ICICI Bank Customer Service Manager- Icici Bank Interview Questions and Answers

Q1. Introduce yourself
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Q2. Why did you leave your previos job
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Q3. Tell me about your strength and weakness
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Q4. Tell me banking product
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Banking products are financial instruments offered by banks to customers, such as savings accounts, credit cards, loans, and investment products.
• Savings accounts: A type of account where customers can deposit and withdraw money while earning interest.

• Credit cards: A payment card issued by a bank that allows the cardholder to borrow funds for purchases.

• Loans: Financial products where a bank lends money to a customer wit...read more
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Q1. Tell me something about yourself
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Q2. What is demonitization
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Demonetization is the act of stripping a currency unit of its status as legal tender.
• Demonetization is usually done to curb corruption, black money, and counterfeit currency.

• It can lead to temporary economic disruption and inconvenience to the public.

• India implemented demonetization in 2016 by invalidating high-denomination currency notes.

• The goal was to move towards a cashless economy and reduce the circulation of bla
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Q3. Tell me banking product
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Banking products are financial instruments offered by banks to customers, such as savings accounts, loans, credit cards, and investment products.
• Savings accounts: allow customers to deposit money and earn interest

• Loans: provide customers with funds that must be repaid with interest

• Credit cards: allow customers to make purchases on credit and pay back later

• Investment products: such as mutual funds, stocks, and bonds, he
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Q4. Difference between asset and liablity
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Assets are resources owned by a company, while liabilities are obligations or debts owed by a company.
• Assets are things of value that a company owns, such as cash, inventory, equipment, and property.

• Liabilities are obligations that a company owes to others, such as loans, accounts payable, and accrued expenses.

• Assets are listed on the left side of the balance sheet, while liabilities are listed on the right side.

• The di...read more
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Output and input details

Q1. Jo aapko puchna poochh lijiye
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Q2. Jo aapko theek Lage puchna chahie
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Q3. Jo aapko theek Lage poochh lijiye
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Q4. Jab ko puchna poochh lijiye
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Q5. To puchna Ho poochh lijiyega
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Q1. Self introduction
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Q2. Why I have to select you
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Q1. U have experience in selling U have knowledge in idfc bank proses
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Q2. U have knowledge in idfc bank
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Q3. What is salary in idfc bank
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Q4. What is rules in tdfc bank
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TDFC Bank has various rules and policies in place to ensure smooth functioning and customer satisfaction.
• TDFC Bank has strict KYC (Know Your Customer) policies in place to prevent fraud and money laundering.

• The bank follows RBI guidelines for interest rates, loan disbursement, and other financial transactions.

• TDFC Bank has a code of conduct for employees to maintain professionalism and ethical behavior.

• The bank has pol...read more
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Q5. What is benifit in idfc bank
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IDFC Bank offers various benefits to its customers including high interest rates, personalized services, and easy access to banking services.
• IDFC Bank offers competitive interest rates on savings and fixed deposit accounts

• Customers can enjoy personalized services and customized solutions based on their financial needs

• The bank provides easy access to banking services through its digital platforms and network of branches...read more
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Q1. Q 1= Tell me about yourself?
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I am a highly motivated and experienced banking professional with a strong background in customer service and financial analysis.
• I have worked in the banking industry for over 10 years, gaining expertise in various roles such as customer service representative, loan officer, and branch manager.

• I have a proven track record of exceeding sales targets and building strong relationships with clients.

• I am skilled in financia...read more
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Q2. Q 2. What are you strengths?
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My strengths include strong analytical skills, excellent communication abilities, and a detail-oriented approach.
• Strong analytical skills: I have the ability to analyze complex financial data and make informed decisions.

• Excellent communication abilities: I can effectively communicate with clients, colleagues, and senior management.

• Detail-oriented approach: I pay close attention to details and ensure accuracy in my work...read more
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Q3. What are you weakness?
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One of my weaknesses is that I tend to be overly critical of my own work.
• I have a tendency to be too self-critical and perfectionistic.

• I often spend too much time reviewing and revising my work to ensure it is flawless.

• This can sometimes lead to delays in completing tasks or projects.

• For example, when preparing reports, I may spend excessive time proofreading and editing to make sure there are no errors.

• I am aware of t...read more
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Q1. What is your name
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7, 10,4,36, .........

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Q1. HR requiring questions
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