ICICI Home Finance Collection Officer Interview Questions and Answers

Building rapport with the customer is the most useful trick in sales.

• Listen actively to the customer's needs and concerns.

• Show empathy and understanding towards the customer.

• Be honest and transparent about the product or service being sold.

• Provide personalized solutions to the customer's problems.

• Follow up with the customer to ensure satisfaction and build long-term relationships.

I may be a fresher, but I have the drive, determination, and willingness to learn that will make me an asset to your team.

• I have a strong work ethic and am eager to prove myself in the field of sales.

• I have completed relevant coursework and internships that have prepared me for this role.

• As a fresher, I bring a fresh perspective and new ideas to the table.

• I am a quick learner and am willing to put in the extra effort t...read more

There are four types of commercial banks: retail, corporate, investment, and private.

• Retail banks serve individuals and small businesses

• Corporate banks serve large businesses and corporations

• Investment banks provide services like underwriting, mergers and acquisitions, and securities trading

• Private banks offer personalized banking services to high net worth individuals and families

• Examples include Bank of America (reta...read more