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HCLTech Senior Customer Service Representative Interview Questions and Answers
11 interviews found
Anonymous
I applied via Company Website and was interviewed in Mar 2021.
5 Interview Rounds
Interview Questions
- Q1. 1st we need to clear the versant round then in next round it is personal interview where u will be judged and finally and last step live behaviour of candidate ...read more
Add Answer
Interview Preparation Tips
A fair english communication will work for u .
Be smart enough while representing yourself
Dipesh Shah
Selected
I applied via Walk-in and was interviewed in Nov 2023.
2 Interview Rounds
HR Round (1 Question)
- Q1. Introduction about yourself Add Answer
One-on-one Round (2 Questions)
- Q1. Introduction about yourself Add Answer
- Q2. Type pf work you done Add Answer
Selected
I applied via Job Portal and was interviewed in Dec 2022.
4 Interview Rounds
Resume Shortlist Round
HR Round (1 Question)
- Q1. HR Asked about your experience and your Introduction. Basically they check our communication skills. Add Answer
Assignment Round
Email Writing and Aptitute test.
One-on-one Round (1 Question)
- Q1. This is a Manager round, He will ask your Introduction and your experience. Add Answer
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Sep 2023.
1 Interview Round
One-on-one Round (2 Questions)
- Q1. Tell me about your past company experience View Answers (1)
- Q2. Previous company job role and responsibilities View Answers (1)
Interview Preparation Tips
HCLTech interview questions for designations
Selected
I applied via Naukri.com and was interviewed before Sep 2022.
4 Interview Rounds
Resume Shortlist Round
HR Round (1 Question)
- Q1. HR asked me about my past experiences and desired salary Add Answer
Aptitude Test Round
There were number of question in apptitude test based on different case study.
One-on-one Round (1 Question)
- Q1. One on one round with operation manager Add Answer
Interview Preparation Tips
I applied via Walk-in and was interviewed in Apr 2022.
2 Interview Rounds
Resume Shortlist Round
One-on-one Round (3 Questions)
- Q1. Best question was asked by hr that was have you ever faced critical time while working with last organization Add Answer
- Q2. Why do you want to join only this organization Add Answer
- Q3. What is your strength and weakness and directive it Add Answer
Interview Preparation Tips
- What is KYC
I don't want to give any advice
Aniket raj
Selected
I applied via Naukri.com and was interviewed before Apr 2023.
3 Interview Rounds
Assignment Round
Listening hearing ability check
HR Round (2 Questions)
- Q1. Spoken english check, conversation check Add Answer
- Q2. Tell us about about what you did yesterday? Add Answer
One-on-one Round (1 Question)
- Q1. Tell us about yourself? Why hcl? Add Answer
J DINESH BABU
I applied via Job Portal and was interviewed before Feb 2023.
2 Interview Rounds
Assignment Round
Assignment is very much tough and versant test is there
HR Round (1 Question)
- Q1. Metrics in bpo which there is kpi Score card View Answers (1)
Selected
I applied via Walk-in and was interviewed before Apr 2022.
2 Interview Rounds
Aptitude Test Round
Check your listings knowledge via robotic phone call
One-on-one Round (1 Question)
- Q1. Need to talk fluently in English Add Answer
Interview Preparation Tips
Interview Questions
- Q1. About my roles and responsibilities
Add Answer
- Q2. Most difficult situation I have faced in my job role
Add Answer
- Q3. How your skills are relevant to this job role
Add Answer
I applied via Company Website and was interviewed in Apr 2021.
1 Interview Round
Interview Questions
- Q1. Tell about yourself.
Add Answer
- Q2. Past experience details.
Add Answer
Interview Preparation Tips
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Interview Process at HCLTech Senior Customer Service Representative
based on 4 interviews in last 1 year
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HCLTech Senior Customer Service Representative Reviews and Ratings
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Rating in categories
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