Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by HDFC Bank Team. If you also belong to the team, you can get access from here

HDFC Bank Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Clear (1)

HDFC Bank Service Desk Engineer Interview Questions and Answers

Updated 24 Apr 2024

HDFC Bank Service Desk Engineer Interview Experiences

1 interview found

Service Desk Engineer Interview Questions & Answers

user image Sujal Sandip Ringe

posted on 24 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About desktop support
  • Q2. About desktop technical

Interview questions from similar companies

Interview Preparation Tips

Round: Resume Shortlist
Experience: Initial shortlisting was based on resume where CGPA cutoff was around 8.

Round: Test
Experience: Questions were related to Data interpretation and Aptitude,which mostly tests a person's patience too.Around 20-25 were shortlisted after this round.

Round: Case Study Interview
Experience: Questions relating to case studies and course done in your maths were asked.

Round: HR Interview
Experience: In this round,the candidate was asked to talk about himself, his qualities and mostly the activities he was involved in the past 4-5 years of his life.

Skill Tips: A proper revision of math courses will also be useful during interviews and can do much better by having preparation in case studies.
Skills: Good communication skills
College Name: IIT MADRAS

Interview Questionnaire 

1 Question

  • Q1. SAS ,SQl knowledge

I applied via Walk-in and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Asked about career expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep Calm and be confident
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Wat do u know about sales and credit cards
  • Ans. Credit wat comes in and debit wat goes out
  • Answered Anonymously
  • Q2. Whom do u like most tha parents or job
  • Ans. When the parents r vth us that automatically the job vll be so that's y I like and love my parents
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - When ur going fr an interview either it may be software MNCs or banking sector just u have to be confident that's it

I applied via Company Website and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Basel regulatory
  • Q2. Implementation knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - We need to be throw of Basel regulations with reporting template. End to end techno functional implementation knowledge

Interview Questionnaire 

1 Question

  • Q1. Technical knowledge about SQL database knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest with your answers don't bluff the interviewers

I applied via Campus Placement and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. SQL JOINS
  • Q2. Python Packages
  • Ans. 

    Python packages are pre-written code libraries that can be imported and used in Python programs.

    • Packages contain modules, which contain functions and classes

    • Packages can be installed using pip or conda

    • Popular packages include NumPy, Pandas, and Matplotlib

  • Answered by AI
  • Q3. Python Projects mentioned in the resume
  • Q4. Basic HR questions
  • Q5. Puzzles
  • Q6. Basics about loans default in banking

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Calm and composed and go through your resume properly.
Revise SQL, SAS, and Python if you are targeting a role in the business intelligence unit of axis bank

I applied via Campus Placement and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. I was asked 3 Guesstimates. They weren't that difficult. They only wanted to see the process I took to get to the answer. The answer need not be correct.
  • Q2. They asked me what I thought about team work and how every team member's contribution is needed for the success of the project.
  • Q3. I talked about my work ex in Tableau so they asked what kind of work I did there.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare few Guesstimates before going to the interview. Also it would benefit If you can provide an experience with the analytical tools you have mentioned in the resume. It really helps.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Background of Business Analyst Domain
  • Ans. 

    Business Analyst domain involves analyzing data, identifying business needs, and recommending solutions to improve processes and systems.

    • Analyzing data to identify trends and patterns

    • Understanding business needs and requirements

    • Developing strategies to improve processes and systems

    • Collaborating with stakeholders to gather information and feedback

    • Creating reports and presentations to communicate findings and recommendat

  • Answered by AI
  • Q2. How to implement STP process in Loans
  • Ans. 

    STP process in Loans involves automating the loan approval process to reduce manual intervention and improve efficiency.

    • Implement automated loan application processing system

    • Utilize decision-making algorithms to assess creditworthiness

    • Integrate with credit bureaus for quick verification of applicant information

    • Automate loan disbursement process to reduce processing time

  • Answered by AI
  • Q3. Improvements in LOS
  • Q4. Different Types of Loans and implementation in LOS
  • Ans. 

    Different types of loans include personal loans, home loans, auto loans, and business loans, each with specific criteria and terms.

    • Personal loans are unsecured loans for personal use, often with higher interest rates.

    • Home loans are secured loans used to purchase a home, with the home serving as collateral.

    • Auto loans are used to finance the purchase of a vehicle, with the vehicle serving as collateral.

    • Business loans are...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction of Business Analyst Career
  • Q2. Name one challenge you faced due to conflicting requirements
Contribute & help others!
anonymous
You can choose to be anonymous

HDFC Bank Interview FAQs

How many rounds are there in HDFC Bank Service Desk Engineer interview?
HDFC Bank interview process usually has 1 rounds. The most common rounds in the HDFC Bank interview process are One-on-one Round.
What are the top questions asked in HDFC Bank Service Desk Engineer interview?

Some of the top questions asked at the HDFC Bank Service Desk Engineer interview -

  1. About desktop supp...read more
  2. About desktop techni...read more

Recently Viewed

INTERVIEWS

Accenture

No Interviews

INTERVIEWS

Cognizant

No Interviews

INTERVIEWS

Capgemini

No Interviews

SALARIES

Hexagon Capability Center

INTERVIEWS

Decathlon

No Interviews

INTERVIEWS

LTIMindtree

No Interviews

SALARIES

Fast Retailing Philippines

SALARIES

Fast Retailing Philippines

INTERVIEWS

Bain Capability Network

No Interviews

INTERVIEWS

Bain Capability Network

No Interviews

Tell us how to improve this page.

HDFC Bank Service Desk Engineer Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

Interview Questions from Similar Companies

ICICI Bank Interview Questions
4.0
 • 2.4k Interviews
Axis Bank Interview Questions
3.8
 • 1.5k Interviews
IDFC FIRST Bank Interview Questions
3.9
 • 642 Interviews
IndusInd Bank Interview Questions
3.5
 • 604 Interviews
Bandhan Bank Interview Questions
3.7
 • 538 Interviews
Yes Bank Interview Questions
3.7
 • 429 Interviews
View all
HDFC Bank Service Desk Engineer Salary
based on 4 salaries
₹2.5 L/yr - ₹3 L/yr
16% less than the average Service Desk Engineer Salary in India
View more details

HDFC Bank Service Desk Engineer Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

4.0

Salary

4.0

Job security

4.0

Company culture

4.0

Promotions

4.0

Work satisfaction

Explore 1 Review and Rating
Deputy Manager
15.1k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Manager
10.2k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Assistant Manager
9.4k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Relationship Manager
6.2k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Manager
6.1k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare HDFC Bank with

ICICI Bank

4.0
Compare

State Bank of India

3.8
Compare

Axis Bank

3.8
Compare

Kotak Mahindra Bank

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent