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Green Call Technology Telecaller Agent Interview Questions and Answers

Updated 13 Oct 2024

Green Call Technology Telecaller Agent Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self?
  • Ans. 

    I am a dedicated and enthusiastic Telecaller Agent with excellent communication skills and a passion for helping customers.

    • I have experience in customer service and sales roles

    • I am proficient in handling inbound and outbound calls

    • I am skilled in resolving customer complaints and issues efficiently

  • Answered by AI
  • Q2. Why we hire you
  • Ans. 

    I have excellent communication skills, a strong work ethic, and a proven track record of meeting and exceeding sales targets.

    • I have previous experience in telemarketing and sales, with a successful track record of meeting and exceeding targets.

    • I possess excellent communication skills, both verbal and written, which are essential for a telecaller role.

    • I am highly motivated and have a strong work ethic, which ensures tha...

  • Answered by AI

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jun 2023. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Technical requirements test and skills development questioes

Round 3 - Technical 

(3 Questions)

  • Q1. This working place relative technical questies
  • Q2. Technical problem issue with quick solution in work
  • Q3. This working place work sotp this lam thking quick solution in the working
Round 4 - Group Discussion 

Skills development questioes discussion

Round 5 - Case Study 

This working process one week study to my skills development in the working

Round 6 - Assignment 

Work is very good and respect to timeing to complete

Interview Preparation Tips

Topics to prepare for Amazon Telecaller Agent interview:
  • Diploma
  • MS Office
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self

I applied via AmbitionBox and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.
Round 3 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good teammate. good salary and bonus , incentive. Job interview for work base. Solving the problem for work. Complete the work task.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - Coding Test 

1. Know Your Audience: Understand their expectations and tailor your speech accordingly.


2. Be Confident: Maintain good posture, make eye contact, and speak clearly.


3. Structure Your Talk: Start with an engaging introduction, deliver a clear message, and end with a strong conclusion.


4. Practice: Rehearse to improve your flow and timing.

Round 2 - Aptitude Test 

1. Core Topics: Arrays, strings, recursion, and algorithms (sorting, searching).


2. Problem-Solving: Practice coding on LeetCode or HackerRank.


3. Efficiency: Optimize for time and space complexity.


4. Languages: Be proficient in one (like Python, Java, or C++).


5. Debugging: Test for edge cases and fix errors quickly

Round 3 - Coding Test 

1. Core Topics: Arrays, strings, recursion, and algorithms (sorting, searching).


2. Problem-Solving: Practice coding on LeetCode or HackerRank.


3. Efficiency: Optimize for time and space complexity.


4. Languages: Be proficient in one (like Python, Java, or C++).


5. Debugging: Test for edge cases and fix errors quickly

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand the Problem: Read the question carefully. Make sure you understand the input, output, and constraints.


2. Plan Before Coding: Outline your solution or algorithm on paper first.


3. Focus on Time and Space Complexity: Write optimized code. Avoid brute force if possible.


4. Practice Data Structures: Arrays, strings, linked lists, trees, and graphs are commonly tested.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Good had tricky questions

Round 2 - One-on-one 

(2 Questions)

  • Q1. Ur experience on the project
  • Ans. 

    I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.

    • Handled inbound and outbound calls to potential customers

    • Provided information about insurance policies and answered customer queries

    • Met daily targets for number of calls made and policies sold

  • Answered by AI
  • Q2. Toughest situation u ever face
  • Ans. 

    The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.

    • Remaining calm and composed

    • Active listening to understand the customer's concerns

    • Empathizing with the customer's frustration

    • Finding a solution to address the customer's issues

    • Maintaining professionalism throughout the interaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Not that much worthy
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Name date of birth location experience

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Ap ye company kyn join krna chate ho
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Not Selected

I applied via Company Website

Round 1 - One-on-one 

(1 Question)

  • Q1. Selfie introduction

Telecaller Interview Questions & Answers

Genpact user image Madhuri davidraju

posted on 19 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. How you handle aggressive customers
  • Ans. 

    I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their emotions

    • Offer solutions to address their issues

    • Seek assistance from a supervisor if needed

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Easy test, can be easily solved

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your work ex

Green Call Technology Interview FAQs

How many rounds are there in Green Call Technology Telecaller Agent interview?
Green Call Technology interview process usually has 1 rounds. The most common rounds in the Green Call Technology interview process are One-on-one Round.

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Green Call Technology Telecaller Agent Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Green Call Technology Telecaller Agent Reviews and Ratings

based on 3 reviews

3.9/5

Rating in categories

3.9

Skill development

4.0

Work-life balance

4.0

Salary

3.5

Job security

4.0

Company culture

3.3

Promotions

4.4

Work satisfaction

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