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HDB Financial Services Phone Banking Officer Interview Questions and Answers for Experienced

Updated 13 Jul 2024

HDB Financial Services Phone Banking Officer Interview Experiences for Experienced

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Basic needs of the bank
  • Ans. 

    Basic needs of the bank include capital, liquidity, and trust.

    • Capital: Banks need sufficient capital to cover potential losses and meet regulatory requirements.

    • Liquidity: Banks must have enough liquid assets to meet short-term obligations and withdrawals.

    • Trust: Building trust with customers and stakeholders is essential for a bank's success.

    • Security: Banks need robust security measures to protect customer data and prev...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About self, work experience
Round 3 - One-on-one 

(2 Questions)

  • Q1. About yourself , previous work experience
  • Q2. Family members, study related

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on your voice face as well body language

Phone Banking Officer Interview Questions Asked at Other Companies for undefined

asked in ICICI Bank
Q1. What do you know about Phone Banking.
asked in Citicorp
Q2. How will you handle a irated customer ?
asked in ICICI Bank
Q3. Which languages do you know
Q4. Are you willing & be able to learn retail & digital banki ... read more
asked in ICICI Bank
Q5. Languages known to you

I applied via Naukri.com and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self? Tell me about your family ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Interview questions from similar companies

I applied via Walk-in and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Do you want to relocate
  • Q2. Why you want to change you field
  • Q3. Do you comfortable to work more than office time
  • Q4. Do you ready for outside work

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience with HR manager

I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Need to have patience
Round 2 - sales skills 

(1 Question)

  • Q1. Why should we hire you.

Interview Preparation Tips

Interview preparation tips for other job seekers - need to accept what ever the recruiter says.

I applied via Walk-in and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself?

Interview Preparation Tips

Interview preparation tips for other job seekers - No more question asked. Asked about your qualification, family members etc.

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General awareness and competitive test

Round 3 - HR 

(1 Question)

  • Q1. Salary negotiation and job profile discussed

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask for better ctc and allowance benifits

I applied via Walk-in and was interviewed in Jul 2020. There were 2 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. What is your Current CTC

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident... Interview is very easy. improve Your communication skills. English writing & speaking.

I applied via Referral and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Privious work type target achivement

Interview Preparation Tips

Interview preparation tips for other job seekers - Your last job experience is

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. If you are a sales manager how you can be manage our work
  • Q2. Tell me most useful trick in sales
  • Ans. 

    Building rapport with the customer is the most useful trick in sales.

    • Listen actively to the customer's needs and concerns.

    • Show empathy and understanding towards the customer.

    • Be honest and transparent about the product or service being sold.

    • Provide personalized solutions to the customer's problems.

    • Follow up with the customer to ensure satisfaction and build long-term relationships.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Pretend calm and gentle

HDB Financial Services Interview FAQs

How many rounds are there in HDB Financial Services Phone Banking Officer interview for experienced candidates?
HDB Financial Services interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the HDB Financial Services interview process for experienced candidates are One-on-one Round and Resume Shortlist.
How to prepare for HDB Financial Services Phone Banking Officer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HDB Financial Services. The most common topics and skills that interviewers at HDB Financial Services expect are phone banking, voice process, Customer Relationship, Customer Service and Inbound Calls.
What are the top questions asked in HDB Financial Services Phone Banking Officer interview for experienced candidates?

Some of the top questions asked at the HDB Financial Services Phone Banking Officer interview for experienced candidates -

  1. Basic needs of the b...read more
  2. HDFC bank Full form my interrogat...read more
  3. skills,fluency, calculation skil...read more

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HDB Financial Services Phone Banking Officer Interview Process for Experienced

based on 2 interviews

Interview experience

4
  
Good
View more

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HDB Financial Services Phone Banking Officer Salary
based on 595 salaries
₹1.2 L/yr - ₹4.5 L/yr
17% less than the average Phone Banking Officer Salary in India
View more details

HDB Financial Services Phone Banking Officer Reviews and Ratings

based on 171 reviews

3.5/5

Rating in categories

3.6

Skill development

3.2

Work-life balance

3.4

Salary

3.7

Job security

3.3

Company culture

2.7

Promotions

3.1

Work satisfaction

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