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IDFC FIRST Bank Desktop Support Engineer Interview Questions and Answers

Updated 9 Feb 2024

IDFC FIRST Bank Desktop Support Engineer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Outlook configure
Round 3 - Technical 

(3 Questions)

  • Q1. Printer installation
  • Q2. Hardware troubleshoot
  • Q3. Window installation

Interview Preparation Tips

Interview preparation tips for other job seekers - Ticketing tool
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tickting tool trace
  • Q2. Outlook configure
  • Q3. DHCP configration

Interview Preparation Tips

Interview preparation tips for other job seekers - desktop support engineer

Desktop Support Engineer Interview Questions Asked at Other Companies

asked in HCLTech
Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IP ... read more
asked in HCLTech
Q2. Diffrence between router and switch? Differnce between TCP AND UD ... read more
Q3. 1) What is Difference between shared printer and network printer?
asked in HCLTech
Q4. What is outlook?, how to configure outlook?
asked in Wipro
Q5. How to rectify data recovery, dual monitor connection

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Jul 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What is dhcp server ,how to joining domain and user data backup and dvr box
  • Ans. 

    DHCP server assigns IP addresses to devices on a network. Joining domain allows access to network resources. User data backup is important for data recovery. DVR box records video footage.

    • DHCP server assigns IP addresses to devices on a network

    • Joining domain allows access to network resources

    • User data backup is important for data recovery

    • DVR box records video footage

  • Answered by AI
  • Q2. Network printer
  • Q3. Blue dump screen
  • Q4. How to provide ip address on pc and hostname change
  • Ans. 

    To provide IP address on PC and change hostname, go to network settings and configure TCP/IP settings. To change hostname, go to system properties.

    • Open Control Panel and click on Network and Sharing Center

    • Click on Change adapter settings

    • Right-click on the network adapter and select Properties

    • Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties

    • Select 'Use the following IP address' and enter the desired ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 40 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my job curriculum i.e. computer filde support related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Hardware and software install
  • Q2. Network and windows server
  • Q3. Installation all window and software

Interview Preparation Tips

Interview preparation tips for other job seekers - Desktop support Engineer L1 L2 please job need urgent required

I applied via Recruitment Consultant and was interviewed in Jul 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What is dhcp server ,how to joining domain and user data backup and dvr box
  • Ans. 

    DHCP server assigns IP addresses to devices on a network. Joining domain allows access to network resources. User data backup is important for data recovery. DVR box records video footage.

    • DHCP server assigns IP addresses to devices on a network

    • Joining domain allows access to network resources

    • User data backup is important for data recovery

    • DVR box records video footage

  • Answered by AI
  • Q2. Network printer
  • Q3. Blue dump screen
  • Q4. How to provide ip address on pc and hostname change
  • Ans. 

    To provide IP address on PC and change hostname, go to network settings and configure TCP/IP settings. To change hostname, go to system properties.

    • Open Control Panel and click on Network and Sharing Center

    • Click on Change adapter settings

    • Right-click on the network adapter and select Properties

    • Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties

    • Select 'Use the following IP address' and enter the desired ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 40 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my job curriculum i.e. computer filde support related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples

Skills evaluated in this interview

IDFC FIRST Bank Interview FAQs

How many rounds are there in IDFC FIRST Bank Desktop Support Engineer interview?
IDFC FIRST Bank interview process usually has 2 rounds. The most common rounds in the IDFC FIRST Bank interview process are Technical, Resume Shortlist and One-on-one Round.
What are the top questions asked in IDFC FIRST Bank Desktop Support Engineer interview?

Some of the top questions asked at the IDFC FIRST Bank Desktop Support Engineer interview -

  1. Hardware troublesh...read more
  2. outlook config...read more
  3. Printer installat...read more

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IDFC FIRST Bank Desktop Support Engineer Salary
based on 19 salaries
₹1.5 L/yr - ₹4.2 L/yr
At par with the average Desktop Support Engineer Salary in India
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IDFC FIRST Bank Desktop Support Engineer Reviews and Ratings

based on 6 reviews

4.6/5

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4.5

Skill development

4.1

Work-life balance

4.3

Salary

3.9

Job security

4.1

Company culture

3.4

Promotions

4.0

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