Genpact Back Office Executive Interview Questions and Answers

I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

• Experienced in B2B sales and account management

• Proven track record of meeting and exceeding sales targets

• Strong communication and negotiation skills

• Ability to build and maintain strong client relationships

• Proficient in CRM software and sales analytics

Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

• Customer service involves addressing customer inquiries, concerns, and complaints.

• It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

• Customer service can be provided through various channels such as phone, email, live chat, or in-pe...read more

To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

• Research and understand the target market

• Identify the customer's pain points and needs

• Highlight the unique features and benefits of our product

• Provide excellent customer service and follow-up

• Offer promotions or discounts to incentivize purchase

• Use persuasive language and storytelling to create an emoti...read more

I am a dedicated and detail-oriented professional with a strong background in back office operations.

• I have experience in handling administrative tasks such as data entry, filing, and document management.

• I am proficient in using Microsoft Office Suite and have strong organizational skills.

• I have excellent communication skills and can work well both independently and in a team environment.

Population refers to the total number of people living in a particular area or country.

• Population can be divided into various categories such as age, gender, ethnicity, etc.

• Population growth rate is an important factor in determining the economic and social development of a country.

• Population density is the measure of the number of people living per unit area.

• Examples of countries with high population are China, India,...read more