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IBM IT Operations Interview Questions, Process, and Tips

Updated 25 Aug 2017

IBM IT Operations Interview Experiences

1 interview found

IT Operations Interview Questions & Answers

user image Aritro Mukherji

posted on 25 Aug 2017

I was interviewed before Aug 2016.

Interview Questionnaire 

8 Questions

  • Q1. Wat are the causes of a blue screen error
  • Ans. 

    A blue screen error can be caused by various factors such as hardware issues, driver conflicts, and software errors.

    • Hardware issues like faulty RAM or overheating can cause blue screen errors.

    • Driver conflicts occur when incompatible or outdated drivers are installed.

    • Software errors, such as corrupted system files or incompatible applications, can also lead to blue screen errors.

  • Answered by AI
  • Q2. How do you identify network error and methods to rectify them
  • Ans. 

    To identify network errors, monitor network performance, analyze logs, use network troubleshooting tools, and rectify them by troubleshooting hardware, software, or configuration issues.

    • Monitor network performance to identify any anomalies or issues

    • Analyze network logs for error messages or patterns

    • Use network troubleshooting tools like ping, traceroute, or network analyzers

    • Troubleshoot hardware issues such as faulty c...

  • Answered by AI
  • Q3. Wat is a network printer and it's functions
  • Ans. 

    A network printer is a printer that is connected to a computer network and can be accessed by multiple users.

    • A network printer allows multiple users to print documents from different devices connected to the same network.

    • It eliminates the need for individual printers for each user or device.

    • Network printers can be wired or wireless, depending on the network setup.

    • They often have additional features like scanning, copyi...

  • Answered by AI
  • Q4. Wat do you understand about TAT and how is it useful
  • Ans. 

    TAT stands for Turnaround Time. It refers to the time taken to complete a process or task.

    • TAT is a measure of efficiency and productivity.

    • It helps in setting realistic expectations and deadlines.

    • TAT is crucial in customer service to ensure timely delivery of products or services.

    • For example, in IT operations, TAT can be used to measure the time taken to resolve technical issues.

    • TAT can also be used to track the time ta

  • Answered by AI
  • Q5. What are your expectations from the job
  • Ans. 

    I expect a challenging role with opportunities for growth and learning.

    • Opportunities for professional development and advancement

    • A supportive team environment

    • Clear expectations and goals

    • Challenging projects that allow me to utilize my skills

    • Regular feedback and performance evaluations

  • Answered by AI
  • Q6. Discussion about the pay structure and work hours.
  • Q7. I sent a print to Melbourne building number 4 but it hasn't reached I need to get it there at any cost.
  • Q8. My screen has suddenly gone blank I am not able to turn off the Laptop due to its internal battery. I need to turn it on urgently. And the closest office location is 150 miles from here

Interview Preparation Tips

Round: Test
Experience: Since this was an off campus, we were made to sit in a room and the test was online on a PC. You had to have 38 correct answers to clear the test.
Tips: You need to have good knowledge of over all kinds of hardwares and basic knowledge of MS office, you should be very good with English grammar as they give case studies, and LR is based on your experience and application of mind. They test your presence of mind and alertness.
Duration: 45 minutes
Total Questions: 40

Round: Technical Interview
Experience: The interview was a Telephonic round where they were asking questions very quickly not giving you time to think
Tips: Yu need to have good communication skills, ability to handle stress & good presence of mind

Round: HR Interview
Experience: They told wat will be the work like, work timings, pay structure and growth stages.
Tips: Be firm about wat you want and need when it comes to pay don't bend according to them.Prove to them that why they need you. Be confident

Round: Stress Interview
Experience: Basically its a stress round so they sound very panicky, and try to confuse you, even throwing in tantrums. I maintained my calm and even though I had very less knowledge of what needs to be done I was able to calm her down by being polite and courteous.
Tips: Be very patient, you need to be a good listener, you must maintain your calm and have presence of mind which is what they test. Even if you don't have any knowledge about it be confident about telling wat you can. They also check the creative presence of mind you can display.

College Name: MS Ramaiah Institute of Management

Skills evaluated in this interview

Interview questions from similar companies

IT Operations Interview Questions & Answers

Wipro user image Aritro Mukherji

posted on 24 Sep 2017

I was interviewed in Apr 2017.

Interview Questionnaire 

6 Questions

  • Q1. Walk us through your resume
  • Ans. 

    I have a diverse background in IT and Operations, with experience in project management, system administration, and process improvement.

    • Managed multiple IT projects, ensuring timely delivery and adherence to budget

    • Implemented and maintained various systems and networks, ensuring smooth operations

    • Led process improvement initiatives, resulting in increased efficiency and cost savings

    • Collaborated with cross-functional tea...

  • Answered by AI
  • Q2. What are your current role and responsibilities
  • Ans. 

    I am currently working as a Senior IT Operations Manager at XYZ Company.

    • Leading a team of IT professionals to ensure smooth operations

    • Managing IT infrastructure and systems

    • Implementing and maintaining IT security measures

    • Collaborating with other departments to support their IT needs

  • Answered by AI
  • Q3. What do you understand by service management
  • Ans. 

    Service management refers to the activities, processes, and practices involved in planning, delivering, managing, and improving services.

    • Service management involves the planning, design, delivery, and support of services to meet customer needs and expectations.

    • It includes processes such as service strategy, service design, service transition, service operation, and continual service improvement.

    • Service management aims ...

  • Answered by AI
  • Q4. How does ITSM helps an organisation
  • Ans. 

    ITSM helps an organization by improving efficiency, reducing costs, and enhancing customer satisfaction.

    • ITSM helps in streamlining IT processes and workflows, leading to increased efficiency.

    • It helps in reducing costs by identifying and eliminating redundant or unnecessary IT services.

    • ITSM improves customer satisfaction by ensuring timely resolution of IT issues and better communication with users.

    • It enables better tra...

  • Answered by AI
  • Q5. How does service management impact PMP
  • Ans. 

    Service management impacts PMP by providing a framework for managing IT services and aligning them with project management principles.

    • Service management ensures that IT services are delivered efficiently and effectively, which supports the successful execution of projects.

    • It helps in defining and documenting service requirements, which can then be incorporated into project plans.

    • Service management processes, such as in...

  • Answered by AI
  • Q6. What is the role of transition manager
  • Ans. 

    A transition manager is responsible for overseeing the smooth transition of projects or processes from one stage to another.

    • Coordinates and manages the transition process

    • Develops transition plans and strategies

    • Ensures effective communication and collaboration between teams

    • Identifies and mitigates risks and issues

    • Monitors progress and ensures timely completion

    • Provides support and guidance to team members

    • Evaluates and im...

  • Answered by AI

I applied via Company Website and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions on Java,SQL,some trending technologies(IOT,Big data),pattern questions, programming questions with different approaches.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basics of DSA, have knowledge about the databases, some common dml ,ddl statements, programming knowledge of a particular language like C,Java, python,etc...have good command on oops concepts... little bit of frameworks knowledge will also help

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Java questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic questions

I applied via Campus Placement and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude round consists Logical reasoning, General Aptitude, Grammar related questions etc. All are moderate level questions.

Round 2 - Technical 

(3 Questions)

  • Q1. Explain OOPs w.r.t Java
  • Ans. 

    OOPs is a programming paradigm that uses objects to represent real-world entities. Java is an OOPs language.

    • OOPs stands for Object-Oriented Programming System

    • Java is a class-based OOPs language

    • Encapsulation, Inheritance, Polymorphism, and Abstraction are the four pillars of OOPs

    • Objects have state and behavior

    • Java supports interfaces, which allow for multiple inheritance

    • Example: A car can be represented as an object wit...

  • Answered by AI
  • Q2. Explain about the projects that you have worked on
  • Q3. Explain how Java solves machine dependency of code execution
  • Ans. 

    Java solves machine dependency by using bytecode and virtual machine.

    • Java code is compiled into bytecode which is platform-independent

    • The bytecode is executed by the Java Virtual Machine (JVM) which is platform-specific

    • JVM translates bytecode into machine code for the specific platform

    • This allows Java code to run on any platform with a JVM installed

    • Example: A Java program compiled on Windows can run on Linux or Mac as

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Why should we hire you?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Infosys System Engineer interview:
  • Java
Interview preparation tips for other job seekers - Keep it simple, Prepare basics of 1st preferred Programming Language.

Skills evaluated in this interview

I applied via Campus Placement and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Numerical ability and logical reasoning followed by some coding mcqs

Round 2 - Technical 

(1 Question)

  • Q1. Print 1 to 100 without for loop
  • Ans. 

    Printing 1 to 100 without for loop

    • Use recursion to print numbers from 1 to 99

    • Print 100 outside the recursion

    • Use a base case to stop recursion at 100

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare from interview bit and practice mcqs

I applied via Campus Placement and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Simple aptitude test

Round 2 - One-on-one 

(1 Question)

  • Q1. General questions as per your cv

Interview Preparation Tips

Topics to prepare for Infosys System Engineer interview:
  • Aptitude
Interview preparation tips for other job seekers - Great company for freshers.. lot to learn and experience

I applied via Company Website and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Coding Test 

Attended the codevita competition in final year of college.

Round 2 - Technical 

(3 Questions)

  • Q1. About College Project
  • Q2. Some very basics of java
  • Q3. Experience of college project as a team

Interview Preparation Tips

Interview preparation tips for other job seekers - Codevita is a really good platform to help you join TCS as a final year graduate in college

I applied via Campus Placement and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was a basic aptitude test.

Round 2 - One-on-one 

(1 Question)

  • Q1. Interview was fine. Mostly asked about my final year project.

Interview Preparation Tips

Interview preparation tips for other job seekers - Attend the interview with cool head. All the best.

I applied via Campus Placement and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Technical 

(1 Question)

  • Q1. Explain the mini projects and main project completed during Engineering.

Interview Preparation Tips

Topics to prepare for Infosys System Engineer interview:
  • DBMS
  • Software Engineering
  • Basic coding
Interview preparation tips for other job seekers - Just make sure the resume should be precise and you have knowledge on the things mentioned in your resume.

Be confident and have a smiling face in the interview round.

IBM Interview FAQs

What are the top questions asked in IBM IT Operations interview?

Some of the top questions asked at the IBM IT Operations interview -

  1. Wat are the causes of a blue screen er...read more
  2. How do you identify network error and methods to rectify t...read more
  3. Wat do you understand about TAT and how is it use...read more

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