Saffron India Service Technical Lead 1 Interview Questions and Answers

Q1. Interviewers just started with the introduction and asked about your previous experience and what kind of roles you worked on and that is basically related to your technology
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Q2. They will give some scenario and you need to resolve that
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Q3. They might ask u some personal questions about your family
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Q1. That is a L 2 round. And probably you can say that is a managerial round after L1 round
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Q1. HR will ask the salary discussion and If u want to ask any questions you can also ask your queries
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Q1. Explain the change process you dealt with in the last organisation.
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Q2. Explain the P1 situation that you handled in the previous organisation
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Q3. How did you perform event monitoring?
Ans. 
I performed event monitoring by setting up alerts and analyzing logs.
• Set up alerts for critical events using tools like Nagios, Zabbix, or Prometheus.

• Analyze logs using tools like ELK stack or Splunk to identify patterns and anomalies.

• Create dashboards to visualize event data and track performance metrics.

• Collaborate with stakeholders to determine which events are most important to monitor.

• Continuously refine monitorin...read more
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Q1. How do you approach when your manager is not ok with an idea or proposal coming from team member?
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Q2. How do you deal with troublesome or annoying team members when taking decisions or sides?
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My aptitude test are we good and understand everything easy

Every Friday we have a group discussion about our project, my team lead was updating the new kba and etc.

Q1. Azure cloud platform tech
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Q2. Informatica tech stack ques
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Q1. Adf tech stack que
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Q2. Scd type 2 implementation
Ans. 
SCD Type 2 implementation involves tracking historical changes in data by creating new records for each change.
• Identify the columns that need to be tracked for changes

• Add effective start and end dates to track the validity of each record

• Insert new records for changes and update end dates for previous records

• Maintain a surrogate key to uniquely identify each version of the record
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Q1. Dw related que ans
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Q2. Solution design related que
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Q1. Aspiration from my end
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Q2. How soon can join
Ans. 
I can join the team within 2 weeks.
• I can start within 2 weeks of receiving the offer.

• I need to give notice to my current employer.

• I may need to relocate, which could affect my start date.
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Q1. Advantage and disadvantage of smart phones
Ans. 
Smartphones offer convenience and connectivity but can also lead to distractions and privacy concerns.
• Advantage: Convenient access to information, communication, and entertainment

• Advantage: Enhanced productivity with apps and tools

• Disadvantage: Potential distractions from notifications and social media

• Disadvantage: Privacy concerns with data collection and security risks
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Q2. Advantage and disadvantage of online education
Ans. 
Online education offers flexibility but lacks in-person interaction.
• Advantage: Flexibility to study at own pace and schedule.

• Advantage: Access to a wide range of courses and resources from anywhere.

• Disadvantage: Lack of in-person interaction with teachers and peers.

• Disadvantage: Potential for distractions and lack of motivation without a structured environment.

• Disadvantage: Limited hands-on learning experiences for cer
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Q1. Tell about yourself
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I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.
• 5 years of experience in technical support

• Proficient in troubleshooting hardware and software issues

• Strong communication and problem-solving skills
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Q2. What makes you a suitable candidate for this position?
Ans. 
I have a strong technical background, excellent problem-solving skills, and a passion for helping customers.
• Extensive experience in troubleshooting technical issues

• Strong knowledge of various operating systems and software applications

• Excellent communication skills to effectively assist customers

• Proven track record of resolving complex technical problems efficiently
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Q1. Why you want to join Teleperformance?
Ans. 
I want to join Teleperformance because of its reputation for providing excellent customer service and opportunities for career growth.
• Teleperformance has a strong reputation for providing excellent customer service

• I am impressed by the company's commitment to employee training and development

• I believe that working at Teleperformance will provide me with opportunities for career growth and advancement
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Q2. Memorable day of your life?
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Q1. How soon you can join?
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Q1. Describe architecture of current project
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Q1. Microservices Design Patterns
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Q1. Salary Discussion
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Simple qstns easy and understandable simple to go and solve the problems

It is very nice and simple codes easy to go and understandable to solve not complicates one

Q1. About project on which topic u hhave done
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Q2. About your hobbies what u do in day to day life
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