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HCLTech Senior Customer Service Representative Interview Questions and Answers for Freshers
Updated
28 Jan 2025
HCLTech Senior Customer Service Representative Interview Experiences for Freshers
1 interview found
Anonymous
Interview Questionnaire
3 Questions
- Q1. About my roles and responsibilities
- Q2. Most difficult situation I have faced in my job role
- Q3. How your skills are relevant to this job role
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What people are saying about HCLTech
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a genesys platform developer
1w
HCL Tech Offer Evaluation
I would like to request you all for your valued advice on how is HCL tech as a company. I have been offered consultant
role & have received a 30 % hike. However, a huge chunk of the offered CTC has gone into variable components(EPB bonus, performance bonus).
Can you guys please share if hcltech pays the EPB bonus fully/ Month? How is the job security for mid-level experienced employees?
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I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.
Interview Preparation Tips
General Tips: A good company to work for. You will get lots of good things to learn professionally and a huge scope for career development.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week
I applied via Company Website and was interviewed in Nov 2019. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Self Introduction and Technical Knowledge about my work.
- Q2. Situation Handling ability and Inter communication skills
- Q3. Software skills and inter personal skills
- Q4. Other aptitudes about the working environment
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Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident in your appearance and gather fullest knowledge into your working area.listen to all get useful advice but make decision on yoir own.
I was interviewed in Apr 2020.
Interview Questionnaire
2 Questions
- Q1. Same questions like how do you see yourself down the line 5 years.
- Q2. Hobbies, Giving topic and need to speak for next 2 minutes.
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Interview Preparation Tips
Interview preparation tips for other job seekers - The companies are hiring employees not machines correct. So the person taking interview should have conversation. I agree relating to process it is required but on the other hand some random conversation should also be initiated. And in this random conversation the interviewer should judge the candidate thought process and his ability to judge and go beyond the limits. And also please this is my personal request allow the candidates to ask questions on salary and other benefits because later it happens the candidate is not provided clear details and gets trapped. This create negative impact on the Companies image.
I applied via Naukri.com and was interviewed in Oct 2019. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Java, spring cloud, Microservice technical questions
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Interview Preparation Tips
Interview preparation tips for other job seekers - Be confidant and explain your technical knowledge in terms of practical solutions.
Interview Questionnaire
2 Questions
- Q1. About previous experience.And role of current job
- Q2. Telephonic HR interview about salary
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Interview Preparation Tips
Round: Resume Shortlist
Experience: Relevant Experience
Experience: Relevant Experience
I applied via Recruitment Consultant and was interviewed before Sep 2019. There were 3 interview rounds.
Interview Questionnaire
6 Questions
- Q1. Tell me about yourself, Why do you want to join our company ?
- Q2. I expressed all about myself. I told what am I best at..like I am good at communication skills.. I love to converse with different people from my childhood.. so this voice job profile suits me the best..
- Q3. Why do you think we should select you ONLY for this post ???
- Q4. What are your hobbies ???
- Q5. How quick you can join our company?
- Q6. How much Salary do you expect ?
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Interview Preparation Tips
Interview preparation tips for other job seekers - Please study about the company's background before you go for the interview, please wear formal clothes, iron them, carry your educational documents in a neat folder and file them properly, drink water before appearing for the interview, keep eye to eye contact, be comfortable while answering the questions asked, keep yourself calm throughout the whole interview process ..
I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. About previous experience, why did I leave the job.
- Q2. The exact reasons I have provided along with the experience.
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Interview Preparation Tips
Interview preparation tips for other job seekers - Understand their question, do not give excuss answers which may prolong in other questions.
I applied via Walk-in and was interviewed before Aug 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Reagrding education, background, work experience etc
- Q2. Just see the confindace of interviewer, not a languages
- Q3. Langugaes does not impact on production
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Interview Preparation Tips
Interview preparation tips for other job seekers - Ask regarding to work experince , see the confidence of interviewer , where he/she can work or not
I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Joins, union
- Q2. Delete truncate
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Interview Preparation Tips
Interview preparation tips for other job seekers - Answer to the point
Confidence
Confidence
HCLTech Interview FAQs
How many rounds are there in HCLTech Senior Customer Service Representative interview for freshers?
HCLTech interview process for freshers usually has 2-3 rounds. The most common rounds in the HCLTech interview process for freshers are One-on-one Round, HR and Resume Shortlist.
How to prepare for HCLTech Senior Customer Service Representative interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HCLTech. The most common topics and skills that interviewers at HCLTech expect are voice process, Denial Management, Medical Billing, RCM and US Healthcare.
What are the top questions asked in HCLTech Senior Customer Service Representative interview for freshers?
Some of the top questions asked at the HCLTech Senior Customer Service Representative interview for freshers -
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HCLTech Senior Customer Service Representative Reviews and Ratings
based on 137 reviews
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