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HDB Financial Services Phone Banking Officer Interview Questions and Answers for Experienced

Updated 13 Jul 2024

HDB Financial Services Phone Banking Officer Interview Experiences for Experienced

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Basic needs of the bank
  • Ans. 

    Basic needs of the bank include capital, liquidity, and trust.

    • Capital: Banks need sufficient capital to cover potential losses and meet regulatory requirements.

    • Liquidity: Banks must have enough liquid assets to meet short-term obligations and withdrawals.

    • Trust: Building trust with customers and stakeholders is essential for a bank's success.

    • Security: Banks need robust security measures to protect customer data and prev...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About self, work experience
Round 3 - One-on-one 

(2 Questions)

  • Q1. About yourself , previous work experience
  • Q2. Family members, study related

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on your voice face as well body language

Phone Banking Officer Interview Questions Asked at Other Companies for Experienced

asked in ICICI Bank
Q1. What do you know about Phone Banking.
asked in Citicorp
Q2. How will you handle a irated customer ?
asked in ICICI Bank
Q3. Which languages do you know
Q4. Are you willing & be able to learn retail & digital banki ... read more
asked in ICICI Bank
Q5. Languages known to you

I applied via Naukri.com and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self? Tell me about your family ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Interview questions from similar companies

I applied via Walk-in and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. All type of basic personal and professional

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and give all replies genuinely

I applied via Campus Placement and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Lap loa. Related
  • Q2. Collection releted

Interview Preparation Tips

Interview preparation tips for other job seekers - Good skills. Good skill good skill

I applied via Naukri.com and was interviewed before Jan 2018. There were 7 interview rounds.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Resume shortlist

General Tips: Yes I have job
Skills: Communication, Time Management
Duration: <1 week

I applied via Recruitment Consultant and was interviewed in Nov 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About My Self , My Last Company Job profile , About Team Management And Working Style etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - I wanna say that if are confident about yourself and about your job role then you can crack any type of interview without any reference or jack.

I applied via Referral and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How to canvas gold loans and other products
  • Ans. 

    To canvas gold loans and other products, we need to identify potential customers and offer them personalized solutions.

    • Identify potential customers through market research and customer profiling

    • Offer personalized solutions based on their needs and preferences

    • Leverage existing customer base for referrals and word-of-mouth marketing

    • Use digital marketing channels to reach a wider audience

    • Train and motivate sales team to e...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Naukri.com and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About ur product and business

Interview Preparation Tips

Interview preparation tips for other job seekers - Show confidence and don't get nervous prepare well about ur product and all other detail like intrest rate and processing fees

I applied via Walk-in and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to do work?
  • Q2. Are you capable to do sales
  • Ans. 

    Yes, I am capable of doing sales.

    • I have previous experience in sales.

    • I have excellent communication and negotiation skills.

    • I am a quick learner and can adapt to new products and services.

    • I am confident in my ability to meet sales targets and exceed expectations.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Never go nervous at that time.

HDB Financial Services Interview FAQs

How many rounds are there in HDB Financial Services Phone Banking Officer interview for experienced candidates?
HDB Financial Services interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the HDB Financial Services interview process for experienced candidates are One-on-one Round and Resume Shortlist.
How to prepare for HDB Financial Services Phone Banking Officer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HDB Financial Services. The most common topics and skills that interviewers at HDB Financial Services expect are phone banking, voice process, Customer Relationship, Customer Service and Inbound Calls.
What are the top questions asked in HDB Financial Services Phone Banking Officer interview for experienced candidates?

Some of the top questions asked at the HDB Financial Services Phone Banking Officer interview for experienced candidates -

  1. Basic needs of the b...read more
  2. HDFC bank Full form my interrogat...read more
  3. skills,fluency, calculation skil...read more

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HDB Financial Services Phone Banking Officer Interview Process for Experienced

based on 2 interviews

Interview experience

4
  
Good
View more

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HDB Financial Services Phone Banking Officer Salary
based on 600 salaries
₹1 L/yr - ₹4.5 L/yr
19% less than the average Phone Banking Officer Salary in India
View more details

HDB Financial Services Phone Banking Officer Reviews and Ratings

based on 173 reviews

3.5/5

Rating in categories

3.6

Skill development

3.2

Work-life balance

3.4

Salary

3.7

Job security

3.2

Company culture

2.7

Promotions

3.1

Work satisfaction

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