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HCLTech
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I was interviewed in Jul 2024.
I applied via Walk-in and was interviewed before Jan 2023. There was 1 interview round.
What people are saying about HCLTech
I handle customers by actively listening to their concerns and providing effective solutions.
Listen actively to understand their concerns
Empathize with their situation
Provide effective solutions to their problems
Maintain a positive and professional attitude
Follow up to ensure their satisfaction
I applied via Company Website and was interviewed in Sep 2021. There were 4 interview rounds.
I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.
I applied via Recruitment Consulltant
Written test. Four options were given for each question. You have to select the correct answer.
They had given one topic. Everyone had to soeak three to four sentences on that particular topic.
I applied via Walk-in and was interviewed in Nov 2022. There were 3 interview rounds.
Customer service is the support and assistance provided to customers before, during, and after a purchase.
Customer service involves addressing customer needs and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Examples include answering phone calls, responding to emails, and providing in-person assistance
Good customer service can lead to custo
CSR Executive is responsible for managing corporate social responsibility initiatives and programs within a company.
Responsible for developing and implementing CSR strategies
Engage with stakeholders to identify community needs
Organize and coordinate volunteer activities
Monitor and report on CSR initiatives and impact
Collaborate with internal teams and external partners
Example: Organizing donation drives, implementing s
based on 2 interviews
Interview experience
based on 4 reviews
Rating in categories
Software Engineer
23.3k
salaries
| ₹0 L/yr - ₹0 L/yr |
Technical Lead
21.2k
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Software Engineer
15.8k
salaries
| ₹0 L/yr - ₹0 L/yr |
Lead Engineer
14.9k
salaries
| ₹0 L/yr - ₹0 L/yr |
Analyst
14.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
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