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HCLTech Desktop Support Engineer Interview Questions, Process, and Tips

Updated 21 Oct 2024

Top HCLTech Desktop Support Engineer Interview Questions and Answers

  • Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IPv6. How many types of os installation? What is BIOS AND what is use of CMOS BATTARY? WHST IS HDD and how ...read more
  • Q2. Diffrence between router and switch? Differnce between TCP AND UDP? what is port no. Of SMTP AND POP3? What is Printer? How to add new printer? What is BSOD? HOW to fix i ...read more
  • Q3. What is outlook?, how to configure outlook?
View all 11 questions

13 HCLTech Desktop Support Engineer Interview Experiences

30 questions found

Sort by: Popular

Desktop Support Engineer Interview Questions

user image jay prakash

posted on 16 Jun 2022

I applied via Shine and was interviewed in May 2022.

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about your self?
  • Q2. What is outlook?, how to configure outlook?
2

Technical Round (3 Questions)

  • Q1. What is DHCP AND DNS?
  • Q2. Diffrence between router and switch? Differnce between TCP AND UDP? what is port no. Of SMTP AND POP3? What is Printer? How to add new printer? What is BSOD? HO...read more
  • Q3. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IPv6. How many types of os installation? What is BIOS AND what is use of CMOS BATTARY? WHST IS HD...read more
3

Case Study Round

1) I have one laptop and network is not working in this laptop. How to fix it?
2) I have one desktop and display is not coming then how to troubleshoot it?
3) I have one laptop and power is not coming in this laptop then how to troubleshoot it?

4

HR Round (2 Questions)

  • Q1. Salary discussion and acceptation
  • Q2. And then release offer latter

Interview Preparation Tips

Topics to prepare for HCLTech Desktop Support Engineer interview:
  • Hardware Networking
  • Basics
Interview preparation tips for other job seekers - Please prepair all question for all interview in IT SECTOR.

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via campus placement at Veer Bahadur Singh Purvanchal University (VBSPU) and was interviewed in Sep 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Desktop support related
  • Q2. Technical related questions

Get interview-ready with top interview questions

Desktop Support Engineer Interview Questions

user image Pankaj kushwaha

posted on 4 Jun 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Job Portal and was interviewed in Jan 2024.

2 Interview Rounds

1

Technical Round (4 Questions)

  • Q1. What is intune and purposes of use
  • Q2. What is MDM mobile have you worked
  • Q3. What is BSOD what it's came
  • Q4. What is ticking tool
2

Technical Round (1 Question)

  • Q1. What is incident what is sr

Interview Preparation Tips

Interview preparation tips for other job seekers - No response 😕 from HCL

Skills evaluated in this interview

Desktop Support Engineer Interview Questions

user image Shani Pratap

posted on 21 May 2024

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Window installation configuration and printer installation Ms office installation and I know attached to DHCP DNS active directory domain
  • Q2. Window installation DHCP DNS active directory domain

HCLTech interview questions for designations

 Remote Desktop Support Engineer

 (2)

 Desktop Support Engineer L1

 (1)

 Desktop Support Engineer Lead

 (1)

 Engineer- Customer Support

 (1)

 Remote Desktop Support Engineer L2

 (2)

 Senior IT Support Engineer

 (1)

 Information Technology Support Engineer

 (1)

 Support Engineer

 (1)

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. What is bios, cms hardware
  • Q2. User onboarding

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. My interview not Complete
  • Q2. Remote tools networking uses

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Aug 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. DHCP, DNS ,adds, outlook, windows, ticketing toool,
  • Q2. Bmc remedy work on ticket

I applied via campus placement at Lucknow University and was interviewed in Aug 2022.

2 Interview Rounds

1

Technical Round (1 Question)

  • Q1. Vpn,router,ram,rom,black screen
2

One-on-one Round (1 Question)

  • Q1. Routing wlan disk management

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience .it's my first interview

I applied via Walk-in and was interviewed in May 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Computer hardware networking

3

Group Discussion Round

Hardware and networking technical issues and application problems

Interview Preparation Tips

Topics to prepare for HCLTech Desktop Support Engineer interview:
  • Computer hardware and networking
Interview preparation tips for other job seekers - Installing and configuring computer system , Diagnosing Hardware and Software defects solving
Installing cable from switch to Router, LAN cable, RJ45 connector punching etc.

I applied via Job Portal and was interviewed in Oct 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, and self-motivated

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (1 Question)

  • Q1. Technical more importance to growths

Interview Preparation Tips

Interview preparation tips for other job seekers - My Resume shortlist and communication skill

HCLTech Interview FAQs

How many rounds are there in HCLTech Desktop Support Engineer interview?
HCLTech interview process usually has 1-2 rounds. The most common rounds in the HCLTech interview process are Technical, One-on-one Round and Resume Shortlist.
How to prepare for HCLTech Desktop Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HCLTech. The most common topics and skills that interviewers at HCLTech expect are Desktop Support, Remote Support, Hardware Support, Technical Support and Desktop Administration.
What are the top questions asked in HCLTech Desktop Support Engineer interview?

Some of the top questions asked at the HCLTech Desktop Support Engineer interview -

  1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IPv6. How man...read more
  2. Diffrence between router and switch? Differnce between TCP AND UDP? what is po...read more
  3. What is outlook?, how to configure outlo...read more

Tell us how to improve this page.

Interview Process at HCLTech Desktop Support Engineer

based on 6 interviews in last 1 year

1 Interview rounds

  • Technical Round
View more

People are getting interviews through

based on 9 HCLTech interviews
Job Portal
Campus Placement
WalkIn
56%
22%
11%
11% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Join HCLTech Find your spark and discover what drives you forward
HCLTech Desktop Support Engineer Salary
based on 326 salaries
₹1 L/yr - ₹7 L/yr
14% more than the average Desktop Support Engineer Salary in India
View more details

HCLTech Desktop Support Engineer Reviews and Ratings

based on 81 reviews

3.4/5

Rating in categories

3.7

Skill development

3.6

Work-Life balance

3.0

Salary & Benefits

3.6

Job Security

3.8

Company culture

2.9

Promotions/Appraisal

3.4

Work Satisfaction

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