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IIFL Finance Branch Collection Officer Interview Questions and Answers

Updated 1 Oct 2022

IIFL Finance Branch Collection Officer Interview Experiences

1 interview found

I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Primary responsibilities are administering HR programs including Workers Compensation, Unemployment Claims processing and ADA and Leave administration. Acts as a resource to client groups regarding standar...
  • Q2. Develop reporting solutions and dashboards to show current state and progress on People team KPIs. Analyze trends and provide value-added insights through the use of statistical analysis. 3+ years experien...
  • Ans. 

    As a Branch Collection Officer, I have experience in developing reporting solutions and dashboards to show current state and progress on People team KPIs.

    • Utilize statistical analysis to provide value-added insights

    • Analyze trends to identify areas of improvement

    • Ensure accuracy and timeliness of data

    • Collaborate with People team to understand KPIs and goals

    • Use data visualization tools to create user-friendly dashboards

  • Answered by AI
  • Q3. Conducting job evaluation and position matching projects from start to finish, advising (and presenting to) HR and Managers on the practical use of survey processes, and data for organizational improvement...

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s not about you and your needs, it’s all about them and their needs, so sell yourself accordingly! Do your research, and not just about the company, but also the industry, the salary, the history of the role, current and former employees in similar roles. Network, network, network! You could be talking to your next employer at your local hair salon, grocery store, or gym! Most importantly, have fun! Yes, searching for a job can and should be fun!”

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is the meaning of customer relationship?
  • Q2. Easy targets achieved
Round 2 - Case Study 

Easy Hard bkt handling

Round 3 - Technical 

(2 Questions)

  • Q1. Customer problems solved
  • Q2. Customer technical issue solved
Round 4 - Assignment 

Team leader and monitoring exicutive

Round 5 - HR 

(2 Questions)

  • Q1. Relationship and leadership
  • Q2. Handling the Cash dealing
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. This company is different to another
  • Q2. Yes because company was so good
Round 2 - One-on-one 

(1 Question)

  • Q1. Good communication skills
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(4 Questions)

  • Q1. What is work previous company
  • Q2. Collections types
  • Q3. India infoline finance Ltd
  • Q4. Current to write off
  • Ans. 

    Current to write off refers to the amount of debt that is deemed uncollectible and removed from the books.

    • Current to write off is typically determined based on the age of the debt and the likelihood of collection.

    • It is important for collection associates to regularly review and update the current to write off amount.

    • Examples of factors that may contribute to a debt being written off include bankruptcy of the debtor or

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hdb financial services good communications total employees unity
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Work experience and case responce

Interview Preparation Tips

Interview preparation tips for other job seekers - Evry case Care and respect
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Last company designation and work

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Interview questions and physical
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Anything field for
  • Q2. Company for anything
  • Q3. Payment collect
  • Q4. Customer way to talk to
  • Q5. Good nature necessary to be

Interview Preparation Tips

Interview preparation tips for other job seekers - No
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about an experience when you faced difficulty at work while working on a project?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good work environment
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Very simple question asked go fast

Round 3 - One-on-one 

(1 Question)

  • Q1. About you and your previous work.

Interview Preparation Tips

Interview preparation tips for other job seekers - They hire freshers, that the goodness of the company to aquire fresher and giving them chance.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why gap last six months
  • Ans. I have medicine for personal sike but not consider ignore my words
  • Answered by JOSEPH raj

IIFL Finance Interview FAQs

How many rounds are there in IIFL Finance Branch Collection Officer interview?
IIFL Finance interview process usually has 2 rounds. The most common rounds in the IIFL Finance interview process are Resume Shortlist and HR.
What are the top questions asked in IIFL Finance Branch Collection Officer interview?

Some of the top questions asked at the IIFL Finance Branch Collection Officer interview -

  1. Develop reporting solutions and dashboards to show current state and progress o...read more
  2. Primary responsibilities are administering HR programs including Workers Compen...read more

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IIFL Finance Branch Collection Officer Salary
based on 46 salaries
₹2.5 L/yr - ₹4.1 L/yr
7% more than the average Branch Collection Officer Salary in India
View more details

IIFL Finance Branch Collection Officer Reviews and Ratings

based on 13 reviews

4.5/5

Rating in categories

4.4

Skill development

4.6

Work-life balance

4.5

Salary

4.0

Job security

4.1

Company culture

4.1

Promotions

4.4

Work satisfaction

Explore 13 Reviews and Ratings
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