Eclat Health Solutions Interview Questions, Process, and Tips

Q1. What was your job responsibilty or what have you done on your previous job role?
Ans. 
In my previous job role, I was responsible for managing customer inquiries, processing orders, and resolving issues.
• Managed customer inquiries through phone and email

• Processed orders accurately and efficiently

• Resolved customer issues and complaints in a timely manner

• Collaborated with other departments to ensure smooth operations

• Maintained detailed records of customer interactions and transactions
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Q2. Why did you leave your previous company?
Ans. 
Seeking new challenges and growth opportunities in a different work environment.
• Desire for career advancement

• Looking for new challenges

• Seeking better work-life balance

• Relocation to a different city

• Company downsizing or restructuring

• Conflict with management or colleagues
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Q1. Tell me something about yourself which is not in the resume?
Ans. 
I am an avid traveler and have visited over 15 countries.
• I love exploring new cultures and trying different cuisines.

• Traveling has taught me to be adaptable and open-minded.

• One of my favorite trips was to Japan, where I immersed myself in the local traditions and customs.
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Q2. Tell me the scenario where you find the challenges and difficulties while performing your duty and how did you overcome with that?
Ans. 
I faced challenges in meeting tight deadlines due to unexpected delays in data processing. I overcame this by prioritizing tasks and communicating effectively with team members.
• Prioritized tasks based on urgency and importance

• Communicated with team members to delegate responsibilities and streamline workflow

• Utilized time management techniques to stay on track and meet deadlines
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Q3. Questions on denials ex- auth, medical necessity, modifiers, ABN, cobra act, abbrevations of CLIA, NDC- 11 digit, HIPPA and etc?
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Medical terminology , anatomy and physiology and abbreviations

Q1. Body systems is 11 systems
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Q2. What bis medical coding
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Q1. How many experience in hcc
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Q2. What is dm complications
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Q1. How much expectations
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Q2. How many experience do u have
Ans. 
I have 5 years of experience as a Quality Analyst in various industries.
• 5 years of experience as a Quality Analyst

• Worked in industries such as IT, healthcare, and manufacturing

• Experience in conducting quality audits, creating test plans, and analyzing data
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Q1. Conventions and anatomy basics
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Q2. Some of the drugs and critical conditions and some coding guidelines.
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