Genpact Assistant Manager Interview Questions, Process, and Tips

HR roles and responsibilities include recruitment, training, employee relations, and compliance.

• Recruiting and hiring new employees

• Providing training and development opportunities

• Managing employee relations and resolving conflicts

• Ensuring compliance with labor laws and regulations

• Maintaining employee records and administering benefits

• Developing and implementing HR policies and procedures

• Conducting performance evaluatio...read more

Managing conflicts requires active listening, empathy, and problem-solving skills.

• Listen actively to all parties involved

• Show empathy and understanding towards each person's perspective

• Identify the root cause of the conflict

• Brainstorm possible solutions with the parties involved

• Choose the best solution and implement it

• Follow up to ensure the conflict has been resolved

As an Assistant Manager, it is important to behave professionally and respectfully with employees.

• Treat employees with respect and dignity

• Communicate clearly and effectively

• Be approachable and open to feedback

• Lead by example and set a positive tone

• Recognize and appreciate good work

• Address any issues or conflicts promptly and fairly