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Yes Bank BPO Executive Interview Questions and Answers

Updated 25 Jul 2024

Yes Bank BPO Executive Interview Experiences

2 interviews found

BPO Executive Interview Questions & Answers

user image Merija Shiny

posted on 25 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Common introduction
  • Q2. About my hobbies in english

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 15 May 2022

I applied via Campus Placement and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself, what is customer service association
  • Q2. Where do u live ,what is your expectations towards customer service association

Interview Preparation Tips

Interview preparation tips for other job seekers - Good akd well trained thry are being friendly

BPO Executive Interview Questions Asked at Other Companies

Q1. What is BPO and why it is important for the company?
Q2. How u upsell to the same customer the same service he is using?
Q3. What is router and modem the difference?
asked in Wipro
Q4. What do you know about insurance?
Q5. What is bpo , customer service, e commerce, good qualities of cus ... read more

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. About yourself??
  • Q2. Tell me about the sales?
  • Ans. 

    Sales involve the process of convincing potential customers to purchase a product or service.

    • Sales involve identifying potential customers

    • Salespeople need to understand the customer's needs and preferences

    • Sales involve presenting the product or service in a compelling way

    • Salespeople need to handle objections and negotiate prices

    • Closing the sale involves getting the customer to commit to the purchase

    • Follow-up is importa...

  • Answered by AI
  • Q3. What is the banking process?
  • Ans. 

    Banking process refers to the set of activities involved in managing financial transactions of customers.

    • The process involves opening and maintaining accounts for customers

    • It includes processing deposits, withdrawals, and other transactions

    • It also involves providing loans and credit facilities to customers

    • The process includes managing and mitigating risks associated with financial transactions

    • It also involves complying...

  • Answered by AI
  • Q4. Which kinds of insurances?
  • Ans. 

    There are various types of insurances such as life, health, property, auto, liability, and more.

    • Life insurance provides financial support to the family of the insured in case of their death.

    • Health insurance covers medical expenses of the insured.

    • Property insurance covers damages to the insured property due to natural disasters or theft.

    • Auto insurance covers damages to the insured vehicle and third-party liabilities.

    • Lia...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Question will be in English easy and simple
Round 3 - One-on-one 

(1 Question)

  • Q1. Interviewer will check your English speaking only Normal English required

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal English Require
Only English speaking test Easy and simple
Interview experience
5
Excellent
Difficulty level
-
Process Duration
2-4 weeks
Result
-

I applied via Referral and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR interview questions · Tell me something about yourself and your educational background. · What are your strengths? · What are your weaknesses?

I applied via Teamlease and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Self-confidence, Eye-to-detail & honest answers.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Related job in banking
  • Q2. Microsoftoffice
Round 3 - HR 

(3 Questions)

  • Q1. Basic knowledge
  • Q2. Introduction my self
  • Q3. Background shortcut
Round 4 - Coding Test 

Encryption ward short note

Interview Preparation Tips

Interview preparation tips for other job seekers - Bank job

I applied via Referral and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Group Discussion 

Based on my educational qualification

Interview Preparation Tips

Topics to prepare for HDFC Bank BPO Information Processing Specialist interview:
  • Social Media
  • Women empowerment
Interview preparation tips for other job seekers - Research your target companies
Don't limit yourself to online applications
Get organized
Be kind to yourself
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Aptitude Test 

Numerical ,logical,grammer test was there it was medium to easy level English language test was professional expertise,online test monitored continuously.you can take help if you are physically challenged or enabled due to unforeseen activities such as internet connection problem or any problem at home

Round 3 - HR 

(6 Questions)

  • Q1. HR ROUND WAS very tough honestly.but i was selected because i came before the scheduled time.and interview was not on time.so punctuality and honesty was important for any interview i guess.
  • Q2. Tell me about yourself
  • Q3. Tell me about your family
  • Q4. Tell me about your work experience
  • Q5. Tell me about why should we select you
  • Q6. Are you an immediate joiner
Round 4 - Group Discussion 

English language test
Grammer check
Paraphrasing

Round 5 - Technical 

(1 Question)

  • Q1. After training there was technical round test which was taken on the floor by the operations manager itself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient
Never loose hope
It is your choice to stay not their choice to keep you or not keep you
Doesn't matter what position you get
If you are having a ball with your colleague and enjoying the work
Then take the lead
And yes there will be a point where you will e burn out then tell immediately to your supervisor or trainer or immediate trainer

I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. About yourself??
  • Q2. Tell me about the sales?
  • Ans. 

    Sales involve the process of convincing potential customers to purchase a product or service.

    • Sales involve identifying potential customers

    • Salespeople need to understand the customer's needs and preferences

    • Sales involve presenting the product or service in a compelling way

    • Salespeople need to handle objections and negotiate prices

    • Closing the sale involves getting the customer to commit to the purchase

    • Follow-up is importa...

  • Answered by AI
  • Q3. What is the banking process?
  • Ans. 

    Banking process refers to the set of activities involved in managing financial transactions of customers.

    • The process involves opening and maintaining accounts for customers

    • It includes processing deposits, withdrawals, and other transactions

    • It also involves providing loans and credit facilities to customers

    • The process includes managing and mitigating risks associated with financial transactions

    • It also involves complying...

  • Answered by AI
  • Q4. Which kinds of insurances?
  • Ans. 

    There are various types of insurances such as life, health, property, auto, liability, and more.

    • Life insurance provides financial support to the family of the insured in case of their death.

    • Health insurance covers medical expenses of the insured.

    • Property insurance covers damages to the insured property due to natural disasters or theft.

    • Auto insurance covers damages to the insured vehicle and third-party liabilities.

    • Lia...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.

Yes Bank Interview FAQs

How many rounds are there in Yes Bank BPO Executive interview?
Yes Bank interview process usually has 1 rounds. The most common rounds in the Yes Bank interview process are HR and One-on-one Round.

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Yes Bank BPO Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Yes Bank BPO Executive Salary
based on 4 salaries
₹2 L/yr - ₹2.4 L/yr
5% less than the average BPO Executive Salary in India
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Yes Bank BPO Executive Reviews and Ratings

based on 2 reviews

3.6/5

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2.9

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3.6

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4.3

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2.9

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3.6

Company culture

3.6

Promotions

3.6

Work satisfaction

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