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Genpact
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Genpact Senior Manager Interview Questions and Answers
22 Interview questions
I possess extensive forecasting expertise, utilizing data analysis and market trends to drive strategic decision-making.
Utilized statistical models like ARIMA for demand forecasting in retail, improving inventory management by 20%.
Implemented machine learning algorithms to predict customer behavior, resulting in a 15% increase in sales.
Conducted scenario analysis to assess potential market changes, aiding in strat...
Managing a team with conflicting personalities and work styles
Identified individual strengths and weaknesses
Facilitated team building activities to improve communication and collaboration
Implemented a project management tool to streamline workflow and assign tasks efficiently
Revenue recognition model is a set of guidelines for when and how revenue should be recognized in financial statements.
Revenue is recognized when it is earned, not necessarily when cash is received.
It should be realized or realizable and earned.
There are different methods like percentage of completion, completed contract, and sales basis.
GAAP and IFRS have specific rules for revenue recognition.
Example: Subscripti...
I create various change strategies by analyzing the current situation, setting clear goals, involving stakeholders, and implementing a structured plan.
Analyze the current situation and identify areas that need improvement
Set clear and achievable goals for the change process
Involve key stakeholders in the decision-making process to ensure buy-in and support
Develop a structured plan with specific actions, timelines,...
What people are saying about Genpact
I manage resistance by addressing concerns, building trust, and involving stakeholders in decision-making.
Address concerns and fears openly and transparently
Build trust through effective communication and relationship-building
Involve stakeholders in decision-making to increase buy-in and ownership
Provide clear rationale and benefits of proposed changes
Offer training and support to help stakeholders adapt to change...
IFRS stands for International Financial Reporting Standards, a set of accounting standards developed by the International Accounting Standards Board (IASB).
IFRS is a globally accepted set of accounting standards used for financial reporting.
It aims to provide a common language for companies to communicate their financial information.
IFRS covers a wide range of topics including revenue recognition, financial instru...
Accounting is the process of recording, summarizing, analyzing, and reporting financial transactions of a business.
Involves recording financial transactions
Summarizing financial data in financial statements
Analyzing financial information to make business decisions
Reporting financial results to stakeholders
Follows Generally Accepted Accounting Principles (GAAP)
Examples: preparing balance sheets, income statements, ...
Reserves increase over time as premiums are paid and decrease as claims are paid out.
Reserves are funds set aside by an insurance company to cover future claims.
As premiums are paid, reserves increase.
As claims are paid out, reserves decrease.
The amount of reserves needed for a policy depends on factors such as the policy's duration, the insured's age and health, and the type of coverage.
For example, a whole life ...
Effectively managing customer escalations requires empathy, clear communication, and prompt resolution strategies.
Listen actively to the customer's concerns to understand their perspective.
Acknowledge the issue and apologize for any inconvenience caused, e.g., 'I understand how frustrating this must be.'
Gather all relevant information to assess the situation thoroughly before proposing a solution.
Provide a clear a...
Improving customer service can be achieved through various means.
Providing prompt and efficient service
Offering personalized solutions to customers
Training staff to handle difficult situations
Using customer feedback to improve service
Implementing technology to streamline processes
Genpact Senior Manager Interview Experiences
36 interviews found
Syed Danish Hasan Razvi
(2 Questions)
- Q1. What is the process for mapping skills to a job description?
- Ans.
Mapping skills to a job description involves aligning candidate abilities with job requirements for effective hiring.
Analyze the job description to identify key responsibilities and required skills.
Create a skills matrix that lists essential skills alongside proficiency levels needed.
Match candidate skills with the skills matrix to assess fit.
Example: For a project manager role, skills like 'leadership' and 'communicat...
- Q2. How many people you have handle
- Ans.
I have managed teams ranging from 5 to 50 members across various projects, focusing on collaboration and performance.
Led a team of 10 in a successful product launch, achieving a 20% increase in market share.
Managed a cross-functional team of 25 during a critical project, ensuring timely delivery and adherence to budget.
Oversaw a department of 50, implementing training programs that improved team efficiency by 30%.
(1 Question)
- Q1. Salary discussion
Anonymous
(3 Questions)
- Q1. Brief description of your experience.
- Ans.
Experienced Senior Manager with a strong background in project management, team leadership, and strategic planning across various industries.
Over 10 years of experience in managing cross-functional teams to deliver projects on time and within budget.
Successfully led a team of 20 in a major product launch, resulting in a 30% increase in market share.
Implemented process improvements that reduced operational costs by 15% ...
- Q2. How do you do change?
- Q3. How do you create various change strategies?
- Ans.
I create various change strategies by analyzing the current situation, setting clear goals, involving stakeholders, and implementing a structured plan.
Analyze the current situation and identify areas that need improvement
Set clear and achievable goals for the change process
Involve key stakeholders in the decision-making process to ensure buy-in and support
Develop a structured plan with specific actions, timelines, and ...
(3 Questions)
- Q1. Brief description of your experience.
- Ans.
Over 10 years of experience in project management, team leadership, and strategic planning across various industries.
Led a cross-functional team of 15 in a successful product launch, increasing market share by 20%.
Implemented a new project management software that improved team efficiency by 30%.
Developed and executed a strategic plan that resulted in a 25% revenue growth over two years.
Mentored junior managers, foster...
- Q2. Challenges faced during delivering change and how did you tackle it?
- Q3. How do you manage resistance and ensure stakeholder buy in?
- Ans.
I manage resistance by addressing concerns, building trust, and involving stakeholders in decision-making.
Address concerns and fears openly and transparently
Build trust through effective communication and relationship-building
Involve stakeholders in decision-making to increase buy-in and ownership
Provide clear rationale and benefits of proposed changes
Offer training and support to help stakeholders adapt to changes
(3 Questions)
- Q1. Why Genpact and role change?
- Q2. Biggest challenges faced and how did you deal with them?
- Ans.
Faced challenges in team dynamics and project deadlines, resolved through communication and strategic planning.
Navigated team conflicts by facilitating open discussions, leading to improved collaboration.
Managed tight project deadlines by implementing agile methodologies, resulting in timely delivery.
Addressed resource constraints by prioritizing tasks and reallocating team members effectively.
- Q3. Opinion based questions for cultural fitment.
I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. Explained my current role
- Q2. How i fit into the offered role
I appeared for an interview in Apr 2025, where I was asked the following questions.
- Q1. How do you manage strict deadlines during the MEC, and can you share a specific situation where you successfully handled a strict deadline?
- Ans.
I prioritize tasks, communicate effectively, and leverage team strengths to meet strict deadlines during the MEC.
Prioritize tasks based on urgency and impact, ensuring critical tasks are completed first.
Utilize project management tools to track progress and deadlines, keeping the team aligned.
Communicate regularly with stakeholders to manage expectations and provide updates.
In a previous project, we faced a tight deadl...
- Q2. What are your greatest strengths and weaknesses, and what motivates you to seek a job change?
- Ans.
I excel in strategic thinking and team leadership, while seeking growth opportunities to enhance my skills and impact.
Strength: Strategic Thinking - I successfully led a project that increased efficiency by 30% through innovative process improvements.
Strength: Team Leadership - I foster a collaborative environment, resulting in a 15% increase in team productivity over the last year.
Weakness: Delegation - I tend to take...
- Q3. How would you manage client escalations?
- Ans.
I would address client escalations with empathy, clear communication, and proactive solutions to ensure client satisfaction.
Listen actively to the client's concerns to fully understand the issue.
Acknowledge the client's feelings and validate their experience, e.g., 'I understand how frustrating this must be for you.'
Gather all relevant information before responding, ensuring I have a complete picture of the situation.
C...
Karan Kumar
(2 Questions)
- Q1. Accrual entries with effect
- Ans.
Accrual entries are used to record revenue or expenses when they are earned or incurred, regardless of when cash is exchanged.
Accrual entries are made to match revenues and expenses with the period in which they are incurred, rather than when cash is received or paid.
They involve recording revenue when it is earned and expenses when they are incurred, even if cash has not yet been exchanged.
Accrual entries help provide...
- Q2. Prepaid entries with effect
- Ans.
Prepaid entries are recorded in advance but have an effect on financial statements when the service is actually provided.
Prepaid entries involve recording an expense or revenue before it is actually incurred or earned.
They are initially recorded as assets or liabilities on the balance sheet.
When the service is provided, the prepaid entry is then recognized as an expense or revenue on the income statement.
Examples inclu...
Selected
I applied via Referral and was interviewed in Jun 2024. There were 2 interview rounds.
New product launch scenario
(2 Questions)
- Q1. Details on my projects.
- Q2. Forecasting expertise?
- Ans.
I possess extensive forecasting expertise, utilizing data analysis and market trends to drive strategic decision-making.
Utilized statistical models like ARIMA for demand forecasting in retail, improving inventory management by 20%.
Implemented machine learning algorithms to predict customer behavior, resulting in a 15% increase in sales.
Conducted scenario analysis to assess potential market changes, aiding in strategic ...
Ratnesh Rai
(2 Questions)
- Q1. Describe me the revenue recognition model
- Ans.
Revenue recognition model is a set of guidelines for when and how revenue should be recognized in financial statements.
Revenue is recognized when it is earned, not necessarily when cash is received.
It should be realized or realizable and earned.
There are different methods like percentage of completion, completed contract, and sales basis.
GAAP and IFRS have specific rules for revenue recognition.
Example: Subscription se...
- Q2. Stakeholder management
Interview Preparation Tips
1) Subject matter knowledge
2) Team handing experience
3) client management
Selected
I applied via Naukri.com and was interviewed in Aug 2024. There were 2 interview rounds.
Good interview, It was more on aptitude
Discuss around todays AI culture
Interview Preparation Tips
darshan malkan
Selected
I applied via Approached by Company and was interviewed in Mar 2024. There were 2 interview rounds.
(3 Questions)
- Q1. Accounting for discount provided
- Q2. Accounting for prepaid
- Ans.
Prepaid expenses are costs that have been paid in advance but have not yet been incurred.
Prepaid expenses are recorded as assets on the balance sheet until they are used up or expire.
Common examples of prepaid expenses include prepaid rent, insurance premiums, and subscriptions.
To account for prepaid expenses, they are initially recorded as a debit to a prepaid expense asset account and a credit to cash or accounts pay...
- Q3. IFRS application
(1 Question)
- Q1. Salary negotiation
Selected
I applied via Job Portal
(1 Question)
- Q1. Explain IFRS in detail
- Ans.
IFRS stands for International Financial Reporting Standards, a set of accounting standards developed by the International Accounting Standards Board (IASB).
IFRS is a globally accepted set of accounting standards used for financial reporting.
It aims to provide a common language for companies to communicate their financial information.
IFRS covers a wide range of topics including revenue recognition, financial instruments...
(1 Question)
- Q1. Explain accounting
- Ans.
Accounting is the process of recording, summarizing, analyzing, and reporting financial transactions of a business.
Involves recording financial transactions
Summarizing financial data in financial statements
Analyzing financial information to make business decisions
Reporting financial results to stakeholders
Follows Generally Accepted Accounting Principles (GAAP)
Examples: preparing balance sheets, income statements, cash ...
(1 Question)
- Q1. Explain accounting and finance
- Ans.
Accounting involves recording, summarizing, and analyzing financial transactions, while finance focuses on managing assets and liabilities.
Accounting involves recording financial transactions, preparing financial statements, and analyzing financial data.
Finance focuses on managing assets and liabilities, making investment decisions, and analyzing financial risks.
Accounting provides information for decision-making, whil...
Interview Preparation Tips
Genpact Interview FAQs
Some of the top questions asked at the Genpact Senior Manager interview -
The duration of Genpact Senior Manager interview process can vary, but typically it takes about less than 2 weeks to complete.
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Genpact Interviews By Designations
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Interview Questions for Popular Designations
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based on 26 interview experiences
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Genpact Senior Manager Reviews and Ratings
based on 460 reviews
Rating in categories
|
Process Developer
37.9k
salaries
|  ₹1.2 L/yr - ₹7.5 L/yr |
|
Process Associate
28.9k
salaries
| ₹0.6 L/yr - ₹7 L/yr |
|
Management Trainee
22.1k
salaries
| ₹1.8 L/yr - ₹10.1 L/yr |
|
Assistant Manager
21.6k
salaries
| ₹5 L/yr - ₹15 L/yr |
|
Manager
8.5k
salaries
| ₹7 L/yr - ₹25 L/yr |
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