Genpact Oracle SCM Functional Consultant Interview Questions and Answers

Flexfields are customizable fields in Oracle SCM that allow businesses to capture specific information at the operation unit level.

• Flexfields are used to capture additional information beyond the standard fields provided by Oracle SCM.

• They can be defined at the operation unit level, which means that different operation units within an organization can have their own set of flexfields.

• Flexfields can be used to capture i...read more

Order management setups are configurations that enable efficient processing of orders.

• Order types and workflows

• Pricing and discounts

• Shipping and delivery options

• Payment methods and terms

• Inventory and fulfillment

• Integration with other systems

Multi-organization setups allow for multiple entities to operate within a single instance of Oracle SCM.

• Each organization has its own set of data, security, and business rules.

• Allows for centralized management and reporting.

• Can be used to represent different business units, subsidiaries, or legal entities.

• Enables sharing of common data and resources across organizations.

• Example: A company with multiple subsidiaries can...read more

Key flexfields are customizable fields used to capture unique data in Oracle applications.

• Key flexfields are used to capture unique data that is not available in standard fields.

• They are customizable and can be configured to capture specific information.

• Examples include account codes, product codes, and employee IDs.

• Key flexfields are used in various Oracle applications such as Oracle E-Business Suite and Oracle Fusion

Order to Cash (O to C) cycle is the process of receiving and fulfilling customer orders.

• Includes order entry, order processing, order fulfillment, and invoicing

• Starts with customer placing an order and ends with payment received

• Involves multiple departments like sales, warehouse, and finance

• Ensures timely delivery of products/services to customers

IRSO stands for Inventory Replenishment Supply Order. It is used in Oracle SCM for managing inventory replenishment orders.

• IRSO is used to automatically generate supply orders based on inventory levels and demand forecasts.

• Setup involves defining replenishment rules, lead times, and order policies.

• Configuration includes setting up approval workflows, notification rules, and integration with other SCM modules.

• Example: S...read more

Dropshipment process involves direct shipment from supplier to customer without passing through the retailer.

• Supplier ships the product directly to the customer on behalf of the retailer

• Retailer acts as an intermediary between supplier and customer

• Retailer does not handle the physical product

• Retailer earns a commission for facilitating the transaction

Key functionalities of inventory include tracking stock levels, managing reorder points, and optimizing inventory turnover.

• Tracking stock levels to ensure availability of products

• Managing reorder points to avoid stockouts

• Optimizing inventory turnover to reduce carrying costs

• Implementing barcode scanning for accurate inventory counts

• Utilizing demand forecasting to plan inventory levels

The bill to and ship to addresses in the sales order form are populated based on the customer's default addresses and any overrides specified during order entry.

• Bill to address is typically the default address associated with the customer account

• Ship to address can be the same as bill to or a different address specified during order entry

• Users can override the default addresses for specific orders if needed