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HCLTech IT Service Desk Analyst Interview Questions and Answers for Freshers

Updated 7 Dec 2024

1 interview found

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Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
Selected  Selected

3 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. Most asked from resume how to do outlook configuration?
  • Q2. What are the works and tools which you use in your organisation?
2

English test versant Round (1 Question)

  • Q1. Basic English listening and speaking skills checks should be carefully listen and speak it's easy but be careful
3

HR Round (1 Question)

  • Q1. Salary negotiation

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Gmail and was interviewed before Sep 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Basic questions on types of vpn, SQL, and degree related
  • Q2. There are many types of vpn .

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing much , all ticketing work and giving tech support .

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via AmbitionBox and was interviewed in May 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (6 Questions)

  • Q1. Role of deskstop support engineer
  • Q2. How fast is a bus?
  • Q3. What exactly is a blue screen death
  • Q4. What is DNS(domain naming service)?
  • Q5. What is type of connection?
  • Q6. Can you explain active directory?

Interview Preparation Tips

Interview preparation tips for other job seekers - I am fresher looking for job to show my skill and ability

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

I applied via Job Portal

1 Interview Round

1

Aptitude Test Round

There was a aptitude test for 1 hr.

I applied via Approached by Company and was interviewed in Feb 2022.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Practically knowledge technical
  • Q2. What is technical issue in Desktop support Engineer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Desktop Support Engineer interview:
  • CCNA
Interview preparation tips for other job seekers - 1st Basic knowledge are required in this post Total Hardware Network deployment automation tools Knowledge and important practically knowledge

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed before Dec 2019.

3 Interview Rounds

Interview Questions

  • Q1. Active directory, international call experience, chatbot experience, dns, DHCP, IP configuration,and more Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and give only what they asked.
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Technical Round (2 Questions)

  • Q1. What is VPN, and advantages
  • Q2. Different between Static and dynamic IP
3

One-on-one Round (1 Question)

  • Q1. HR Round about salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Not good in salary

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Jan 2023.

2 Interview Rounds

1

Aptitude Test Round

Normal basic technical question and some simple aptitude question which anyone can solve.

2

HR Round (2 Questions)

  • Q1. What is difference b/w Hardware and software
  • Q2. Where do you live. what is your favourate place to visit.

Interview Preparation Tips

Interview preparation tips for other job seekers - Diont worry to much for interview the interview can be cleared my normalmprepration also.

Skills evaluated in this interview

Interview Questions

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Apr 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Genral intro and desktop related issues like ,REMOTE DESKTOP,OST,PST etc
  • Q2. DHCP,DNS, VPN etc

Interview Preparation Tips

Topics to prepare for Wipro Desktop Support Engineer interview:
  • Remote Desktop
Interview preparation tips for other job seekers - Do focus on your communication skill,just br positive and go for it
Best of luck ........

HCLTech Interview FAQs

How many rounds are there in HCLTech IT Service Desk Analyst interview for freshers?
HCLTech interview process for freshers usually has 3 rounds. The most common rounds in the HCLTech interview process for freshers are Technical and HR.
What are the top questions asked in HCLTech IT Service Desk Analyst interview for freshers?

Some of the top questions asked at the HCLTech IT Service Desk Analyst interview for freshers -

  1. What is IP address and how many classes are there in IPv4 addressing mode and w...read more
  2. Have you heard about OSI reference model? How many layers are there in OSI mode...read more
  3. What is ITIL? What is difference between Incident and service reque...read more

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Join HCLTech Find your spark and discover what drives you forward
HCLTech IT Service Desk Analyst Salary
based on 167 salaries
₹1.8 L/yr - ₹7 L/yr
14% less than the average IT Service Desk Analyst Salary in India
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HCLTech IT Service Desk Analyst Reviews and Ratings

based on 17 reviews

3.0/5

Rating in categories

3.1

Skill development

3.1

Work-Life balance

2.7

Salary & Benefits

2.7

Job Security

2.9

Company culture

2.5

Promotions/Appraisal

2.8

Work Satisfaction

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