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Genpact Senior Technical Support Executive Interview Questions and Answers

Updated 25 Aug 2023

Genpact Senior Technical Support Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
-

I applied via AmbitionBox and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Salary, time, shift, incentive
  • Q2. Policy, Hybrid,
  • Q3. Growth period policy
  • Ans. 

    I also know the policy of Genpact, it is good platform to growth my career, HR is very cooperative and listening to employees problems, team culture FLM behavior and sports field too.

  • Answered Anonymously
  • Q4. Tell me about your self
  • Ans. 

    Hi, my name is Dalip and I am married, I have two sons. My wife is a housewife. My father is a retired person and mother is also a housewife. I have completed my master degree from jodhpur university and I have completed my graduation from ss jain subodh college jaipur ,passed my schooling from kendriya vidyalaya jaipur 2.

  • Answered Anonymously
  • Q5. Why join Genpact
  • Ans. 

    Because I started my career with Genpact and I know about Genpact culture.

  • Answered Anonymously
Round 3 - One-on-one 

(1 Question)

  • Q1. Previous company experience, project relative question,

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What was you previous role
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

You give any assignment i can clear this assignment ...

Round 3 - HR 

(2 Questions)

  • Q1. What is your qualification
  • Q2. Bachulor of Computer application
  • Ans. 

    Bachelor of Computer Application is a 3-year undergraduate degree program focusing on computer applications and software development.

    • Focuses on computer applications and software development

    • Covers subjects like programming languages, database management, web development

    • Provides practical knowledge and skills for IT industry

    • Opens up career opportunities in software development, IT consulting, system analysis

  • Answered by AI
Round 4 - One-on-one 

(2 Questions)

  • Q1. What is your full name and whare u r form
  • Ans. I am imrna khan and i ma from myore
  • Answered Anonymously
  • Q2. I am imran khan and also I am form mysore

I applied via Referral and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

Tested on the sql basics & told to write some queries.

Round 3 - Behavioral 

(1 Question)

  • Q1. Some sql questions & explained about how the project works.
Round 4 - HR 

(1 Question)

  • Q1. It was all about salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Solid in database foundations will land on this job.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. What is a project that you have worked on before?
  • Ans. 

    Developed a web-based inventory management system for a retail company

    • Utilized Java for backend development

    • Implemented responsive design using HTML, CSS, and JavaScript

    • Integrated barcode scanning functionality for efficient inventory tracking

  • Answered by AI
  • Q2. What was your role within the team?
  • Ans. 

    I was responsible for providing technical support to end users and troubleshooting application issues within the team.

    • Providing technical support to end users

    • Troubleshooting application issues

    • Collaborating with team members to resolve issues

    • Documenting solutions and best practices

  • Answered by AI
  • Q3. What SQL-based queries were asked during your interview? like self join , average
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Python code snippets for different codes
  • Q2. SQL Queries on Joins
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Write shell script for palindrome
  • Ans. 

    Shell script to check if a string is a palindrome

    • Use a for loop to iterate through the characters of the string

    • Compare the characters from the start and end of the string to check for palindrome

    • Use a conditional statement to determine if the string is a palindrome or not

  • Answered by AI
  • Q2. Explain OOPs concept
  • Ans. 

    OOPs (Object-Oriented Programming) is a programming paradigm based on the concept of objects, which can contain data in the form of fields and code in the form of procedures.

    • OOPs focuses on creating reusable code by organizing it into objects

    • It involves concepts like classes, objects, inheritance, polymorphism, and encapsulation

    • Example: Inheritance allows a class to inherit properties and behavior from another class

  • Answered by AI
  • Q3. Write sql query to display even records
  • Ans. 

    Use SQL query with modulo operator to display even records

    • Use modulo operator (%) to filter even records

    • Add a WHERE clause with row number condition

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Why should we hire you
  • Q2. What do you know about CGO
  • Ans. 

    CGO stands for C Go, a compiler for the Go programming language that translates Go code into C code.

    • CGO allows Go code to call C code and vice versa

    • It is commonly used for interfacing Go code with existing C libraries

    • CGO enables Go programs to use platform-specific functionality not available in Go standard library

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is DHCP ?
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol. It is a network management protocol used to automatically assign IP addresses to devices on a network.

    • Automatically assigns IP addresses to devices on a network

    • Helps in managing and organizing network resources efficiently

    • Reduces the need for manual configuration of IP addresses

    • Ensures that each device on the network has a unique IP address

    • DHCP server leases IP addre

  • Answered by AI
  • Q2. What is LAN ?
  • Ans. 

    LAN stands for Local Area Network, a network that connects computers and devices within a limited area such as a home, office, or building.

    • LAN is a network that covers a small geographic area, typically within a single building or campus.

    • It allows connected devices to communicate with each other and share resources such as files, printers, and internet access.

    • LANs are commonly used in homes, offices, schools, and other...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

Any topic we can choose and just speak in front of the fellow candidates

Round 3 - Technical 

(5 Questions)

  • Q1. Difference between ram and rom
  • Ans. 

    RAM is volatile memory used for temporary storage, while ROM is non-volatile memory used for permanent storage.

    • RAM stands for Random Access Memory, used for temporary storage of data and program instructions

    • ROM stands for Read-Only Memory, used for permanent storage of data and program instructions

    • RAM is volatile, meaning data is lost when power is turned off

    • ROM is non-volatile, meaning data is retained even when power

  • Answered by AI
  • Q2. What do you know about cloud computing
  • Ans. 

    Cloud computing is the delivery of computing services over the internet, including storage, servers, databases, networking, software, and analytics.

    • Cloud computing allows users to access and use resources on-demand without the need for physical infrastructure.

    • It offers scalability, flexibility, cost-effectiveness, and increased efficiency.

    • Examples of cloud computing services include Amazon Web Services (AWS), Microsoft

  • Answered by AI
  • Q3. What is network
  • Ans. 

    A network is a collection of computers, servers, mainframes, network devices, and other devices connected to one another to share data and resources.

    • Networks can be wired or wireless

    • They can be local (LAN), wide (WAN), or global (Internet)

    • Networks use protocols like TCP/IP to communicate

    • Examples include Ethernet, Wi-Fi, and cellular networks

  • Answered by AI
  • Q4. What are mentioned in job description and what do you understand about the role mentioned in JD
  • Q5. What is IP and how IP address is represented
  • Ans. 

    IP stands for Internet Protocol. An IP address is a unique numerical label assigned to each device connected to a computer network.

    • IP stands for Internet Protocol

    • IP address is a unique numerical label assigned to devices on a network

    • IP addresses are represented in decimal format, such as 192.168.1.1

    • There are two versions of IP addresses - IPv4 and IPv6

  • Answered by AI

Interview Preparation Tips

Topics to prepare for NTT Data Technical Support Engineer interview:
  • Computer Networking
  • Data Communication
  • Public Speaking
  • spontaneity
Interview preparation tips for other job seekers - in GD just seak-up loud and clear and get spontaneous
for technical round get ready with the computer networks (TCP,IP)
be confident

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

All aptitude related questions they asked like quantity aptitude reasoning English

Round 3 - Coding Test 

All coding related questions from C and java language

Round 4 - HR 

(4 Questions)

  • Q1. HR normal level questions about your self and your past experience about your family
  • Q2. About your self About your family Your past experience Why you choose hcl
  • Q3. Where you learn all these skills
  • Q4. About there traning

Interview Preparation Tips

Topics to prepare for HCL Group Information Technology Support Engineer interview:
  • Core Java
  • C
  • Aptitude
  • Reasoning
  • English
Interview preparation tips for other job seekers - Easy not that much tough

Genpact Interview FAQs

How many rounds are there in Genpact Senior Technical Support Executive interview?
Genpact interview process usually has 3 rounds. The most common rounds in the Genpact interview process are Resume Shortlist, HR and One-on-one Round.
What are the top questions asked in Genpact Senior Technical Support Executive interview?

Some of the top questions asked at the Genpact Senior Technical Support Executive interview -

  1. Growth period poli...read more
  2. Policy, Hybri...read more

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Genpact Senior Technical Support Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Genpact Senior Technical Support Executive Salary
based on 5 salaries
₹2.3 L/yr - ₹6.8 L/yr
22% more than the average Senior Technical Support Executive Salary in India
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