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IDFC FIRST Bank Call Center Executive Interview Questions and Answers

Updated 16 Dec 2023

4 interviews found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 2-4 weeks
Result
 -

I applied via Referral and was interviewed before Dec 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. HR interview questions · Tell me something about yourself and your educational background. · What are your strengths? · What are your weaknesses?

Call Center Executive Interview Questions

user image sonali mukane

posted on 5 Apr 2023

Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 6-8 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Apr 2022.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

Numerical ,logical,grammer test was there it was medium to easy level English language test was professional expertise,online test monitored continuously.you can take help if you are physically challenged or enabled due to unforeseen activities such as internet connection problem or any problem at home

3

HR Round (6 Questions)

  • Q1. HR ROUND WAS very tough honestly.but i was selected because i came before the scheduled time.and interview was not on time.so punctuality and honesty was import...read more
  • Q2. Tell me about yourself
  • Q3. Tell me about your family
  • Q4. Tell me about your work experience
  • Q5. Tell me about why should we select you
  • Q6. Are you an immediate joiner
4

Group Discussion Round

English language test
Grammer check
Paraphrasing

5

Technical Round (1 Question)

  • Q1. After training there was technical round test which was taken on the floor by the operations manager itself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient
Never loose hope
It is your choice to stay not their choice to keep you or not keep you
Doesn't matter what position you get
If you are having a ball with your colleague and enjoying the work
Then take the lead
And yes there will be a point where you will e burn out then tell immediately to your supervisor or trainer or immediate trainer

Call Center Executive Interview Questions

user image Anonymous

posted on 1 Mar 2022

I applied via Recruitment Consulltant and was interviewed in Feb 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Telephonic Call Round (1 Question)

  • Q1. Hw will u handle ur work pressure

Interview Preparation Tips

Interview preparation tips for other job seekers - Just for the questions like tell me about yourself and bank related questions

Call Center Executive Interview Questions

user image Anonymous

posted on 1 Mar 2022

I was interviewed in Feb 2022.

1 Interview Round

1

Telephonic Call Round (1 Question)

  • Q1. How will you handle your work pressure

Interview Preparation Tips

Interview preparation tips for other job seekers - I was an telephonic interview so no need to hesitate and blabbering in the interview.

IDFC FIRST Bank interview questions for designations

 Team Lead Operations

 (1)

 Transaction Monitoring Officer

 (1)

 Operations Executive

 (2)

 Sales Executive

 (2)

 Field Executive

 (2)

 BD Executive

 (1)

 Seles Executive

 (1)

 Customer Service Executive

 (14)

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Nov 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Related job in banking
  • Q2. Microsoftoffice
3

HR Round (3 Questions)

  • Q1. Basic knowledge
  • Q2. Introduction my self
  • Q3. Background shortcut
4

Coding Test Round

Encryption ward short note

Interview Preparation Tips

Interview preparation tips for other job seekers - Bank job

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal Questions in this interview , check your communication skill,
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Nov 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Related job in banking
  • Q2. Microsoftoffice
3

HR Round (3 Questions)

  • Q1. Basic knowledge
  • Q2. Introduction my self
  • Q3. Background shortcut
4

Coding Test Round

Encryption ward short note

Interview Preparation Tips

Interview preparation tips for other job seekers - Bank job
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Why did you choose axis ?
  • Q2. Why are you shifting your job so Quickly

Interview Preparation Tips

Interview preparation tips for other job seekers - Just normal banking knowledge required. Collection and Recovery knowledge required

I applied via Referral and was interviewed in Oct 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview dress should be formal and don't be afraid for your interview you should look confident and curious for work and when interviewer say to ask something, ask about your role and more about your company as much as you can
That's all my experience, hope this is helpful for you.
Thank you.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal Questions in this interview , check your communication skill,

IDFC FIRST Bank Interview FAQs

How many rounds are there in IDFC FIRST Bank Call Center Executive interview?
IDFC FIRST Bank interview process usually has 2-3 rounds. The most common rounds in the IDFC FIRST Bank interview process are Resume Shortlist, Telephonic Call and HR.
What are the top questions asked in IDFC FIRST Bank Call Center Executive interview?

Some of the top questions asked at the IDFC FIRST Bank Call Center Executive interview -

  1. After training there was technical round test which was taken on the floor by t...read more
  2. HR ROUND WAS very tough honestly.but i was selected because i came before the s...read more

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based on 3 IDFC FIRST Bank interviews
Referral
Job Portal
33%
33%
34% candidates got the interview through other sources.
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