Premium Employer

i

This company page is being actively managed by HCLTech Team. If you also belong to the team, you can get access from here

HCLTech Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

HCLTech BPO Executive Interview Questions and Answers

Updated 20 Nov 2022

HCLTech BPO Executive Interview Experiences

3 interviews found

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 16 Nov 2022

I applied via Walk-in and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

I given a Gerenal quations following the answers and interview

Round 3 - One-on-one 

(2 Questions)

  • Q1. Q1. Tell me about yourself?. Q2. What is experiences?.
  • Q2. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview is giving the best useful information and wonderful that timing.

I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude is must for your IQ level is important to handle other processing for tha project report

Round 2 - Coding Test 

Coding silks is must to a candidate to be selected for other processing for the company project

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold be honest to be presented and prepare for all rounds and all test all coding silks and knowledge for basic comunication for other to be teach and learn from others

BPO Executive Interview Questions Asked at Other Companies

Q1. What is BPO and why it is important for the company?
Q2. How u upsell to the same customer the same service he is using?
Q3. What is router and modem the difference?
asked in Wipro
Q4. What do you know about insurance?
Q5. What is bpo , customer service, e commerce, good qualities of cus ... read more

I applied via LinkedIn and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self intro Whare are you Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - I don't know it's very well nice

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-
Round 1 - HR 

(1 Question)

  • Q1. How did you enjoyed your college life? Who is your role model? What is costumer service? How long will you work here
Round 2 - HR 

(1 Question)

  • Q1. What Is your goal
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Dec 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. What prompted you to choose a non-technical background despite having a technical background?
  • Ans. 

    I chose a non-technical background to explore different career opportunities and develop a well-rounded skill set.

    • I wanted to broaden my knowledge and skills beyond just technical expertise.

    • I was interested in exploring different career paths that aligned more with my personal interests and strengths.

    • I believed that a non-technical background would provide me with a more diverse set of skills that could be valuable in ...

  • Answered by AI
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - No interview 

(2 Questions)

  • Q1. No question anything
  • Q2. Not yet , came with bad feel
Round 2 - No interview 

(1 Question)

  • Q1. No question anything

Interview Preparation Tips

Interview preparation tips for other job seekers - Before you go for interview in Cognizant company, pls make sure whether the interview is scheduled or not, because I got experience very badly, I traveled from Belgaum to Bengalore because of this interview. But they told in interview day very easily that "the interview scheduled is cancel hogaya, Tu aage week me aayiye madam jii". This not fair for this company. We women travel alone and got permission from everyone in family to attend the interview. I request to the company team that please update the information before one day. It will not gonna distract someone's dream.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced BPO Executive with a strong background in customer service and team management.

    • Over 5 years of experience in the BPO industry

    • Skilled in managing customer inquiries and escalations

    • Proven track record of meeting and exceeding KPIs

    • Strong leadership and team management skills

    • Proficient in using CRM systems and call center software

  • Answered by AI
  • Q2. Speak in hindi for 3 minutes
  • Ans. 

    I will speak in Hindi for 3 minutes

    • I will talk about my background and experience in Hindi

    • I will discuss my strengths and skills in Hindi

    • I will explain why I am a good fit for the BPO Executive role in Hindi

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. What's your hobby
  • Q3. Strength and weekness
Round 2 - Aptitude Test 

Good test and need to practice before going to there

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced BPO Executive with a strong background in customer service and team management.

    • Over 5 years of experience in the BPO industry

    • Proven track record of exceeding targets and KPIs

    • Skilled in managing a team and resolving customer issues efficiently

  • Answered by AI
  • Q2. What is accounting
  • Ans. 

    Accounting is the process of recording, summarizing, analyzing, and reporting financial transactions of a business.

    • Involves recording financial transactions

    • Summarizing financial data in financial statements

    • Analyzing financial information to make business decisions

    • Reporting financial results to stakeholders

    • Examples: preparing balance sheets, income statements, cash flow statements

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - Group Discussion 

Discuss about Ai and Ml

Round 2 - Assignment 

Send a link and you should give a test

Interview Preparation Tips

Interview preparation tips for other job seekers - Grab the opportunity what you have

HCLTech Interview FAQs

How many rounds are there in HCLTech BPO Executive interview?
HCLTech interview process usually has 2-3 rounds. The most common rounds in the HCLTech interview process are Resume Shortlist, One-on-one Round and Aptitude Test.

Tell us how to improve this page.

HCLTech BPO Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
Join HCLTech Find your spark and discover what drives you forward
HCLTech BPO Executive Salary
based on 9 salaries
₹2 L/yr - ₹3.6 L/yr
7% more than the average BPO Executive Salary in India
View more details

HCLTech BPO Executive Reviews and Ratings

based on 10 reviews

3.6/5

Rating in categories

3.9

Skill development

3.7

Work-life balance

3.8

Salary

3.9

Job security

4.1

Company culture

3.8

Promotions

3.7

Work satisfaction

Explore 10 Reviews and Ratings
Software Engineer
23k salaries
unlock blur

₹1.7 L/yr - ₹8 L/yr

Technical Lead
21.1k salaries
unlock blur

₹7 L/yr - ₹28 L/yr

Senior Software Engineer
15.7k salaries
unlock blur

₹4 L/yr - ₹16.5 L/yr

Lead Engineer
14.9k salaries
unlock blur

₹4.2 L/yr - ₹14 L/yr

Analyst
14.3k salaries
unlock blur

₹0.8 L/yr - ₹6.5 L/yr

Explore more salaries
Compare HCLTech with

TCS

3.7
Compare

Wipro

3.7
Compare

Accenture

3.8
Compare

Cognizant

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview