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IDFC FIRST Bank Operations Executive Interview Questions and Answers

Updated 25 Jan 2022

IDFC FIRST Bank Operations Executive Interview Experiences

2 interviews found

Interview Questionnaire 

1 Question

  • Q1. Did you have excel knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Time dekh kar kam maat karo

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What's your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Never answer your salary expectations in numbers ask first for the budget regarding the profile.

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Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a results-driven operations executive with a proven track record of optimizing processes and driving efficiency.

    • Over 10 years of experience in operations management

    • Strong leadership skills with a focus on team collaboration

    • Implemented cost-saving initiatives that resulted in a 20% increase in profit margins

    • Skilled in analyzing data to identify areas for improvement

    • Excellent communication skills to effectively liai

  • Answered by AI
  • Q2. Why do you want to leave job
  • Ans. 

    Seeking new challenges and growth opportunities in a dynamic work environment.

    • Looking for career advancement

    • Seeking new challenges and opportunities for growth

    • Interested in working in a more dynamic and fast-paced environment

  • Answered by AI
  • Q3. Where do you see yourself in next 5 years
  • Ans. 

    In the next 5 years, I see myself leading a team of operations professionals, implementing innovative strategies to drive efficiency and growth.

    • Continuing to develop my leadership skills through ongoing training and mentorship

    • Taking on more responsibilities and projects to expand my expertise

    • Working towards achieving measurable results and exceeding performance targets

    • Building strong relationships with cross-functional

  • Answered by AI
  • Q4. Why you are constantly changing jobs
  • Ans. 

    I have been seeking new challenges and opportunities for growth in my career.

    • I am constantly looking for new challenges and opportunities to learn and grow.

    • I have been seeking roles that align more closely with my long-term career goals.

    • I have changed jobs to explore different industries and gain diverse experience.

    • I have left previous positions due to lack of advancement opportunities or job satisfaction.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please confirm job location and duties before going for interview,they are more concern about stability.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Jan 2025.

Round 1 - Aptitude Test 

The aptitude test will range from hard to medium difficulty.

Round 2 - Group Discussion 

The group discussion will focus on a national topic.

Round 3 - HR 

(2 Questions)

  • Q1. Can you describe your family background?
  • Q2. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Familiarity with the banking sector and the enhancement of communication skills.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Vlookup,Hlookup,
Round 2 - Technical 

(1 Question)

  • Q1. About Bank? Vlookup Hlookup Advanced Excel
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Banking related
  • Q2. Banking related 01
Round 2 - One-on-one 

(2 Questions)

  • Q1. Banking related
  • Q2. Banking related p2
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

I don't know .but exam is helpful

Round 3 - One-on-one 

(5 Questions)

  • Q1. Job relates.how to improve customer complain
  • Ans. 

    Complain ko smjhe aur unko customer care se agr ho jaye to usse connect krke solve krwaungi.

  • Answered Anonymously
  • Q2. How to manage customer complain
  • Ans. 

    Customer complaints can be managed by listening to their concerns, offering solutions, and following up to ensure satisfaction.

    • Listen actively to the customer's complaint without interrupting

    • Apologize for the inconvenience caused and empathize with the customer

    • Offer a solution or compensation to address the issue

    • Follow up with the customer to ensure their satisfaction and prevent future complaints

  • Answered by AI
  • Q3. How to growing up
  • Q4. How to customer meet
  • Q5. How to provide good service
  • Ans. 

    Providing good service involves understanding customer needs, delivering quality products/services, being responsive and reliable.

    • Understand customer needs and preferences

    • Deliver quality products/services

    • Be responsive and reliable

    • Provide personalized attention and follow-up

    • Seek feedback and continuously improve

    • Train and empower employees to deliver excellent service

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly process my request
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. 1.tell me about your family 2.why do you choose this job
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Your expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Math noumbering test

Round 3 - Aptitude Test 

Math noumbering test

Round 4 - HR 

(3 Questions)

  • Q1. About my job my skills
  • Ans. My job experience is very well customer understands me
  • Answered by Neha Shaikh
  • Q2. What is your operations executive work
  • Q3. My work is cash management and office all work completed in my office

Tell us how to improve this page.

IDFC FIRST Bank Operations Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
IDFC FIRST Bank Operations Executive Salary
based on 141 salaries
₹1.4 L/yr - ₹4.5 L/yr
19% less than the average Operations Executive Salary in India
View more details

IDFC FIRST Bank Operations Executive Reviews and Ratings

based on 38 reviews

4.0/5

Rating in categories

4.3

Skill development

4.3

Work-life balance

4.0

Salary

4.2

Job security

4.3

Company culture

3.6

Promotions

4.3

Work satisfaction

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