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Interactive Brokers Customer Service Representative Interview Questions and Answers
Interactive Brokers Customer Service Representative Interview Experiences
1 interview found
I applied via Campus Placement and was interviewed in Mar 2024. There were 2 interview rounds.
Tell me about yourself within 5 minutes in the 5min of audio recording.
(2 Questions)
- Q1. Write an Email for an frustrated customers query!
- Ans.
Email response to frustrated customer query
Acknowledge the customer's frustration
Apologize for any inconvenience caused
Provide a solution or offer assistance to resolve the issue
Ensure the customer that their feedback is valued
Thank the customer for bringing the issue to your attention
- Q2. Write an essay on recent pandemic era by your point of view.
- Ans.
The recent pandemic era has brought about significant changes in various aspects of life.
The pandemic has led to widespread lockdowns and restrictions, impacting businesses and economies globally.
Remote work and virtual communication have become the new norm, changing the way we work and interact with others.
Healthcare systems have been overwhelmed, leading to a focus on public health measures and vaccination efforts.
T...
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Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
Stock Holding Corporation of India
Anonymous
posted on 8 Apr 2022
I applied via Naukri.com and was interviewed in Oct 2021. There were 3 interview rounds.
Amcat
(6 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Why are you looking for a change?
- Q6. Tell me about yourself.
Interview Preparation Tips
Be confident and good with communication. Sound knowledge of aptitude test wil be an advantage.
Assistant Manager Interview Questions & Answers
Stock Holding Corporation of India
Anonymous
posted on 22 May 2024
I applied via Naukri.com and was interviewed before May 2023. There were 2 interview rounds.
(1 Question)
- Q1. Tds section, companies act, finance
Logical reasoning, English, maths
Senior Software Engineer Interview Questions & Answers
Niyo Solutions
Anonymous
posted on 24 Feb 2025
I appeared for an interview in Jan 2025.
Array rotation, which is relatively straightforward.
Key JavaScript concepts.
Selected
I applied via Approached by Company and was interviewed before May 2023. There were 2 interview rounds.
(1 Question)
- Q1. Easy-Medium level DSA Questions on linked list
(1 Question)
- Q1. Questions on Nodejs, API Design and Databases
I applied via Jobstreet and was interviewed in Aug 2024. There was 1 interview round.
(2 Questions)
- Q1. Previous work experiences
- Ans.
I have over 5 years of experience in retail management, including leading teams, managing inventory, and improving customer satisfaction.
Managed a team of 15 employees at XYZ Retail Store
Implemented new inventory management system resulting in 20% decrease in stock shortages
Received 'Employee of the Month' award for exceptional customer service skills
- Q2. Experience in preparing FS and analysis
- Ans.
I have 5 years of experience preparing financial statements and conducting analysis.
Managed monthly financial statement preparation process
Performed variance analysis to identify trends and areas for improvement
Utilized financial software to streamline reporting processes
Presented findings to senior management for decision-making
Collaborated with cross-functional teams to ensure accuracy of financial data
Interview Preparation Tips
- Financial statements
- Fund Accounting
Selected
I applied via Company Website and was interviewed before Oct 2023. There were 2 interview rounds.
(2 Questions)
- Q1. About Previous job
- Q2. About job description
(2 Questions)
- Q1. Reaaon for job leaving in previous company
- Q2. Ctc discussion, timings
Selected
I applied via Job Portal and was interviewed in Apr 2024. There were 2 interview rounds.
IT was quite hard but i managed
(1 Question)
- Q1. Why our company
I applied via LinkedIn and was interviewed before May 2022. There were 3 interview rounds.
(1 Question)
- Q1. DSA and array manipulation
(1 Question)
- Q1. ReactJS features
Selected
I applied via Approached by Company and was interviewed before Apr 2023. There were 4 interview rounds.
Any online ideas, ds-algo, medium level
Swift, security framework, api, memory management
(1 Question)
- Q1. Basic ds-algo nd technical question
(1 Question)
- Q1. Managerial question
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Interactive Brokers Customer Service Representative Interview Process
based on 1 interview
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