HDFC Ergo General Insurance Interview Questions, Process, and Tips

A merger is a combination of two or more companies into a single entity.

• Merger is a corporate strategy where two or more companies combine to form a new company

• It is a way to expand business operations, increase market share, and reduce competition

• Merger can be of different types such as horizontal, vertical, conglomerate, etc.

• Example: The merger of Disney and Pixar in 2006

• Example: The merger of Exxon and Mobil in 1999

Shrinkage refers to the difference between the expected output and the actual output of a process.

• It is commonly used in call centers to measure the difference between the scheduled time and the actual time agents spend on calls

• It can also refer to the loss of inventory due to theft, damage, or spoilage

• Shrinkage can be calculated as a percentage of the expected output

• It is important to identify and reduce shrinkage to