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ICICI Bank Customer Support Executive Interview Questions and Answers for Experienced

Updated 18 Sep 2023

ICICI Bank Customer Support Executive Interview Experiences for Experienced

1 interview found

I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About icici bank and economic

Interview Preparation Tips

Interview preparation tips for other job seekers - Good interaction with HR and kept give all answers if don't know not issue

Interview questions from similar companies

I applied via Other

Interview Questionnaire 

1 Question

  • Q1. Why u are being here for this job...can u say a reason??
  • Ans. 

    I am passionate about sales and have a proven track record of exceeding targets in previous roles.

    • Passionate about sales and enjoy the challenge of meeting targets

    • Proven track record of exceeding sales targets in previous roles

    • Excited about the opportunity to contribute to the growth of the company

  • Answered by AI

Interview Preparation Tips

General Tips: Dont tell the simple answer that it was my personal choice..so tell them about your colleague or friends who working in best way in that company
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

I appeared for an interview before Sep 2016.

Interview Questionnaire 

1 Question

  • Q1. Growth prospects and compensation

Interview Preparation Tips

Round: Test
Duration: 25 minutes
Total Questions: 40

Round: Group Discussion
Tips: You should show how you can stand out in the competitive crowd
Duration: 5 minutes

Skills: Selling Skills, Analytical Skills

I applied via Campus Placement and was interviewed before Jan 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. Sell me this pen
  • Ans. 

    This pen is a must-have for anyone who wants to make a lasting impression with their writing.

    • This pen has a sleek and professional design that will make you stand out in any business meeting.

    • It writes smoothly and effortlessly, making your handwriting look neat and tidy.

    • The ink is long-lasting and won't smudge or smear, ensuring that your writing stays legible for years to come.

    • It's also refillable, so you can use it a...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be clam and tell each and every thing about yourself to interviewer

Interview Questionnaire 

8 Questions

  • Q1. IAM in Kurnool Location
  • Q2. IAM interested sir
  • Q3. One off year experience in
  • Q4. IAM ready sir
  • Q5. Kurnool
  • Q6. Credit department one year
  • Q7. My completed bsc computer
  • Q8. Previous Hdfc bank in work ing
  • Ans. 

    I have previous experience working at HDFC Bank.

    • Worked as a Sales Executive at HDFC Bank

    • Achieved sales targets consistently

    • Developed strong relationships with clients

    • Trained new team members on sales techniques

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - IAM interested Sir

I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Share details of your previous job.
  • Q5. Why we are hired you ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Whatever you want to do overall life future growth job

I applied via Referral and was interviewed in May 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. If join for asset so how to do Casa

Interview Preparation Tips

Interview preparation tips for other job seekers - I am happy with offer letter but kindly check your offer letter is it on roll of au bank or is it a management traniee. M join as a sales executive in asset as my previous experience of homeloans but now my senior pressure for retail banking like Fd,casa,rd,li,hi and all the product of retail just one suggestion to all please if u join be prepared for each and everything are in bank like assets retail and every product I got a great carrier of 5 months in this bank that destroyed my cv

I applied via LinkedIn and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Personal round self introduction
  • Ans. In person round ask about pervision company my answer was in my previous company I play role as ACI assocation in Wipro I work for 6 month in Wipro I left that company bcoz of in which process I work for 6 month in that company that process was move on for that company so I get back for that company
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong on interview time be focus on question what the HR will ask at that time be positive attitude give all positive answer

I applied via Referral and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Behavioral 

(1 Question)

  • Q1. Self introduction, basic knowledge for banking
Round 3 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Banking knowledgeable,, well speak , Good learner

I applied via Recruitment Consultant and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Introductions,details about the job

Interview Preparation Tips

Interview preparation tips for other job seekers - Only they will ask us the introduction of ours and tell us complete detail of the job
There are 2 kind of works field and store work
Bike must and should for field work.

ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank Customer Support Executive interview for experienced candidates?
ICICI Bank interview process for experienced candidates usually has 3 rounds. The most common rounds in the ICICI Bank interview process for experienced candidates are Resume Shortlist, Aptitude Test and HR.

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ICICI Bank Customer Support Executive Salary
based on 75 salaries
₹2 L/yr - ₹3.7 L/yr
At par with the average Customer Support Executive Salary in India
View more details

ICICI Bank Customer Support Executive Reviews and Ratings

based on 19 reviews

4.4/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

3.9

Salary

4.5

Job security

4.4

Company culture

3.9

Promotions

3.8

Work satisfaction

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