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ICICI Bank Customer Relationship Manager Interview Questions and Answers for Experienced

Updated 27 Jan 2025

ICICI Bank Customer Relationship Manager Interview Experiences for Experienced

4 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. What is financial institutions
  • Ans. 

    Financial institutions are organizations that provide financial services to customers, such as banks, credit unions, and investment firms.

    • Financial institutions accept deposits from customers and provide loans and other financial products.

    • They play a crucial role in the economy by facilitating the flow of funds between savers and borrowers.

    • Examples include commercial banks like JPMorgan Chase, investment firms like Gol...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - To improve your skills to communicate
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Job Responsibilities
  • Q2. Job roles Customer relationship

Customer Relationship Manager Interview Questions Asked at Other Companies for Experienced

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asked in RBL Bank
Q2. How many life insurance and health general insurance
Q3. How u will tackle if customer is screaming and his vehicle is not ... read more
asked in Yes Bank
Q4. What is current and saving account? Different between them
Q5. What is customer service that can helping

I applied via Campus Placement and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

60 min of exam 90 questions
And subj eng maths reas banking etc

Round 3 - HR 

(1 Question)

  • Q1. 30 minutes of hr interview Asked me banking knowledge sales family marketing and re location etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Please help for gd my final round interview
Ans-knowledge of Crr SLR fd Rd and sales presentation and bank of profile total branch ATM other countries icici culture and CEO presently that's etc
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Myself amit singh from ballia up presently work in axis bank uttarakashi as Bro/teller.. my academic qualification is I did MBA with Marketing stream in MJPRU BAREILLY... THANKS

Interview Preparation Tips

Interview preparation tips for other job seekers - nyc to hear and easy to reply...

ICICI Bank interview questions for designations

 Customer Relationship Management Officer

 (1)

 Relationship Manager

 (304)

 Assistant Relationship Manager

 (7)

 Corporate Relationship Manager

 (3)

 Area Relationship Manager

 (1)

 Relationship Manager Sales

 (1)

 Relationship Officer

 (22)

 Relationship Executive

 (5)

Interview questions from similar companies

I applied via Referral and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Why do you want to be a part of axis bank? / Why only axis bank?
  • Q2. How comfortable are you in handling sales part?
  • Q3. Have you ever made sales before ?
  • Ans. 

    Yes, I have made sales before.

    • I have experience in sales from my previous job as a sales representative.

    • I consistently met and exceeded my sales targets.

    • I have also participated in sales training programs to improve my skills.

    • One example of my successful sales experience was when I closed a deal with a new client, resulting in a 20% increase in revenue for the company.

  • Answered by AI
  • Q4. Are you comfortable connecting with customer on call ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi, since I only deal with NRI customers so my communication skills were obviously been judged.
Just be confident while speaking with interviewer because they will only check your confidence your act of speech. Be wise enough to answer each questions, take a minute to think and then answer ( it reduces the level of getting fumbled in between ).
Good luck guys, you can nail the interview!

Interview Questionnaire 

1 Question

  • Q1. Banking related

I applied via Naukri.com and was interviewed in May 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell interesting thing about you??
  • Q2. Why would like to join us??

Interview Preparation Tips

Interview preparation tips for other job seekers - Candidates must be confident, and clear about what he/she .mention in cv

I applied via Company Website and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why your can join kotak bank. How you can work very well please explain this...

Interview Preparation Tips

Interview preparation tips for other job seekers - You have banking skills very well then you can join kotak bank...

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Vault management & key handling
  • Q2. Register maintenance

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best in anything you dobest of yourself is coming soon

I applied via Recruitment Consultant and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About my previous work experience
  • Q2. Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - It was an amazing experience

ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank Customer Relationship Manager interview for experienced candidates?
ICICI Bank interview process for experienced candidates usually has 1-2 rounds. The most common rounds in the ICICI Bank interview process for experienced candidates are HR, Resume Shortlist and Aptitude Test.
What are the top questions asked in ICICI Bank Customer Relationship Manager interview for experienced candidates?

Some of the top questions asked at the ICICI Bank Customer Relationship Manager interview for experienced candidates -

  1. What is financial instituti...read more
  2. myself amit singh from ballia up presently work in axis bank uttarakashi as Bro...read more
  3. 30 minutes of hr interview Asked me banking knowledge sales family marketing an...read more

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ICICI Bank Customer Relationship Manager Interview Process for Experienced

based on 2 interviews

Interview experience

5
  
Excellent
View more
ICICI Bank Customer Relationship Manager Salary
based on 208 salaries
₹1.9 L/yr - ₹7.9 L/yr
9% more than the average Customer Relationship Manager Salary in India
View more details

ICICI Bank Customer Relationship Manager Reviews and Ratings

based on 52 reviews

4.0/5

Rating in categories

4.1

Skill development

3.7

Work-life balance

3.7

Salary

4.1

Job security

4.0

Company culture

3.8

Promotions

4.0

Work satisfaction

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