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Stock Holding Corporation of India Customer Service Executive Interview Questions and Answers
Stock Holding Corporation of India Customer Service Executive Interview Experiences
1 interview found
I applied via Naukri.com and was interviewed in Oct 2021. There were 3 interview rounds.
Amcat
(6 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Why are you looking for a change?
- Q6. Tell me about yourself.
Interview Preparation Tips
Be confident and good with communication. Sound knowledge of aptitude test wil be an advantage.
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Selected
I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Can you provide more details about your experience?
- Ans.
I have over 3 years of experience in customer service roles, including handling inquiries, resolving issues, and providing excellent support.
Handled customer inquiries via phone, email, and in person
Resolved customer issues efficiently and effectively
Provided excellent customer support and ensured customer satisfaction
Trained new team members on customer service best practices
- Q2. What are your expectations regarding this position?
- Ans.
I expect to provide excellent customer service, resolve issues efficiently, and contribute positively to the team.
Expect to handle customer inquiries and issues professionally
Strive to meet or exceed customer satisfaction goals
Work collaboratively with team members to improve overall customer experience
Strategies for managing customer experience in account management.
Selected
I appeared for an interview in Dec 2024.
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced customer service professional with a passion for helping others and resolving issues efficiently.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to remain calm under pressure and handle difficult customers
Proven track record of meeting and exceeding customer satisfaction goals
- Q2. Explain about your professional experience
- Ans.
I have over 5 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing support.
Managed customer inquiries via phone, email, and in-person
Resolved customer complaints and issues in a timely and professional manner
Provided product support and information to customers
Collaborated with other departments to ensure customer satisfaction
Utilized CRM systems to track cust
Versant test. Minimum cutoff is 65/100
(2 Questions)
- Q1. Walk me through your resume?
- Ans.
I have a diverse background in customer service roles, showcasing strong communication and problem-solving skills.
Started my career as a customer service representative at XYZ Company
Promoted to team leader role due to exceptional performance in resolving customer issues
Completed a customer service training program to enhance skills
Currently working as a Customer Service Officer at ABC Company
- Q2. Given scenarios and asked how you deal with that scenario?
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 4 interview rounds.
(1 Question)
- Q1. General self introduction
Versant Test English grammar and pronounciation
(1 Question)
- Q1. Operations Manager round everything about us n previous work experience.
Interview Preparation Tips
Executive Interview Questions & Answers
Sumitomo Mitsui Banking Corporation
Anonymous
posted on 16 Jul 2024
(2 Questions)
- Q1. What are your skills
- Q2. Why should we hire you
Interview Preparation Tips
Software Developer Interview Questions & Answers
Futures First info Services
Anonymous
posted on 10 May 2015
Interview Questionnaire
7 Questions
- Q1. Choose between Mahatma Gandhi and Subhash Chandra Bose.
- Ans.
Both Mahatma Gandhi and Subhash Chandra Bose were important figures in India's struggle for independence.
Mahatma Gandhi was a non-violent activist who led the Indian National Congress and played a key role in India's independence movement.
Subhash Chandra Bose was a militant nationalist who formed the Indian National Army to fight against British rule.
Both had different ideologies and approaches towards achieving indepe...
- Q2. What would you do if you were given 1 lakh and were told to jump off the first floor? 5 lakh for the 2nd floor? 10 for the 3rd floor?
- Ans.
I would not jump off any floor for any amount of money as it is a dangerous and foolish act.
I would politely decline the offer and explain that my safety and well-being are more important than any amount of money.
Jumping off any floor, regardless of the amount of money offered, is a dangerous and potentially life-threatening act.
I would suggest finding a safer and more productive way to earn money.
I would also question...
- Q3. I give you 5 lakhs right now. Go and kiss the girl standing outside. Will you take the risk?
- Q4. Calculate 12*92 within 15 seconds (without the pen of course)
- Ans.
Answer: 1104
Use multiplication rules to simplify calculation
Break down numbers into smaller parts
Use mental math techniques like rounding and estimation
- Q5. 657*53 within 15 seconds (again without the pen)
- Q6. The interviewer asked me the length of the room. I said that it was around 18 feet. He asked me to convince him of the same
- Q7. Question about finance sector and related to company profile and share trading were asked. Main emphasis was on observation skills and stress testing of students
Interview Preparation Tips
Experience: Two tests completely based on mathematical and logical aptitude and Interviews.
Top 10 rankers of Trade Mogul competition(Trading competition conducted by Future First) are directly called for interview.
Total Questions: 2
Round: Test
Experience: Their sole purpose was to know whether you are capable of handling mathematical calculations easily and quickly. You just need to practice lots of multiplication, division and other simple stuff so that you become quick during the test.
Duration: 30 minutes
Round: HR Interview
Experience: - Choose between Mahatma Gandhi and Subhash Chandra Bose. I personally, would advise you to go for Mahatma Gandhi. If you go for Bose, they will reject you saying that you have a violent side to your personality which of course is not good for them.- What would you do if you were given 1 lakh and were told to jump off the first floor? 5 lakh for the 2nd floor? 10 for the 3rd floor?
Assess the risk in every situation and then using your reasoning, give the answer. I answered that for the amount of money involved i would jump off the 1st and 2nd floors but not the 3rd floor. At maximum I would break my bones or suffer a few fractures which is good enough for the money.
-I give you 5 lakhs right now. Go and kiss the girl standing outside. Will you take the risk?
I said yes I will. She will slap me on the face or maybe get a complaint registered against me with the Dean. It will be a fair deal for the money involved.
-I said, “Sir, my height is about 6 feet. So if I lie down 3 times along the length that should be enough reason for you to get convinced”. So I lied down on the floor along the length of the room thrice.The HR interview was a very different experience for me. I felt that they were looking for a guy who would fit best in their culture and has the ability not only to take risks but also assess it and mitigate it. Besides this they also asked me some HR questions like why should we hire you, what are your goals and why are you suitable for the company. There were few other HR questions as well which were not so different form the regular ones.Overall it was a very good interview experience. They were looking for people who can take risks and were not hesitant to take an initiative and then back their decision with sound thought process.
Skills: Algorithm, maths, Social
College Name: na
Mayank Kabra
Interview Questionnaire
1 Question
- Q1. 1.Tell me about yourself? 2. What are your strengths and weaknesses 3. Why trading? 4. What are the strategies you've used on trade mogul? 5. What was the toughest decision you ever had to make? 6. Who ha...
- Ans.
I am a motivated individual with a passion for trading and a strong desire to learn and grow in the industry.
Strengths: Analytical skills, quick decision-making, adaptability
Weaknesses: Perfectionism, tendency to overthink
Trading: Fascinated by the dynamics of financial markets and the potential for profit
Strategies on Trade Mogul: Utilizing technical analysis, risk management techniques
Toughest decision: Choosing betw...
Interview Preparation Tips
Experience: On the basis of your one-month performance on trade mogul.
Business Analyst Interview Questions & Answers
Futures First info Services
Anonymous
posted on 25 Aug 2021
I applied via Campus Placement and was interviewed before Aug 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell us about OPEC and the oil commodity business
- Ans.
OPEC is a group of oil-producing countries that work together to regulate the supply and price of oil in the global market.
OPEC stands for Organization of the Petroleum Exporting Countries
It was founded in 1960 and currently has 14 member countries
OPEC controls around 44% of the world's oil production
The organization meets regularly to set production quotas and adjust oil prices
OPEC's decisions can have a significant i
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Aug 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Regarding my previous experience.
- Q2. Regarding my background
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. How meny days working, and working hours
- Ans.
The number of working days and working hours for a Software Developer.
Software Developers typically work 5 days a week.
The standard working hours for Software Developers are 8 hours per day.
However, the actual number of working days and hours may vary depending on the company and project requirements.
Interview Preparation Tips
Stock Holding Corporation of India Interview FAQs
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Stock Holding Corporation of India Interviews By Designations
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Stock Holding Corporation of India Customer Service Executive Reviews and Ratings
based on 2 reviews
Rating in categories
|
Executive
364
salaries
|  ₹2.8 L/yr - ₹6.7 L/yr |
|
Office Trainee
110
salaries
| ₹1.8 L/yr - ₹6 L/yr |
|
Assistant Manager
96
salaries
| ₹4.8 L/yr - ₹13.5 L/yr |
|
Branch Manager
55
salaries
| ₹4.5 L/yr - ₹13 L/yr |
|
Back Office Executive
54
salaries
| ₹1 L/yr - ₹4.2 L/yr |
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