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I applied via Referral and was interviewed in Jul 2020. There were 3 interview rounds.
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posted on 3 May 2019
posted on 22 Nov 2022
I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 4 interview rounds.
Be ready with full preparations of aptitude tests.
I applied via Company Website and was interviewed in May 2022. There were 2 interview rounds.
posted on 20 Sep 2023
I applied via Referral and was interviewed in Aug 2023. There were 7 interview rounds.
Handle customers with empathy, patience, and effective communication.
Listen actively to understand customer concerns
Show empathy and understanding towards customer's situation
Communicate clearly and effectively to address customer needs
Offer solutions or alternatives to resolve customer issues
Follow up to ensure customer satisfaction
posted on 29 Sep 2023
I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.
Chargeback life cycle involves the process of disputing a transaction and the subsequent resolution.
Initiation of chargeback by cardholder or issuer
Investigation by merchant to gather evidence
Submission of evidence to card network
Adjudication by card network
Resolution and funds reversal
I applied via Referral
I applied via Referral and was interviewed before May 2023. There was 1 interview round.
Reconciliation is the process of comparing two sets of records to ensure they are in agreement.
Reconciliation involves verifying and adjusting financial transactions to ensure accuracy.
It is commonly used in accounting to match transactions in bank statements with internal records.
Reconciliation helps identify discrepancies and errors that need to be resolved.
Examples include reconciling cash receipts with sales record...
I applied via Naukri.com and was interviewed before Jun 2020. There were 4 interview rounds.
Other approaches to the same job could include automation, outsourcing, or reorganizing the team.
Automation: Implementing technology to streamline processes and reduce manual labor.
Outsourcing: Hiring a third-party company to handle certain tasks or responsibilities.
Reorganizing the team: Restructuring roles and responsibilities to optimize efficiency and productivity.
Example: Automating inventory management to reduce ...
Collecting payments from individual customers involves various methods and strategies.
Offer multiple payment options such as credit/debit cards, online payments, and cash
Send timely reminders and follow-up emails/calls to customers with outstanding payments
Implement a clear and concise payment policy to avoid confusion and disputes
Consider offering discounts or incentives for early payments or bulk purchases
Utilize a r...
based on 11 reviews
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