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Genpact

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based on 29.8k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Genpact Salesforce Administrator and Developer Interview Questions and Answers

Updated 14 Mar 2024

Genpact Salesforce Administrator and Developer Interview Experiences

1 interview found

Salesforce Administrator and Developer Interview Questions & Answers

user image Anonymous

posted on 14 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Salesforce 

(5 Questions)

  • Q1. What is crm tool
  • Ans. 

    CRM tool is a software used to manage customer relationships, interactions, and data.

    • CRM stands for Customer Relationship Management

    • Helps businesses track customer interactions, sales, and marketing efforts

    • Improves customer satisfaction and retention

    • Examples: Salesforce, HubSpot, Zoho CRM

    • Answered by AI
    View 1 more amswer
  • Q2. What are Salesforce service modules
  • Ans. 

    Salesforce service modules are pre-built functionalities that can be easily integrated into Salesforce to enhance its capabilities.

    • Service Cloud module for customer service management

    • Sales Cloud module for sales automation

    • Marketing Cloud module for marketing automation

    • Community Cloud module for building online communities

    • Analytics Cloud module for data analysis and visualization

    • Answered by AI
    Add your answer
  • Q3. What are Salesforce products
  • Ans. 

    Salesforce products include Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Community Cloud, and more.

    • Sales Cloud - for sales automation and CRM

    • Service Cloud - for customer service and support

    • Marketing Cloud - for marketing automation and analytics

    • Commerce Cloud - for e-commerce solutions

    • Community Cloud - for building online communities

    • Salesforce Platform - for app development and customization

    • Answered by AI
    Add your answer
  • Q4. Salesforce applications
    • Add your answer
  • Q5. Salesforce aditions
    • Add your answer

Interview Preparation Tips

Topics to prepare for Genpact Salesforce Administrator and Developer interview:
  • Salesforce adminstration,
  • Salesforce developer

Skills evaluated in this interview

Interview questions from similar companies

Salesforce Administrator and Developer Interview Questions & Answers

Infosys user image pragati khade

posted on 22 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Explain Lifecycle hook of LWC
  • Ans. 

    Lifecycle hooks in LWC are methods that allow developers to interact with the component lifecycle at specific points.

    • Lifecycle hooks include connectedCallback, disconnectedCallback, renderedCallback, errorCallback, and others.

    • connectedCallback is called when a component is inserted into the DOM.

    • disconnectedCallback is called when a component is removed from the DOM.

    • renderedCallback is called after the component's templ...

    • Answered by AI
    Add your answer
  • Q2. Explain Security Model
  • Ans. 

    Security model refers to the framework that controls access to data within a system.

    • Defines who can access what data

    • Includes roles, profiles, and permissions

    • Ensures data integrity and confidentiality

    • Can be customized to meet specific security requirements

    • Answered by AI
    Add your answer
  • Q3. How to acheive child to parent communication
  • Ans. 

    Child to parent communication can be achieved in Salesforce using lookup relationships or formula fields.

    • Create a lookup relationship field on the child object that references the parent object

    • Use formula fields to display parent information on the child record

    • Utilize cross-object formulas to display parent fields on related lists or reports

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Salesforce Administrator and Developer Interview Questions & Answers

Accenture user image Anonymous

posted on 20 Mar 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Referral and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

20Mins Duration. Admin Interview Questions, FLOWS, AutomationTools, Salesforce Securities.

Round 2 - Coding Test 

25 Mins Duration. Developing Trigger Coding, Handler Class, Test class, Integration.

Round 3 - HR 

(4 Questions)

  • Q1. 10 Minutes Duration. Introduction, Expected CTC.
    • Add your answer
  • Q2. Introduce YourSelf
    • Add your answer
  • Q3. What is the difference between Salesforce Admin and Developing.
  • Ans. 

    Salesforce Admin focuses on configuration and maintenance, while Developer focuses on customization and coding.

    • Admins focus on configuring and maintaining Salesforce orgs, such as setting up user permissions and creating workflows.

    • Developers focus on customizing Salesforce orgs through coding, such as creating custom objects and integrations.

    • Admins require declarative skills like point-and-click configuration, while De...

    • Answered by AI
    Add your answer
  • Q4. What is Your Expected CTC As a fresher.
    • Add your answer

Skills evaluated in this interview

Salesforce Administrator and Developer Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 25 Apr 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Apr 2023.

Round 1 - HR 

(1 Question)

  • Q1. Your current role and your expectations
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Salesforce Portals, Service cloud, Matching Rules, Duplicate, Bulk data management,
    • Add your answer

Salesforce Administrator Interview Questions & Answers

HCLTech user image Anonymous

posted on 2 Feb 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(5 Questions)

  • Q1. No questions asked
    • Add your answer
  • Q2. Interviewer did not show up
    • Add your answer
  • Q3. Interviewer did bit show up
    • Add your answer
  • Q4. No one has come
    • Add your answer
  • Q5. I waited for 3 hours
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They made me wait for 3 hours with no communication on when the interview would be and finally no interviewer showed up ..not sure what kind of professionalism is that.

Salesforce Developer Interview Questions & Answers

HCL Group user image Anonymous

posted on 5 Jun 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Job Portal and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is apex use in salesforce
  • Ans. 

    Apex is a programming language used in Salesforce for creating custom business logic and functionality.

    • Used to write custom code on the Salesforce platform

    • Apex classes are used to define data types and methods

    • Triggers are used to perform actions before or after records are inserted, updated, or deleted

    • Answered by AI
    Add your answer
  • Q2. How to LWC use in salesforce
  • Ans. 

    LWC (Lightning Web Components) are a modern UI framework for building web components in Salesforce.

    • LWC allows developers to build components using modern web standards like JavaScript and HTML.

    • LWC can be used to create custom user interfaces in Salesforce Lightning Experience.

    • LWC can interact with Salesforce data and metadata using Apex controllers and Lightning Data Service.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - good

Skills evaluated in this interview

Salesforce Business Analyst Interview Questions & Answers

DXC Technology user image Anonymous

posted on 31 May 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Case Study 

Based on your work done in the past

Round 3 - HR 

(2 Questions)

  • Q1. Basic details and salary composition
    • Add your answer
  • Q2. Bonus and variable amount details
    • Add your answer

Salesforce Administrator Interview Questions & Answers

IBM user image Anonymous

posted on 18 Nov 2022

I applied via Company Website and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Number systems, ratio & propotions ,calenders

Round 3 - Coding Test 

Databases,looping,functions,keywords,psudocodes

Interview Preparation Tips

Topics to prepare for IBM Salesforce Administrator interview:
  • jam
  • self details
Interview preparation tips for other job seekers - yes,i am interested so guidence of comany is so well

Salesforce Developer Interview Questions & Answers

Capgemini user image Anonymous

posted on 3 Nov 2021

I applied via Recruitment Consultant and was interviewed in Oct 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What do you know about Salesforce?
    • View 1 more amswer
  • Q2. What are triggers and their use?
  • Ans. 

    Triggers are automated actions that are executed when a specific event occurs in a Salesforce database.

    • Triggers are used to perform custom actions before or after specific events, such as inserting, updating, or deleting records.

    • Triggers can be used to enforce business rules, validate data, or update related records.

    • Triggers are written in Apex code and can be used to extend the functionality of Salesforce beyond its s...

    • Answered by AI
    View 1 more amswer
  • Q3. What is the use of SOQL?
  • Ans. 

    SOQL is used to query data from Salesforce database.

    • SOQL stands for Salesforce Object Query Language.

    • It is used to retrieve data from Salesforce objects.

    • It supports filtering, sorting, and grouping of data.

    • It can be used in Apex code, Visualforce pages, and Lightning components.

    • Example: SELECT Name, AccountNumber FROM Account WHERE Industry = 'Technology'

    • Answered by AI
    Add your answer
  • Q4. What are API calls in Salesforce?
  • Ans. 

    API calls are requests made to Salesforce servers to retrieve or manipulate data.

    • API calls are used to integrate Salesforce with external systems

    • API calls can be made using SOAP, REST, or Bulk APIs

    • API calls are limited based on the edition of Salesforce and can be monitored in the Developer Console

    • Examples of API calls include retrieving data from Salesforce, creating new records, and updating existing records

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn all PD1 syllabus.

Skills evaluated in this interview

Salesforce Developer Interview Questions & Answers

Wipro user image Anonymous

posted on 30 Mar 2022

I applied via Naukri.com and was interviewed in Mar 2022. There were 4 interview rounds.

Round 1 - Group Discussion 

Healthy discussion

Round 2 - Aptitude Test 

General knowledge

Round 3 - Assignment 

Your talent

Round 4 - HR 

(4 Questions)

  • Q1. Why should we hire you
    • Add your answer
  • Q2. Do you know company details
    • Add your answer
  • Q3. How much salary you expect
    • Add your answer
  • Q4. Are you fit fit for job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay cool be happy and think positive way
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Genpact Interview FAQs

What are the top questions asked in Genpact Salesforce Administrator and Developer interview?

Some of the top questions asked at the Genpact Salesforce Administrator and Developer interview -

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