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Genpact Full-time Job Interview Questions, Process, and Tips for Experienced

Updated 8 Mar 2025

Top Genpact Full-time Job Interview Questions and Answers for Experienced

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Genpact Interview Experiences for Experienced

Popular Designations

1.4k interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Feb 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about your previous work
Round 2 - Technical 

(2 Questions)

  • Q1. Tell about the how resolve the slow laptop problem if customer asks about it to you
  • Q2. What is the processor in the computer
Round 3 - One-on-one 

(2 Questions)

  • Q1. What are you expecting from genpact
  • Q2. How you see yourself in 5 years

Top Genpact Process Associate Interview Questions and Answers

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (21)

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (21)

Process Developer Interview Questions & Answers

user image Fatima Begum

posted on 15 Feb 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
No response
Round 1 - HR 

(2 Questions)

  • Q1. What is your experience and current compensation (CTC)?
  • Ans. 

    I have 5 years of experience in process development with a current CTC of $70,000.

    • 5 years of experience in process development

    • Current CTC of $70,000

    • Experience in optimizing processes and improving efficiency

  • Answered by AI
  • Q2. What are your communication skills?
  • Ans. 

    I have strong communication skills, both written and verbal, with the ability to effectively convey information and ideas.

    • Excellent verbal communication skills demonstrated through clear and concise articulation of ideas

    • Strong written communication skills shown through drafting clear and professional emails and reports

    • Ability to actively listen and respond appropriately in conversations

    • Experience in presenting informat...

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. What is the accounts payable cycle?
  • Ans. 

    The accounts payable cycle is the process of receiving, verifying, and paying invoices from vendors.

    • Invoices are received from vendors for goods or services provided

    • Invoices are verified for accuracy and approved for payment

    • Payments are made to vendors within the agreed upon terms

    • The cycle repeats for each invoice received

  • Answered by AI
  • Q2. Miro processing
Round 3 - One-on-one 

(2 Questions)

  • Q1. What are the implications of invoice deductions related to disputes?
  • Ans. 

    Invoice deductions related to disputes can impact cash flow, customer relationships, and operational efficiency.

    • Invoice deductions can lead to delayed or reduced payments, affecting cash flow.

    • Disputes can strain relationships with customers, leading to potential loss of business.

    • Resolving disputes can be time-consuming and resource-intensive, impacting operational efficiency.

    • Examples: Deductions for damaged goods, inco

  • Answered by AI
  • Q2. What is the process of evolving reconciliation?
  • Ans. 

    The process of evolving reconciliation involves identifying discrepancies, investigating root causes, implementing corrective actions, and monitoring progress.

    • Identify discrepancies in financial records or accounts

    • Investigate root causes of discrepancies, such as errors in data entry or miscommunication

    • Implement corrective actions to address the root causes and prevent future discrepancies

    • Monitor progress regularly to ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to advance to the next level.

Top Genpact Process Developer Interview Questions and Answers

Q1. What is RTR? What is depreciation?types of depreciation and also journal entries
View answer (29)

Process Developer Interview Questions asked at other Companies

Q1. What is RTR? What is depreciation?types of depreciation and also journal entries
View answer (29)
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Sep 2021.

Round 1 - Technical 

(2 Questions)

  • Q1. Can you tell me about yourself?
  • Q2. What do you know about the Order to Cash (O2C) process?
  • Ans. 

    The Order to Cash (O2C) process involves all the steps from receiving a customer order to receiving payment.

    • O2C process starts with receiving a customer order.

    • It includes order processing, order fulfillment, and invoicing.

    • The final step is receiving payment from the customer.

    • Efficient O2C process ensures timely delivery and payment.

    • Example: A customer places an order online, the order is processed, the product is shipp...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. How would you handle a situation in which you receive a difficult query or escalation from a customer?
  • Ans. 

    I would remain calm, listen actively, empathize with the customer, and work towards finding a satisfactory solution.

    • Remain calm and composed to handle the situation effectively

    • Listen actively to understand the customer's query or concern

    • Empathize with the customer to show understanding and build rapport

    • Work towards finding a satisfactory solution by offering alternatives or escalating if necessary

  • Answered by AI

Top Genpact Process Developer Interview Questions and Answers

Q1. What is RTR? What is depreciation?types of depreciation and also journal entries
View answer (29)

Process Developer Interview Questions asked at other Companies

Q1. What is RTR? What is depreciation?types of depreciation and also journal entries
View answer (29)

Interview Questions & Answers

user image Anonymous

posted on 18 Feb 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What is Deferred Defect
  • Ans. 

    Deferred Defect is a software bug that is known but not fixed immediately, usually due to prioritization or resource constraints.

    • Deferred defects are typically documented in a defect tracking system for future resolution.

    • They are often categorized based on severity and impact on the system.

    • Examples include minor UI issues, non-critical functionality bugs, or low-priority performance issues.

  • Answered by AI
  • Q2. Different types of Testing
  • Ans. 

    Different types of testing include unit testing, integration testing, system testing, and acceptance testing.

    • Unit testing focuses on testing individual components or modules of the software.

    • Integration testing involves testing how different components work together.

    • System testing checks the entire system as a whole.

    • Acceptance testing ensures that the system meets the requirements of the stakeholders.

    • Other types of test...

  • Answered by AI
  • Q3. Quality of a good Tester
  • Ans. 

    A good Tester possesses attention to detail, critical thinking skills, and effective communication.

    • Attention to detail: Ability to spot even the smallest of errors or inconsistencies in the software.

    • Critical thinking skills: Ability to analyze complex problems and come up with creative solutions.

    • Effective communication: Ability to clearly articulate issues and collaborate with team members to resolve them.

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Explain type of Test Strategy
  • Ans. 

    Test strategy is a high-level plan to achieve testing objectives and goals.

    • Defines scope, approach, resources, schedule, and tools for testing

    • Outlines test levels, types, techniques, and environments

    • Includes risk assessment, defect management, and communication plans

    • Adapts based on project requirements and constraints

  • Answered by AI
  • Q2. Agile methodologies explain
  • Ans. 

    Agile methodologies are a set of principles and practices that prioritize flexibility, collaboration, and continuous improvement in project management.

    • Agile methodologies focus on iterative development, where projects are broken down into small increments and delivered in short cycles.

    • Collaboration between cross-functional teams is emphasized, with regular communication and feedback loops to adapt to changing requireme...

  • Answered by AI

Genpact interview questions for popular designations

 Process Associate

 (479)

 Process Developer

 (371)

 Management Trainee

 (221)

 Assistant Manager

 (143)

 Business Analyst

 (62)

 Consultant

 (61)

 Senior Associate

 (60)

 Accountant

 (49)

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. 2 way 3 way matching
  • Ans. 

    2 way 3 way matching is a process used in accounting to ensure accuracy in financial transactions.

    • 2 way matching involves matching the invoice with the purchase order

    • 3 way matching involves matching the invoice with the purchase order and the receiving report

    • Helps in detecting errors or discrepancies in the billing process

  • Answered by AI
  • Q2. Accounts payable and accounts receivable
  • Q3. Some general questions
Round 2 - Technical 

(7 Questions)

  • Q1. T code to review po
  • Ans. 

    ME23N

    • ME23N is the T code used to review purchase orders in SAP

    • It allows users to view details of a specific purchase order, such as vendor information, item details, and delivery status

  • Answered by AI
  • Q2. If you find mismatch in quantity who to you contact
  • Ans. 

    Contact the inventory manager or supervisor for resolution.

    • Contact inventory manager or supervisor immediately

    • Verify the discrepancy with relevant documentation

    • Discuss potential causes of the mismatch and work towards resolution

  • Answered by AI
  • Q3. Vendor ledger entry
  • Q4. Where you see grn
  • Ans. 

    GRN stands for Goods Receipt Note, which is a document used in the procurement process to confirm the receipt of goods.

    • GRN is used in the procurement process to verify that the goods ordered have been received in good condition.

    • It includes details such as the quantity, quality, and condition of the goods received.

    • GRN is an important document for inventory management and accounting purposes.

    • It is typically generated by ...

  • Answered by AI
  • Q5. First self introduction
  • Q6. How you learn from where you learn
  • Q7. You have theoretical knowledge no practical how can u do
  • Ans. 

    I would seek hands-on experience through internships, workshops, or online tutorials to bridge the gap between theory and practice.

    • Seek internships or part-time jobs in the field to gain practical experience

    • Participate in workshops or training sessions to apply theoretical knowledge in real-life scenarios

    • Utilize online tutorials or courses to practice and implement theoretical concepts

    • Collaborate with professionals in ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen questions properly what the interviewer are asking and say what the need other wise silent my big mistake is saying more what they asking

Top Genpact Process Developer Interview Questions and Answers

Q1. What is RTR? What is depreciation?types of depreciation and also journal entries
View answer (29)

Process Developer Interview Questions asked at other Companies

Q1. What is RTR? What is depreciation?types of depreciation and also journal entries
View answer (29)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Could you describe your daily activities?
  • Ans. 

    As a Process Developer, my daily activities involve analyzing processes, identifying areas for improvement, implementing solutions, and monitoring performance.

    • Analyze current processes to identify inefficiencies

    • Develop and implement solutions to improve process efficiency

    • Monitor performance metrics to track improvements

    • Collaborate with team members to streamline workflows

  • Answered by AI
  • Q2. What challenges have you faced while working?
  • Ans. 

    I have faced challenges such as tight deadlines, communication issues, and adapting to new technologies.

    • Tight deadlines requiring efficient time management and prioritization

    • Communication issues with team members or stakeholders leading to misunderstandings

    • Adapting to new technologies or software systems quickly to meet project requirements

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. What are your salary expectations?
  • Ans. 

    My salary expectations are in line with industry standards and based on my experience and qualifications.

    • Research industry standards for Process Developers in the area

    • Consider my experience and qualifications when determining salary expectations

    • Be prepared to negotiate based on the job responsibilities and benefits package offered

  • Answered by AI

Top Genpact Process Developer Interview Questions and Answers

Q1. What is RTR? What is depreciation?types of depreciation and also journal entries
View answer (29)

Process Developer Interview Questions asked at other Companies

Q1. What is RTR? What is depreciation?types of depreciation and also journal entries
View answer (29)

Jobs at Genpact

View all
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Nov 2024.

Round 1 - HR 

(5 Questions)

  • Q1. Can you tell me about yourself?
  • Ans. 

    I am a dedicated and detail-oriented process developer with a strong background in streamlining workflows and improving efficiency.

    • I have a Bachelor's degree in Business Administration with a focus on process improvement

    • I have experience working with cross-functional teams to identify bottlenecks and implement solutions

    • I am proficient in using process mapping tools such as Visio and Lucidchart

    • I have successfully reduce...

  • Answered by AI
  • Q2. What are your salary expectations?
  • Ans. 

    My salary expectations are in line with industry standards and based on my experience and qualifications.

    • Research industry standards for Process Developers in the local area

    • Consider my experience and qualifications when determining salary expectations

    • Be prepared to negotiate based on the job responsibilities and benefits package offered

  • Answered by AI
  • Q3. What is your notice period?
  • Ans. 

    My notice period is currently one month.

    • Notice period is one month

    • I am required to give one month notice before leaving my current position

    • I can start the new role after serving the one month notice period

  • Answered by AI
  • Q4. Are you comfortable with relocation?
  • Ans. 

    Yes, I am comfortable with relocation.

    • I am open to relocating for the right opportunity

    • I have previous experience relocating for work

    • I understand the benefits of relocation for career growth

  • Answered by AI
  • Q5. What is your preference regarding night shifts?
  • Ans. 

    I am open to working night shifts and have experience working during those hours.

    • I am comfortable working night shifts and have no issues with adjusting my schedule.

    • I have previous experience working night shifts in my previous roles.

    • I understand the importance of night shifts in maintaining continuous operations and am willing to contribute during those hours.

  • Answered by AI
Round 2 - One-on-one 

(3 Questions)

  • Q1. What are your current responsibilities?
  • Ans. 

    As a Process Developer, my current responsibilities include analyzing existing processes, identifying areas for improvement, designing and implementing new processes, and monitoring performance metrics.

    • Analyzing existing processes

    • Identifying areas for improvement

    • Designing and implementing new processes

    • Monitoring performance metrics

  • Answered by AI
  • Q2. What achievements have you accomplished in your career?
  • Ans. 

    I have successfully led a team in implementing a new process that resulted in a 20% increase in efficiency.

    • Led a team in implementing a new process

    • Achieved a 20% increase in efficiency

    • Received recognition from senior management for the successful implementation

  • Answered by AI
  • Q3. Could you briefly explain your achievements?
  • Ans. 

    I have successfully implemented process improvements resulting in cost savings and increased efficiency.

    • Implemented automation tools to streamline workflow processes

    • Reduced processing time by 20% through optimization strategies

    • Led a team in achieving a 30% reduction in error rates

    • Received Employee of the Month award for outstanding performance

  • Answered by AI

Top Genpact Process Developer Interview Questions and Answers

Q1. What is RTR? What is depreciation?types of depreciation and also journal entries
View answer (29)

Process Developer Interview Questions asked at other Companies

Q1. What is RTR? What is depreciation?types of depreciation and also journal entries
View answer (29)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. What is your experience in the Record to Report (RTR) domain?
  • Ans. 

    I have 3 years of experience in the Record to Report domain, including preparing financial statements and reconciling accounts.

    • Prepared monthly financial statements in compliance with GAAP standards

    • Performed account reconciliations to ensure accuracy of financial data

    • Assisted in the implementation of new accounting software for improved efficiency

    • Collaborated with cross-functional teams to streamline RTR processes

  • Answered by AI
  • Q2. Are you comfortable with shift work?
  • Ans. 

    Yes, I am comfortable with shift work as I have previous experience working in shifts and understand the importance of flexibility in a dynamic work environment.

    • I have previous experience working in shifts and understand the importance of flexibility

    • I am willing to adapt my schedule to meet the needs of the job

    • I understand the benefits of shift work in terms of work-life balance and career advancement opportunities

  • Answered by AI
  • Q3. Can you provide a brief introduction about yourself?
  • Ans. 

    I am a recent graduate with a degree in Business Administration, eager to learn and grow in a management role.

    • Recent graduate with a degree in Business Administration

    • Eager to learn and grow in a management role

    • Strong communication and leadership skills

    • Experience in team projects and problem-solving

  • Answered by AI
  • Q4. What is your current cost to company (CTC)?
  • Ans. 

    My current CTC is $60,000 per year.

    • My current CTC is $60,000 per year

    • It includes my base salary, bonuses, and benefits

    • I also receive health insurance and retirement contributions

  • Answered by AI
Round 2 - Technical 

(10 Questions)

  • Q1. Can you provide a brief self-introduction and describe your current work profile?
  • Ans. 

    I am a recent graduate with a degree in Business Administration. Currently working as a Marketing Assistant at XYZ Company.

    • Recent graduate with a degree in Business Administration

    • Currently working as a Marketing Assistant at XYZ Company

    • Experience in creating marketing campaigns and analyzing market trends

  • Answered by AI
  • Q2. What precautions should be taken when mentioning details in your CV to ensure you can answer questions related to them effectively during an interview?
  • Q3. What is the difference between revenue expenditure and capital expenditure?
  • Ans. 

    Revenue expenditure is for day-to-day expenses while capital expenditure is for long-term assets.

    • Revenue expenditure is incurred for maintaining the business operations and generating revenue.

    • Capital expenditure is for acquiring assets that will provide benefits over multiple years.

    • Revenue expenditure is recorded in the income statement and is fully deductible in the year it is incurred.

    • Capital expenditure is recorded ...

  • Answered by AI
  • Q4. What is the difference between amortisation and depreciation?
  • Ans. 

    Amortisation is the allocation of the cost of intangible assets over their useful life, while depreciation is the allocation of the cost of tangible assets over their useful life.

    • Amortisation is used for intangible assets like patents, copyrights, and trademarks.

    • Depreciation is used for tangible assets like buildings, machinery, and vehicles.

    • Amortisation is typically calculated using the straight-line method or the dec...

  • Answered by AI
  • Q5. How would you rate yourself in relation to your teammates?
  • Ans. 

    I rate myself as a team player who actively contributes and collaborates with my teammates.

    • I actively participate in team meetings and discussions

    • I offer help and support to my teammates when needed

    • I communicate effectively and listen to others' ideas

    • I celebrate team successes and learn from failures together

  • Answered by AI
  • Q6. How would you calculate a rate in Excel?
  • Ans. 

    To calculate a rate in Excel, use the formula: Rate = (Value 1 / Value 2) * 100

    • Enter the values you want to calculate the rate for in separate cells

    • In a new cell, use the formula: Rate = (Value 1 / Value 2) * 100

    • Value 1 is the numerator and Value 2 is the denominator

    • Multiply the result by 100 to get the rate percentage

    • For example, if Value 1 is 50 and Value 2 is 100, the formula would be: (50 / 100) * 100 = 50%

  • Answered by AI
  • Q7. What is the process for passing journal entries related to prepaid expenses and accruals?
  • Ans. 

    Journal entries for prepaid expenses and accruals involve recognizing expenses before they are paid or revenue before it is received.

    • Prepaid expenses are initially recorded as assets and then expensed over time as they are used up.

    • Accruals involve recognizing expenses or revenue before cash is exchanged.

    • For prepaid expenses, a journal entry would involve debiting an expense account and crediting a prepaid expense accou...

  • Answered by AI
  • Q8. What is your understanding of accrual and deferred accounting?
  • Ans. 

    Accrual accounting recognizes revenue and expenses when they are incurred, regardless of when cash is exchanged. Deferred accounting recognizes revenue and expenses when cash is is exchanged.

    • Accrual accounting records revenue when it is earned and expenses when they are incurred, regardless of when cash is received or paid.

    • Deferred accounting involves postponing the recognition of revenue or expenses until a later date...

  • Answered by AI
  • Q9. What is a contingent liability?
  • Ans. 

    A contingent liability is a potential liability that may occur depending on the outcome of a future event.

    • Contingent liabilities are not recorded on the balance sheet but disclosed in the footnotes.

    • Examples include pending lawsuits, warranties, and guarantees.

    • The likelihood of the contingent liability and the amount involved must be assessed.

  • Answered by AI
  • Q10. What information do you have about Genpact?
  • Ans. 

    Genpact is a global professional services firm specializing in digital transformation, analytics, and process optimization.

    • Genpact was founded in 1997 as a business unit within General Electric.

    • It became an independent company in 2005 and is headquartered in New York City.

    • Genpact offers services in areas such as finance and accounting, procurement, supply chain, and customer service.

    • The company has a presence in over 3...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Never give up and approach every interview with confidence. Over the past three months, I attended 13 to 14 interviews; there may be times when you might not be the right fit for a particular company, but do not let that discourage you. Keep pushing forward, and if you give your best effort, good results will come with time. I also experienced a low phase, but by staying committed to learning and continuously improving myself, I have been able to grow, and you can do the same.

Top Genpact Management Trainee Interview Questions and Answers

Q1. What do you mean by balance sheet reconciliation could you explain briefly?
View answer (45)

Management Trainee Interview Questions asked at other Companies

Q1. What do you mean by balance sheet reconciliation could you explain briefly?
View answer (45)
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Normal process related questions
  • Q2. Salary discussion
Round 2 - HR 

(1 Question)

  • Q1. Joining date and other formality
Round 3 - HR 

(1 Question)

  • Q1. Final salary discussion and offer letter

Top Genpact Management Trainee Interview Questions and Answers

Q1. What do you mean by balance sheet reconciliation could you explain briefly?
View answer (45)

Management Trainee Interview Questions asked at other Companies

Q1. What do you mean by balance sheet reconciliation could you explain briefly?
View answer (45)
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Can you provide details about your experience managing clients, your understanding of performance metrics, and your knowledge of payroll?

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview process for the Senior HRO Manager role was the worst I have ever experienced. I waited in the queue for one hour and then had to be rescheduled after two hours on the same day. The interviewer displayed a complete lack of interest in interviewing the candidate, which was evident through his body language and eye contact. This was the worst experience I have encountered, and I would never recommend it.

Senior Human Resource and Operations Manager Interview Questions asked at other Companies

Q1. Can we do background verification for yourself?
View answer (1)

Genpact Interview FAQs

How many rounds are there in Genpact interview for experienced candidates?
Genpact interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Genpact interview process for experienced candidates are HR, One-on-one Round and Resume Shortlist.
How to prepare for Genpact interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Genpact. The most common topics and skills that interviewers at Genpact expect are Accounting, Accounts Payable, Excel, MS Office and record to report.
What are the top questions asked in Genpact interview for experienced candidates?

Some of the top questions asked at the Genpact interview for experienced candidates -

  1. What is RTR? What is depreciation?types of depreciation and also journal entr...read more
  2. What do you mean by balance sheet reconciliation could you explain briefl...read more
  3. What about DNS, query, zones, records, stub zone, PTR, Point record, how many r...read more
How long is the Genpact interview process?

The duration of Genpact interview process can vary, but typically it takes about less than 2 weeks to complete.

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Genpact Interview Process of Full-time Jobs for Experienced

based on 693 interviews

Interview experience

4.1
  
Good
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based on 31.6k reviews

3.8/5

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3.8

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3.8

Work-life balance

3.2

Salary

4.2

Job security

3.7

Company culture

3.1

Promotions

3.6

Work satisfaction

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