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Interactive Brokers Customer Service Representative Interview Questions and Answers

Updated 8 Apr 2024

Interactive Brokers Customer Service Representative Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Campus Placement and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Tell me about yourself within 5 minutes in the 5min of audio recording.

Round 2 - HR 

(2 Questions)

  • Q1. Write an Email for an frustrated customers query!
  • Ans. 

    Email response to frustrated customer query

    • Acknowledge the customer's frustration

    • Apologize for any inconvenience caused

    • Provide a solution or offer assistance to resolve the issue

    • Ensure the customer that their feedback is valued

    • Thank the customer for bringing the issue to your attention

  • Answered by AI
  • Q2. Write an essay on recent pandemic era by your point of view.
  • Ans. 

    The recent pandemic era has brought about significant changes in various aspects of life.

    • The pandemic has led to widespread lockdowns and restrictions, impacting businesses and economies globally.

    • Remote work and virtual communication have become the new norm, changing the way we work and interact with others.

    • Healthcare systems have been overwhelmed, leading to a focus on public health measures and vaccination efforts.

    • T...

  • Answered by AI

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Amcat

Round 3 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy process of hiring
Be confident and good with communication. Sound knowledge of aptitude test wil be an advantage.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

DSA round. DP and Gaph

Round 3 - Technical 

(1 Question)

  • Q1. Java,Springboot,Hibernate,JPA
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I appeared for an interview in Jul 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

3 programs to write in arrays linked lists and trees

Round 3 - Technical 

(1 Question)

  • Q1. Was asked questions on core Java, spring framework, apis and micro services
Round 4 - HR 

(2 Questions)

  • Q1. What expertise will you bring to cme group of you join?
  • Q2. Why are you quitting your current company?
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me more about your experience
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Explain about yourself
  • Q2. What is your goal

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. About Previous job
  • Q2. About job description
Round 2 - HR 

(2 Questions)

  • Q1. Reaaon for job leaving in previous company
  • Q2. Ctc discussion, timings
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Jobstreet and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Previous work experiences
  • Ans. 

    I have over 5 years of experience in retail management, including leading teams, managing inventory, and improving customer satisfaction.

    • Managed a team of 15 employees at XYZ Retail Store

    • Implemented new inventory management system resulting in 20% decrease in stock shortages

    • Received 'Employee of the Month' award for exceptional customer service skills

  • Answered by AI
  • Q2. Experience in preparing FS and analysis
  • Ans. 

    I have 5 years of experience preparing financial statements and conducting analysis.

    • Managed monthly financial statement preparation process

    • Performed variance analysis to identify trends and areas for improvement

    • Utilized financial software to streamline reporting processes

    • Presented findings to senior management for decision-making

    • Collaborated with cross-functional teams to ensure accuracy of financial data

  • Answered by AI

Interview Preparation Tips

Topics to prepare for IQ-EQ Assistant Manager interview:
  • Financial statements
  • Fund Accounting
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Explain how javascript works
  • Ans. 

    JavaScript is a high-level, interpreted programming language that is used to make web pages interactive.

    • JavaScript is a client-side scripting language that runs in the browser.

    • It is used to add interactivity to websites, such as form validation, animations, and dynamic content.

    • JavaScript code is executed line by line and can manipulate the HTML and CSS of a webpage.

    • It can also communicate with servers to retrieve or se

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Build a to do app in react
  • Ans. 

    A to do app built in React for managing tasks and deadlines.

    • Use React components to create a user interface for adding, editing, and deleting tasks

    • Implement state management to keep track of tasks and their completion status

    • Utilize local storage or a backend server to persist tasks between sessions

  • Answered by AI
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

IT was quite hard but i managed

Round 2 - One-on-one 

(1 Question)

  • Q1. Why our company

Interactive Brokers Interview FAQs

How many rounds are there in Interactive Brokers Customer Service Representative interview?
Interactive Brokers interview process usually has 2 rounds. The most common rounds in the Interactive Brokers interview process are Aptitude Test and HR.
What are the top questions asked in Interactive Brokers Customer Service Representative interview?

Some of the top questions asked at the Interactive Brokers Customer Service Representative interview -

  1. Write an essay on recent pandemic era by your point of vi...read more
  2. Write an Email for an frustrated customers que...read more

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Interactive Brokers Customer Service Representative Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Interactive Brokers Customer Service Representative Salary
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₹5.8 L/yr - ₹7 L/yr
107% more than the average Customer Service Representative Salary in India
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