GE Healthcare Customer Service Engineer Interview Questions and Answers

Your name 👉Current City👉 Education(start with highest)👉Skills👉Family members and what they do

Jiva ayurveda is a well established and reputated company. Then mention some of their best products.

Sales is a very rewarding career in terms of growth and incentives.

Selling involves understanding customer needs, highlighting product benefits, and closing the deal.

• Understand the customer's needs and preferences

• Highlight the unique features and benefits of the product

• Address any objections or concerns the customer may have

• Create a sense of urgency or scarcity to encourage a purchase

• Close the deal by asking for the sale or offering incentives

A customer service executive is responsible for handling customer inquiries, complaints, and providing solutions to their problems.

• Responding to customer inquiries via phone, email, or chat

• Resolving customer complaints and issues

• Providing product or service information to customers

• Processing orders, forms, applications, and requests

• Maintaining customer records and updating databases

• Handling billing and payment inquirie...read more

Listen actively, empathize, apologize, offer solutions, and follow up.

• Stay calm and composed.

• Listen actively and let the customer vent their frustration.

• Empathize with the customer and acknowledge their feelings.

• Apologize for the inconvenience caused.

• Offer solutions to resolve the issue.

• Follow up with the customer to ensure their satisfaction.

• Examples: offer a refund, replacement, or discount.

• Examples: provide addition...read more

I am a dedicated and experienced customer executive with a passion for providing excellent service and building strong relationships with clients.

• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Proven track record of exceeding customer satisfaction goals

• Familiar with CRM systems and customer support software

• Ability to handle difficult customers and resolve conflicts ef