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Genpak Service Desk Engineer Interview Questions and Answers

Updated 12 Feb 2024

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Service Desk Engineer Interview Questions

user image Anonymous

posted on 12 Feb 2024

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via campus placement at BV Raju Institute of Technology, Medak and was interviewed in Jan 2024.

2 Interview Rounds

1

Aptitude Test Round

Communication round
our communication skills will be checked through out the round

2

Technical Round (1 Question)

  • Q1. Interviewer will walk through your resume, so prepare everything mentioned in resume Some basic questions related to coding topics like arrays and strings Syste...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare your resume well and be chill and confident

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in and was interviewed in Oct 2024.

1 Interview Round

1

One-on-one Round (7 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about your project
  • Q3. Speak on any topic you like
  • Q4. Why do you want to join our company
  • Q5. Are you willing to do night shift
  • Q6. Are you able to commute
  • Q7. Any random question on your resume
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Aug 2024.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. What is service desk
  • Q2. What is dns, domain, dhcp, router, modem

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and strong

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Difference between pst and ost
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 2-4 weeks
Result
 -

I applied via Company Website and was interviewed in Jul 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. It was all only general questions about System technical issues handling Only about the services we handle in laptop or desktop related don't miss any services ...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Just make sure to prepare for the skill they mentioned in HR mail for the role you apply.
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 4-6 weeks
Result
 No response

I applied via Company Website and was interviewed in Nov 2024.

1 Interview Round

1

Aptitude Test Round

Quant,verbal,reasoning

Service Desk Engineer Interview Questions

HDFC Bank user image Sujal Sandip Ringe

posted on 24 Apr 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job Portal and was interviewed in Mar 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. About desktop support
  • Q2. About desktop technical
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Oct 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Versant Round Round (1 Question)

  • Q1. Versant Examination
3

Technical Round (1 Question)

  • Q1. How to Check IP ?
4

Technical Round (2 Questions)

  • Q1. How to flush IP
  • Q2. Open cmd IPConfig/release,press enter IPConfig/renew,press enter IPConfig/flushdns,press enter

Skills evaluated in this interview

Service Desk Engineer Interview Questions

Accenture user image SHASHANK SOMVANSHI

posted on 14 Jul 2021

I applied via Naukri.com and was interviewed in Jun 2021.

5 Interview Rounds

Interview Questions

  • Q1. Basic IT related like Lan ND Wan, VPN , Active Directory , Router , Server , Strength and Weakness , Hobbies Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Honest , Confident , Know about urself before interview , work on communication skills ND Basic IT knowledge

I applied via Company Website and was interviewed in Nov 2020.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - The interviewer is very good and polite.

Genpak Interview FAQs

How many rounds are there in Genpak Service Desk Engineer interview?
Genpak interview process usually has 2 rounds. The most common rounds in the Genpak interview process are Aptitude Test and Technical.

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