HCLTech Technical Lead 1 Interview Questions and Answers

Q1. Interviewers just started with the introduction and asked about your previous experience and what kind of roles you worked on and that is basically related to your technology
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Q2. They will give some scenario and you need to resolve that
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Q3. They might ask u some personal questions about your family
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Q1. That is a L 2 round. And probably you can say that is a managerial round after L1 round
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Q1. HR will ask the salary discussion and If u want to ask any questions you can also ask your queries
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My aptitude test are we good and understand everything easy

Every Friday we have a group discussion about our project, my team lead was updating the new kba and etc.

You will be given 5 topics and a minute to talk on one of the topic you feel comfortable about for around 2-3 mins.

Eg : Impact of social media on youth, Stress management, Indian and western culture etc.

This is just to assess your communication skills.
Upon sucessful shortlisting you will move further further for Technical round.

Q1. What is VPN? How to connect to VPN?
Ans. 
VPN stands for Virtual Private Network. It is a secure way to connect to a private network over the internet.
• To connect to a VPN, you need to have a VPN client installed on your device.

• You also need to have the login credentials for the VPN network.

• Once you have the client installed and the credentials, you can connect to the VPN by selecting the network and entering your login details.

• VPN can be used to access resourc...read more
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Q2. Questions about Microsoft office suite. How to reinstall MS Office?
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Q3. What to do if an email is stuck in outbox in Outlook?
Ans. 
Check network connection, try resending, check email size and attachments.
• Check network connection and ensure it's stable.

• Try resending the email by clicking on the 'Send/Receive' button.

• Check the email size and attachments. Large files may cause the email to get stuck.

• Restart Outlook and try sending the email again.

• Check if the email is being blocked by antivirus or firewall software.

• Delete the email from the Outbox a
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Q4. What to do if a word file is not opening?
Ans. 
Check for file corruption and try opening in safe mode.
• Check if the file is corrupted or damaged.

• Try opening the file in safe mode.

• Check for any updates or patches for the software.

• Try opening the file on a different computer.

• Use a file recovery tool to repair the file.
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Q5. How to check if webcam is working or not?
Ans. 
To check if webcam is working or not, follow these steps.
• Check if the webcam is properly connected to the computer

• Open the webcam application or any video conferencing app to check if the webcam is working

• Check if the webcam drivers are installed and updated

• Restart the computer and try again

• If the webcam still doesn't work, try connecting it to another computer to check if it's a hardware issue
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Q6. How to reinstall drivers for any hardware?
Ans. 
To reinstall drivers for any hardware, follow these steps.
• Uninstall the current driver from Device Manager

• Download the latest driver from the manufacturer's website

• Install the new driver by running the setup file

• Restart the computer to complete the installation

• If the driver is not available on the website, use Windows Update or a driver update tool

• Ensure compatibility with the operating system and hardware version
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Q7. Different ways to repair MS Office suite?
Ans. 
There are multiple ways to repair MS Office suite.
• Use the built-in repair option in the Control Panel

• Use the Microsoft Office Configuration Analyzer Tool

• Uninstall and reinstall the software

• Use the Microsoft Support and Recovery Assistant

• Run the SFC (System File Checker) scan

• Check for and install any available updates
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Q8. What technically was your job role in your previous Organization?
Ans. 
I was responsible for providing technical support and troubleshooting to customers in my previous organization.
• Provided technical support to customers via phone, email, and chat

• Diagnosed and resolved hardware and software issues

• Assisted customers with installation and configuration of software applications

• Troubleshot network connectivity problems

• Escalated complex issues to higher-level support teams

• Maintained detailed ...read more
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Q1. Tell me about yourself
Ans. 
I am a Technical Support Engineer with experience in troubleshooting and resolving technical issues.
• Experienced in providing technical support to customers via phone, email, and chat

• Proficient in diagnosing and resolving hardware and software issues

• Skilled in troubleshooting network connectivity problems

• Familiar with various operating systems such as Windows, macOS, and Linux

• Strong communication and problem-solving ski...read more
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Q2. Previous experience and job role
Ans. 
I have 3 years of experience as a Technical Support Engineer.
• Provided technical support to customers via phone, email, and chat

• Troubleshooted and resolved hardware and software issues

• Assisted with installation and configuration of software applications

• Documented and tracked customer issues in a ticketing system

• Collaborated with cross-functional teams to resolve complex technical problems
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Q3. What is your salary expectations
Ans. 
I expect a competitive salary based on my experience, skills, and the responsibilities of the role.
• Consider the industry standards and average salaries for Technical Support Engineers in your area.

• Highlight your relevant experience and skills that justify a higher salary.

• Discuss the responsibilities and expectations of the role and how they align with your expertise.

• Research the company's salary range for similar posit...read more
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Q4. Are you willing to work in shifts
Ans. 
Yes, I am willing to work in shifts.
• I am flexible and adaptable to different work schedules.

• I understand the importance of providing support round the clock.

• I have previous experience working in shifts and have successfully managed my time and workload.

• I am committed to meeting the needs of the customers and ensuring their technical issues are resolved promptly.

• I am aware that working in shifts may require adjusting my
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Q1. Just ask about your introduction,previous experience, and many more technical question related to your profile and your previous work profile.
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Q1. Basically, it was the final round where both of the managers and senior leads asking questions about your previous work profile. Apart from that many more technical questions related to your profile. It wa...read more
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Q1. 1Asked to write a Program based on arrays to get all the negatives at one side and positives at other
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Q2. About multiple DB configurations in Spring Boot
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Q1. What is vernier caliper
Ans. 
A vernier caliper is a measuring instrument used to accurately measure the dimensions of an object.
• It consists of a main scale and a sliding vernier scale.

• The main scale provides the whole number measurements, while the vernier scale provides the fractional measurements.

• The vernier scale slides along the main scale and is used to determine the precise measurement by aligning the markings on both scales.

• Vernier calipers...read more
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Q2. What is micro meter $ &screw guage
Ans. 
A micrometer is a precision measuring instrument used to measure small distances or thicknesses. A screw gauge is a type of micrometer that uses a screw mechanism for measurement.
• A micrometer is commonly used in engineering and manufacturing industries for precise measurements.

• It consists of a calibrated screw and a scale that allows for accurate readings.

• Micrometers are capable of measuring dimensions as small as a fe...read more
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Q3. What is CNC machine define
Ans. 
A CNC machine, or Computer Numerical Control machine, is a device that uses computer programming to control the movement and operation of machine tools.
• CNC machines are used in various industries, such as manufacturing, automotive, aerospace, and woodworking.

• They are capable of performing precise and complex operations, such as cutting, drilling, milling, and shaping materials.

• CNC machines eliminate the need for manual...read more
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Q4. What is G-code and M-code
Ans. 
G-code and M-code are programming languages used in CNC machines to control their movements and functions.
• G-code is used to control the movement of the machine, such as speed, direction, and position.

• M-code is used to control the machine's auxiliary functions, such as turning on/off the spindle or coolant.

• Both G-code and M-code are written in a specific format and are executed by the machine's controller.

• Examples of G-...read more
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Q5. What is design and thinking
Ans. 
Design thinking is a problem-solving approach that involves empathy, creativity, and iteration.
• Design thinking involves understanding the user's needs and perspectives

• It emphasizes creativity and brainstorming to generate multiple solutions

• Prototyping and testing are used to refine and improve the solutions

• Design thinking can be applied to a wide range of fields, from product design to business strategy

• Examples of comp...read more
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