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InCred Finance Customer Support Executive Interview Questions and Answers

Updated 3 Oct 2022

InCred Finance Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 3 Oct 2022

I applied via Monster and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Previous work experience, salary expectation
    • Add your answer
  • Q2. Tell about yourself, say something about customer service, what is your weakness
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare well and do your best to clear the interview

Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

BA Continuum user image Anonymous

posted on 15 Nov 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Easy to clear and nothing to worry

Round 3 - Aptitude Test 

Easy to clear and nothing to worry

Round 4 - HR 

(3 Questions)

  • Q1. What was last salary
    • Add your answer
  • Q2. Where do you stay and what is your current location
    • Add your answer
  • Q3. How much salary so you expect
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to crack and nothing to worry. I will join for sure

Customer Support Executive Interview Questions & Answers

Sammaan Capital Limited user image Anonymous

posted on 2 May 2020

I applied via Naukri.com and was interviewed before May 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Previous experience details.
    • Add your answer
  • Q2. Selling skills.
    • Add your answer
  • Q3. Your personal and educational background.
  • Ans. 

    I have a diverse background with a mix of personal and educational experiences.

    • Personal background: I grew up in a small town and have always been passionate about helping others.

    • Educational background: I have a Bachelor's degree in Business Administration with a focus on customer service.

    • Example: During my college years, I worked part-time as a customer service representative at a retail store, where I gained valuable...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, it's too easy to crack interview.

Customer Care Executive Interview Questions & Answers

Home Credit Finance user image Md Asamatullah

posted on 25 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Basic Introduction And Discipline
    • Add your answer
  • Q2. About Company And My Skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - That Company Was Very Helpful For My Career And Communication Skills Because That Company Was My First Company

Customer Support Executive Interview Questions & Answers

BA Continuum user image Anonymous

posted on 15 Nov 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Easy to clear and nothing to worry

Round 3 - Aptitude Test 

Easy to clear and nothing to worry

Round 4 - HR 

(3 Questions)

  • Q1. What was last salary
    • Add your answer
  • Q2. Where do you stay and what is your current location
    • Add your answer
  • Q3. How much salary so you expect
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to crack and nothing to worry. I will join for sure

Customer Executive Interview Questions & Answers

BA Continuum user image Anonymous

posted on 3 May 2022

I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What are the qualities that I may provide you this job
  • Ans. I am a quick learn, hard worker, grab to the atmosphere and honest towards my work.
    • Answered Anonymously
    Add your answer
  • Q2. What is needed more quality or quantity
  • Ans. 

    Both quality and quantity are important, but quality should be prioritized.

    • Quality ensures customer satisfaction and loyalty.

    • Quality products or services lead to positive word-of-mouth and referrals.

    • Quality reduces the need for rework or returns, saving time and resources.

    • Quantity alone may result in lower customer satisfaction if the products or services lack quality.

    • However, in some cases, quantity may be more import...

    • Answered by AI
    View 1 more answer
Round 2 - Case Study 

On the Laptop to read credit file

Round 3 - HR 

(1 Question)

  • Q1. What will you prefer first home or work
  • Ans. I will make balance between my work and home
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident and don't hesitate

Customer Care Executive Interview Questions & Answers

Sammaan Capital Limited user image akash sagar

posted on 30 Jan 2022

I applied via Campus Placement and was interviewed before Jan 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and empathetic Customer Care Executive with a strong background in providing exceptional customer service.

    • I have over 5 years of experience in the customer service industry, working in both call center and face-to-face settings.

    • I am skilled in handling customer inquiries, resolving complaints, and providing accurate information about products and services.

    • I have a proven track record of maintaining hig...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - i was a fresher at that time .
it was a college palcement

Customer Service Associate Interview Questions & Answers

Hero FinCorp user image Anonymous

posted on 11 Sep 2020

I applied via Referral and was interviewed before Sep 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Asked about operations process in banks
    • Add your answer
  • Q2. Availability in the weekends
  • Ans. 

    I am available to work on weekends.

    • I have no prior commitments on weekends.

    • I understand the importance of weekend availability in customer service.

    • I am willing to work flexible hours on weekends.

    • I have worked in jobs before that required weekend availability.

    • I am excited to be part of a team that values weekend availability.

    • Answered by AI
    Add your answer
  • Q3. Complete Process of operations from file checking to how to give services to the customers
  • Ans. 

    The process involves file checking, understanding customer needs, providing solutions, and follow-up.

    • Check files for accuracy and completeness

    • Understand customer needs and requirements

    • Provide solutions and options to customers

    • Follow-up with customers to ensure satisfaction

    • Maintain records and documentation of customer interactions

    • Answered by AI
    Add your answer
  • Q4. About the organisation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be knowledgeable and relax ...Do not say no to any work

Customer Support Executive Interview Questions & Answers

Sammaan Capital Limited user image Anonymous

posted on 2 May 2020

I applied via Naukri.com and was interviewed before May 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Previous experience details.
    • Add your answer
  • Q2. Selling skills.
    • Add your answer
  • Q3. Your personal and educational background.
  • Ans. 

    I have a diverse background with a mix of personal and educational experiences.

    • Personal background: I grew up in a small town and have always been passionate about helping others.

    • Educational background: I have a Bachelor's degree in Business Administration with a focus on customer service.

    • Example: During my college years, I worked part-time as a customer service representative at a retail store, where I gained valuable...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, it's too easy to crack interview.
More about working at InCred Finance
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InCred Finance Interview FAQs

How many rounds are there in InCred Finance Customer Support Executive interview?
InCred Finance interview process usually has 2 rounds. The most common rounds in the InCred Finance interview process are One-on-one Round and Resume Shortlist.

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InCred Finance Customer Support Executive Reviews and Ratings

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