IBM IT Operations Interview Questions, Process, and Tips

Aptitude test is based on quantitative apptitude, English and computer

Q1. Mostly based on language you know
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Q2. Gave 1 small code to write
Ans. 
Write a small code to reverse a string in an array of strings
• Iterate through each string in the array

• Use built-in functions or write a custom function to reverse each string

• Store the reversed strings back in the array
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Q1. Tell me about yourself
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Experienced Operations Executive with a proven track record of optimizing processes and driving efficiency.
• Over 10 years of experience in operations management

• Successfully implemented cost-saving initiatives resulting in 20% reduction in expenses

• Led cross-functional teams to improve workflow and increase productivity

• Strong analytical skills and ability to identify areas for improvement

• Excellent communication and leader
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Q2. Why should I hire you
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It was easy not difficult

Q1. Tell me about yourself
Ans. 
Experienced operations professional with a background in supply chain management and process improvement.
• Over 5 years of experience in operations roles

• Skilled in supply chain management and process improvement

• Strong analytical and problem-solving skills

• Proficient in data analysis and reporting

• Excellent communication and teamwork abilities
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Q2. How do you know about Capgemini
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Q1. Could you explain the process of your last job?
Ans. 
In my last job as an Operations Analyst, I was responsible for analyzing data, identifying trends, and making recommendations to improve efficiency.
• Gathered and analyzed data to identify areas for improvement

• Created reports and presentations to communicate findings to management

• Collaborated with different departments to implement process improvements

• Monitored key performance indicators to track progress and make adjust
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Q2. What are your reasons for leaving your last organization, and what are you seeking in your new company?
Ans. 
Left previous organization for career growth opportunities. Seeking a company with a supportive work culture and room for advancement.
• Left for career growth opportunities

• Seeking supportive work culture

• Looking for room for advancement
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This is a combination of an aptitude test, English grammar assessment, Excel evaluation, and a technical written exam.

Q1. What is depreciation and why we charge depreciation?
Ans. 
Depreciation is the allocation of the cost of a tangible asset over its useful life to reflect its gradual wear and tear or obsolescence.
• Depreciation is a non-cash expense that reduces the value of an asset on the balance sheet.

• It helps in spreading the cost of an asset over its useful life rather than expensing it all at once.

• Depreciation is charged to match the revenue generated by the asset over time.

• Common methods ...read more
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Q2. What is accrual concept in accounting?
Ans. 
Accrual concept in accounting recognizes revenues and expenses when they are incurred, regardless of when cash is exchanged.
• Accrual accounting records revenues and expenses when they are earned or incurred, not when cash is received or paid.

• It ensures that financial statements accurately reflect the financial position of a company at a given point in time.

• Accrual concept helps in matching revenues with expenses, provid...read more
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Q1. Question on your previous organization, what you do etc?
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Q2. Question on Accounting concepts.
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Q1. Any major p1 solved by you.
Ans. 
Implemented new inventory management system resulting in 20% reduction in stockouts and 15% increase in inventory turnover.
• Identified inefficiencies in existing inventory management process

• Researched and evaluated potential inventory management systems

• Collaborated with cross-functional teams to implement new system

• Conducted training sessions for staff on using the new system
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Q2. How would you handle the team
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Q1. Current CTC you are drawing
Ans. 
My current CTC is INR 15,00,000 per annum.
• INR 15,00,000 per annum

• Includes base salary, bonuses, and benefits

• Negotiable based on the role and responsibilities
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Q1. Why do you want to join ntt
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Q2. Cloud infrastructure support
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Simple Math, reasoning, English are in test.

Q1. Basic introduction round
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Q1. Operation related questions
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Q2. How to calculate shrinkage.
Ans. 
Shrinkage is calculated by dividing the total amount of time an employee is not available to work by the total scheduled work time.
• Calculate total scheduled work time for a specific period (e.g. a day, week, month).

• Determine the total amount of time employees are not available to work due to breaks, meetings, training, etc.

• Divide the total time employees are not available by the total scheduled work time to get the shr
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Q3. How to calculatea attrition.
Ans. 
Attrition rate is calculated by dividing the number of employees who left the company during a certain period by the average number of employees during that same period.
• Calculate the number of employees who left the company during a specific time frame.

• Calculate the average number of employees during that same time frame.

• Divide the number of employees who left by the average number of employees to get the attrition rat...read more
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Q4. How to handle the team
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Q1. Snowflake schema
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Q2. Star schema and insert query
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Q1. Are you comfortable in night shift and do you have experienced in international process?
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Q1. Introduction and related to experience
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