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IBM IT Operations Interview Questions, Process, and Tips
IBM IT Operations Interview Experiences
1 interview found
Aritro Mukherji
I was interviewed before Aug 2016.
Interview Questionnaire
8 Questions
- Q1. Wat are the causes of a blue screen error
- Ans.
A blue screen error can be caused by various factors such as hardware issues, driver conflicts, and software errors.
Hardware issues like faulty RAM or overheating can cause blue screen errors.
Driver conflicts occur when incompatible or outdated drivers are installed.
Software errors, such as corrupted system files or incompatible applications, can also lead to blue screen errors.
- Q2. How do you identify network error and methods to rectify them
- Ans.
To identify network errors, monitor network performance, analyze logs, use network troubleshooting tools, and rectify them by troubleshooting hardware, software, or configuration issues.
Monitor network performance to identify any anomalies or issues
Analyze network logs for error messages or patterns
Use network troubleshooting tools like ping, traceroute, or network analyzers
Troubleshoot hardware issues such as faulty c...
- Q3. Wat is a network printer and it's functions
- Ans.
A network printer is a printer that is connected to a computer network and can be accessed by multiple users.
A network printer allows multiple users to print documents from different devices connected to the same network.
It eliminates the need for individual printers for each user or device.
Network printers can be wired or wireless, depending on the network setup.
They often have additional features like scanning, copyi...
- Q4. Wat do you understand about TAT and how is it useful
- Ans.
TAT stands for Turnaround Time. It refers to the time taken to complete a process or task.
TAT is a measure of efficiency and productivity.
It helps in setting realistic expectations and deadlines.
TAT is crucial in customer service to ensure timely delivery of products or services.
For example, in IT operations, TAT can be used to measure the time taken to resolve technical issues.
TAT can also be used to track the time ta
- Q5. What are your expectations from the job
- Q6. Discussion about the pay structure and work hours.
- Q7. I sent a print to Melbourne building number 4 but it hasn't reached I need to get it there at any cost.
- Q8. My screen has suddenly gone blank I am not able to turn off the Laptop due to its internal battery. I need to turn it on urgently. And the closest office location is 150 miles from here
Interview Preparation Tips
Experience: Since this was an off campus, we were made to sit in a room and the test was online on a PC. You had to have 38 correct answers to clear the test.
Tips: You need to have good knowledge of over all kinds of hardwares and basic knowledge of MS office, you should be very good with English grammar as they give case studies, and LR is based on your experience and application of mind. They test your presence of mind and alertness.
Duration: 45 minutes
Total Questions: 40
Round: Technical Interview
Experience: The interview was a Telephonic round where they were asking questions very quickly not giving you time to think
Tips: Yu need to have good communication skills, ability to handle stress & good presence of mind
Round: HR Interview
Experience: They told wat will be the work like, work timings, pay structure and growth stages.
Tips: Be firm about wat you want and need when it comes to pay don't bend according to them.Prove to them that why they need you. Be confident
Round: Stress Interview
Experience: Basically its a stress round so they sound very panicky, and try to confuse you, even throwing in tantrums. I maintained my calm and even though I had very less knowledge of what needs to be done I was able to calm her down by being polite and courteous.
Tips: Be very patient, you need to be a good listener, you must maintain your calm and have presence of mind which is what they test. Even if you don't have any knowledge about it be confident about telling wat you can. They also check the creative presence of mind you can display.
College Name: MS Ramaiah Institute of Management
Skills evaluated in this interview
Interview questions from similar companies
I was interviewed in Apr 2017.
Interview Questionnaire
6 Questions
- Q1. Walk us through your resume
- Ans.
I have a diverse background in IT and Operations, with experience in project management, system administration, and process improvement.
Managed multiple IT projects, ensuring timely delivery and adherence to budget
Implemented and maintained various systems and networks, ensuring smooth operations
Led process improvement initiatives, resulting in increased efficiency and cost savings
Collaborated with cross-functional tea...
- Q2. What are your current role and responsibilities
- Q3. What do you understand by service management
- Ans.
Service management refers to the activities, processes, and practices involved in planning, delivering, managing, and improving services.
Service management involves the planning, design, delivery, and support of services to meet customer needs and expectations.
It includes processes such as service strategy, service design, service transition, service operation, and continual service improvement.
Service management aims ...
- Q4. How does ITSM helps an organisation
- Q5. How does service management impact PMP
- Ans.
Service management impacts PMP by providing a framework for managing IT services and aligning them with project management principles.
Service management ensures that IT services are delivered efficiently and effectively, which supports the successful execution of projects.
It helps in defining and documenting service requirements, which can then be incorporated into project plans.
Service management processes, such as in...
- Q6. What is the role of transition manager
- Ans.
A transition manager is responsible for overseeing the smooth transition of projects or processes from one stage to another.
Coordinates and manages the transition process
Develops transition plans and strategies
Ensures effective communication and collaboration between teams
Identifies and mitigates risks and issues
Monitors progress and ensures timely completion
Provides support and guidance to team members
Evaluates and im...
Anonymous
It was easy not difficult
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced operations professional with a background in supply chain management and process improvement.
Over 5 years of experience in operations roles
Skilled in supply chain management and process improvement
Strong analytical and problem-solving skills
Proficient in data analysis and reporting
Excellent communication and teamwork abilities
- Q2. How do you know about Capgemini
Senior Operations Manager Interview Questions & Answers
NTT Data
Abhishek Pathak
posted on 19 Jun 2024
(2 Questions)
- Q1. Any major p1 solved by you.
- Ans.
Implemented new inventory management system resulting in 20% reduction in stockouts and 15% increase in inventory turnover.
Identified inefficiencies in existing inventory management process
Researched and evaluated potential inventory management systems
Collaborated with cross-functional teams to implement new system
Conducted training sessions for staff on using the new system
- Q2. How would you handle the team
(1 Question)
- Q1. Current CTC you are drawing
- Ans.
My current CTC is INR 15,00,000 per annum.
INR 15,00,000 per annum
Includes base salary, bonuses, and benefits
Negotiable based on the role and responsibilities
(2 Questions)
- Q1. Why do you want to join ntt
- Q2. Cloud infrastructure support
NAWAZ SHARIF
(2 Questions)
- Q1. Snowflake schema
- Q2. Star schema and insert query
(2 Questions)
- Q1. Tell me about yourself
- Q2. What are your strength
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Feb 2023. There was 1 interview round.
(2 Questions)
- Q1. Process relevant questions in 1st and 2nd round of interview. Team management, process improvement.
- Ans. Process relevant answers and team handling, team management skills.
- Q2. How to handle team members who is under performer or no sign of improvement.
- Ans. One on one discussion to understand the problem, process training for any process gap. And even if there is no improvement cease service as per process including feedback, training and warning mails with data.
Interview Preparation Tips
Talus Bone
(2 Questions)
- Q1. Most imp thing in life and what will be your reaction if you lost it ?
- Q2. If get chance to dominate this sector what you'll do to change it
Interview Preparation Tips
(2 Questions)
- Q1. What is the motive for joining the company
- Q2. What can we expect as a company from you
Interview Preparation Tips
Selected
I applied via LinkedIn and was interviewed before May 2023. There were 2 interview rounds.
Basic Aptitude test and this will easy to clear
Keep your communication strong
Interview Preparation Tips
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