HDFC Bank BPO Information Processing Specialist Interview Questions and Answers

Sales involve the process of convincing potential customers to purchase a product or service.

• Sales involve identifying potential customers

• Salespeople need to understand the customer's needs and preferences

• Sales involve presenting the product or service in a compelling way

• Salespeople need to handle objections and negotiate prices

• Closing the sale involves getting the customer to commit to the purchase

• Follow-up is importa...read more

Banking process refers to the set of activities involved in managing financial transactions of customers.

• The process involves opening and maintaining accounts for customers

• It includes processing deposits, withdrawals, and other transactions

• It also involves providing loans and credit facilities to customers

• The process includes managing and mitigating risks associated with financial transactions

• It also involves complying...read more

There are various types of insurances such as life, health, property, auto, liability, and more.

• Life insurance provides financial support to the family of the insured in case of their death.

• Health insurance covers medical expenses of the insured.

• Property insurance covers damages to the insured property due to natural disasters or theft.

• Auto insurance covers damages to the insured vehicle and third-party liabilities.

• Lia...read more

The formula for Cost of Goods Sold (COGS) is the beginning inventory plus purchases minus ending inventory.

• COGS = Beginning Inventory + Purchases - Ending Inventory

• Beginning Inventory refers to the value of inventory at the start of the accounting period

• Purchases represent the cost of additional inventory acquired during the period

• Ending Inventory is the value of inventory at the end of the accounting period

• COGS is an ...read more

AY and FY are abbreviations used in financial contexts to refer to different time periods.

• AY stands for Assessment Year, which is the year in which income is assessed for tax purposes.

• FY stands for Financial Year, which is the year in which financial statements are prepared.

• AY is used in the context of income tax calculations, while FY is used in the context of financial reporting.

• For example, if the financial year is ...read more

The profit is the financial gain obtained by subtracting the total cost from the total revenue.

• Profit = Total Revenue - Total Cost

• It is a measure of financial success for a business or individual

• It can be expressed as a percentage of revenue or cost

• Example: If a company earns $100,000 in revenue and incurs $80,000 in costs, the profit is $20,000

• Example: If a product costs $50 to produce and is sold for $75, the profit