HDFC Bank Interview Questions, Process, and Tips for Experienced

Basic questions on your pas experience

Q1. Why do you want to switch to banks from customer service
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Q2. How would you manage to handle customers over the call
Ans. 
I would handle customers over the call by actively listening, empathizing, providing solutions, and ensuring customer satisfaction.
• Active listening to understand customer needs and concerns

• Empathizing with customers to show understanding and build rapport

• Providing solutions or options to address customer issues or inquiries

• Ensuring customer satisfaction by following up on resolutions and offering assistance

• Maintaining ...read more
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Q1. Basics of kubernetes, ci/cd, docker
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Q1. Whate is special about youre hometown
Ans. 
My hometown is known for its rich history, beautiful architecture, and vibrant cultural scene.
• Rich history dating back to ancient times

• Beautiful architecture including historic buildings and landmarks

• Vibrant cultural scene with festivals, museums, and theaters

• Close-knit community with strong sense of pride and tradition
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Q2. Who is the CEO of HDFC Bank
Ans. 
Sashidhar Jagdishan is the CEO of HDFC Bank.
• Sashidhar Jagdishan took over as the CEO of HDFC Bank in October 2020.

• He has been with HDFC Bank since 1996 and has held various positions within the organization.

• Jagdishan succeeded Aditya Puri, who was the CEO of HDFC Bank for over 25 years.
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Q1. Company profile
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Q2. Salary accpectation
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