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HRH Next Services Customer Care Executive Interview Questions and Answers for Experienced

Updated 21 Nov 2024

HRH Next Services Customer Care Executive Interview Experiences for Experienced

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 30 Apr 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Typing test is the main thing they will conduct

Round 2 - HR 

(2 Questions)

  • Q1. They will ask you to speak and they will analyse your communication skills
    • Add your answer
  • Q2. They will ask about your previous experience and analyze your skills
    • Add your answer

Interview Preparation Tips

Topics to prepare for HRH Next Services Customer Care Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - Just be confident that's enough

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Interview Tips & Stories
2w
mrstorm
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works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 28 Aug 2021

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How you handle a angry customer
  • Ans. 

    I remain calm, listen to their concerns, apologize for the inconvenience, and offer a solution.

    • Remain calm and composed

    • Listen actively to their concerns

    • Apologize for the inconvenience caused

    • Offer a solution to resolve the issue

    • Ensure customer satisfaction

    • Follow up to ensure the issue is resolved

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Bee confident
Prepare well
Honesty answer only

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 25 Aug 2022

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Computer based aptitude and typing assignment

Round 3 - One-on-one 

(1 Question)

  • Q1. Operations round- asked about self and discussion on past experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Can do attitude with confidence and good communication skills

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 23 Feb 2022

I applied via Walk-in and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself and past experience thats it easy to get job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell everything about your self and experience about past job

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 14 Dec 2020

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my profile, including past work experience and famly things. Asked about the current affairs at that time..l
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm, wear formal, liten proper then answer, do not fumble or use aa mm mm nothing, and do not use lot of pauses, not use any specific word again n again

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 15 May 2021

I applied via Monster and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self. Why you want to join Teleperformance?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and comfortable in English.

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image dayanand almaje

posted on 16 Jul 2017

Interview Preparation Tips

Round: Resume Shortlist
Experience: Jam round
Tips: Talk about the taypink


Round: Test
Experience: Jam round
Tips: Talk about the taypink

Total Questions: 15

Round: Test
Experience: Discation
Tips: Yes
Duration: 15 minutes

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image Amar Pal

posted on 19 Aug 2017

I appeared for an interview in Jan 2017.

Interview Preparation Tips

Round: Resume Shortlist
Experience: I passed first round by giving interview in english rapidly questiones
Tips: be confident

Round: Test
Duration: 30 minutes
Total Questions: 20

Skills: Communication

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 30 Mar 2020

I applied via Walk-in and was interviewed before Mar 2019. There were 7 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. They will test your patience main
    • Add your answer
  • Q2. Tell me about yourself
    • Add your answer
  • Q3. Jam, or GD
    • Add your answer
  • Q4. Test, typing test
    • Add your answer
  • Q5. English, hindi, languages
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If your perfect in languages and typing skills you can easily selected

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 9 Apr 2022

I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Where do you see yourself in 5 years?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company to start the career
More about working at HRH Next Services

HRH Next Services Interview FAQs

How many rounds are there in HRH Next Services Customer Care Executive interview for experienced candidates?
HRH Next Services interview process for experienced candidates usually has 2 rounds. The most common rounds in the HRH Next Services interview process for experienced candidates are Aptitude Test and HR.
How to prepare for HRH Next Services Customer Care Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HRH Next Services. The most common topics and skills that interviewers at HRH Next Services expect are BPO, Calling, Customer Care and customer care.
What are the top questions asked in HRH Next Services Customer Care Executive interview for experienced candidates?

Some of the top questions asked at the HRH Next Services Customer Care Executive interview for experienced candidates -

  1. They will ask you to speak and they will analyse your communication ski...read more
  2. Bref about home town or Bangal...read more

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HRH Next Services Customer Care Executive Interview Process for Experienced

based on 1 interview

Interview experience

4
  
Good
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HRH Next Services Customer Care Executive Salary
based on 172 salaries
₹1 L/yr - ₹4 L/yr
29% less than the average Customer Care Executive Salary in India
View more details

HRH Next Services Customer Care Executive Reviews and Ratings

based on 64 reviews

2.5/5

Rating in categories

2.4

Skill development

2.3

Work-life balance

2.1

Salary

2.4

Job security

2.4

Company culture

2.2

Promotions

2.3

Work satisfaction

Explore 64 Reviews and Ratings
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