer needs

    • Active listening shows empathy and builds rapport with customers

    • Timely responses and follow-ups demonstrate professionalism

    • Language and tone should be appropriate for the situation

    • Feedback from customers can help improve communication strategies

    • Answered by AI
    Add your answer

Customer Relation Officer Interview Questions & Answers

Ocwen Financial Solutions user image Meghana Ganesh Yadav

posted on 13 Feb 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - Technical 

(1 Question)

  • Q1. What does a voice and accent test typically entail?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company to work with

Customer Relation Officer Interview Questions & Answers

NJ India Invest user image Anonymous

posted on 18 Apr 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Quant, GK , Reasoning & English for 40 marks.

Round 2 - HR 

(1 Question)

  • Q1. Introduce yourself, What is Mutual Fund, how many mutual funds are there all related to mutual fund.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay positive.

Customer Service Executive Interview Questions & Answers

Axis Direct user image Anonymous

posted on 27 Sep 2022

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Related my education
    • Add your answer
  • Q2. Related my experience
    • Add your answer

Interview Preparation Tips

Topics to prepare for Axis Direct Customer Service Executive interview:
  • Tally ERP
  • Advanced Excel
  • MS Office
Interview preparation tips for other job seekers - Customer service experience because experience in profile

Customer Service Executive Interview Questions & Answers

Pine Labs user image Anonymous

posted on 26 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What is about your abilities
  • Ans. 

    I possess strong communication skills, problem-solving abilities, and a customer-centric approach.

    • Excellent communication skills - able to effectively communicate with customers and colleagues

    • Strong problem-solving abilities - can quickly identify and resolve customer issues

    • Customer-centric approach - always prioritize customer satisfaction and strive to exceed their expectations

    • Answered by AI
    Add your answer

Customer Support Associate Interview Questions & Answers

SBI Cards & Payment Services user image Siva sai krishna Koduru

posted on 23 Dec 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Nov 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell about your self?
    • Add your answer
  • Q2. Tell me about your previous company experience?
    • Add your answer
  • Q3. Long term goal,short term goal?
    • Add your answer
  • Q4. Tell me about your family?
    • Add your answer
  • Q5. Salary expectation?
    • Add your answer
More about working at OSB India

OSB India Interview FAQs

How many rounds are there in OSB India Customer Support Executive interview?
OSB India interview process usually has 4 rounds. The most common rounds in the OSB India interview process are Resume Shortlist, HR and Aptitude Test.
How to prepare for OSB India Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at OSB India. The most common topics and skills that interviewers at OSB India expect are International Voice Process, Voice Process, Customer Service, International BPO and Invoice Processing.

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OSB India Customer Support Executive Interview Process

based on 1 interview

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Average
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1-2 Yrs

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