Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Healthians Team. If you also belong to the team, you can get access from here

Healthians Verified Tick

Compare button icon Compare button icon Compare
3.5

based on 449 Reviews

Play video Play video Video summary

Filter interviews by

Healthians Customer Service Executive Interview Questions and Answers

Updated 20 Jan 2023

Healthians Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image

posted on 20 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction and last experience is asked.
    • Add your answer
  • Q2. What is last drawn salary and expected salary?
    • Add your answer
Round 3 - Behavioral 

(5 Questions)

  • Q1. Introduction and experience
    • Add your answer
  • Q2. What do you know about Healthian?
    • Add your answer
  • Q3. What is work of customer service executive?
  • Ans. 

    A customer service executive is responsible for handling customer inquiries, complaints, and providing solutions to their problems.

    • Responding to customer inquiries via phone, email, or chat

    • Resolving customer complaints and issues

    • Providing product or service information to customers

    • Processing orders, forms, applications, and requests

    • Maintaining customer records and updating databases

    • Handling billing and payment inquirie...

    • Answered by AI
    Add your answer
  • Q4. How to deal with angry customer?
  • Ans. 

    Listen actively, empathize, apologize, offer solutions, and follow up.

    • Stay calm and composed.

    • Listen actively and let the customer vent their frustration.

    • Empathize with the customer and acknowledge their feelings.

    • Apologize for the inconvenience caused.

    • Offer solutions to resolve the issue.

    • Follow up with the customer to ensure their satisfaction.

    • Examples: offer a refund, replacement, or discount.

    • Examples: provide addition...

    • Answered by AI
    Add your answer
  • Q5. How you spend your last weekend or last trip or last birthday?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay confident and answer every question.
Keel yourself relax

Top trending discussions

View All
Interview Tips & Stories
2w
a senior software engineer
45 Days Into Notice & No Offers – What Should I Do?
I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!
Got a question about Healthians?
Ask anonymously on communities.

Interview questions from similar companies

Senior Software Engineer Interview Questions & Answers

Siemens Healthineers user image Anonymous

posted on 4 Nov 2021

I applied via Recruitment Consultant and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Subject wise questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - HR negotiations are to be done with a confidence.

Senior Executive Interview Questions & Answers

Pacific BPO user image Anonymous

posted on 9 Jan 2018

Interview Questionnaire 

1 Question

  • Q1. Its all about your confidence level and for analysing the reliability of employee.
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Criteria related to good communication skill, ms office knowledge and experience.

Round: Test
Experience: Test related to medical billing terms, denials, module and latest us healtcare updates.

Software Developer Interview Questions & Answers

Siemens Healthineers user image Anonymous

posted on 9 Nov 2022

I applied via Approached by Company and was interviewed before Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Basic problem solving easy to medium level

Round 3 - One-on-one 

(1 Question)

  • Q1. Coding questions based on loops, arrays
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Coding a sorting algorithm
  • Ans. 

    Sorting algorithm arranges elements in a specific order.

    • Choose an appropriate sorting algorithm based on the data size and type.

    • Common sorting algorithms include bubble sort, insertion sort, merge sort, quicksort, and selection sort.

    • Implement the chosen algorithm in the programming language of choice.

    • Test the algorithm with various input sizes and types to ensure correctness and efficiency.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be good with what is in resume, decent problem solving skills + some basic design patterns will help you clear the interview

Skills evaluated in this interview

Sales Executive Interview Questions & Answers

Thyrocare Technologies user image Anonymous

posted on 1 Mar 2021

I applied via Recruitment Consultant and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All basic details regarding, your self,family background,carier background and basic knowledge of diagnostic industry
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - With my opinion, don't try to work in thyrocare.thyrocare is like a pressure coocker. And nobody will help you to resolve your issues

Senior Executive Interview Questions & Answers

Max Healthcare user image Anonymous

posted on 9 Aug 2022

I applied via Walk-in and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Your proper introduction..
    • Add your answer
  • Q2. Work experience if any.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well dressed in formal ..a very good place to work..

Senior Software Engineer Interview Questions & Answers

Philips Innovation Campus user image Anonymous

posted on 20 Jul 2022

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Questions on microservices, java, spring
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. This was a Design round
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. This was a Behavioral round.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your fundamentals clear about java, spring and microservices

Software Developer Interview Questions & Answers

Philips Innovation Campus user image Anonymous

posted on 2 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Computer fundamentals

Round 2 - Technical 

(1 Question)

  • Q1. Technical questions of projects ,dsa
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. What is ur background
    • Add your answer
  • Q2. Manegarial and behavioral questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare well

Senior Software Engineer Interview Questions & Answers

Philips Innovation Campus user image Anonymous

posted on 2 Oct 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Mostly related to tech stack u r interviewed for. I was a c# developer, so question were related to it. There were 2 ds question

Customer Support Executive Interview Questions & Answers

Advantmed user image Anonymous

posted on 6 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What about your work experience?
  • Ans. 

    I have 3 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

    • Handled customer inquiries via phone, email, and chat

    • Resolved customer issues efficiently and effectively

    • Provided excellent customer service and ensured customer satisfaction

    • Trained new team members on customer support processes

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Why you want to join this company
  • Ans. 

    I am impressed by the company's commitment to customer satisfaction and innovation.

    • I admire the company's reputation for excellent customer service.

    • I am excited about the opportunity to work with a team that values innovation and creativity.

    • I believe my skills and experience align well with the company's goals and values.

    • Answered by AI
    Add your answer
More about working at Healthians

Healthians Interview FAQs

How many rounds are there in Healthians Customer Service Executive interview?
Healthians interview process usually has 3 rounds. The most common rounds in the Healthians interview process are Resume Shortlist, HR and Behavioral.
How to prepare for Healthians Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Healthians. The most common topics and skills that interviewers at Healthians expect are Customer Complaints, Customer Relationship and Customer Support.
What are the top questions asked in Healthians Customer Service Executive interview?

Some of the top questions asked at the Healthians Customer Service Executive interview -

  1. what is work of customer service executi...read more
  2. How to deal with angry custom...read more

Tell us how to improve this page.

Healthians Interviews By Designations

Interview Questions for Popular Designations

Healthians Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

Interview Questions from Similar Companies

Max Healthcare Interview Questions
4.1
 • 141 Interviews
Dr Lal PathLabs Interview Questions
4.2
 • 125 Interviews
Johnson & Johnson Interview Questions
4.0
 • 98 Interviews
Paras Hospital Interview Questions
4.4
 • 81 Interviews
Pacific BPO Interview Questions
3.5
 • 79 Interviews
GE Healthcare Interview Questions
4.0
 • 72 Interviews
Thyrocare Technologies Interview Questions
3.5
 • 64 Interviews
Siemens Healthineers Interview Questions
4.0
 • 64 Interviews
Philips Innovation Campus Interview Questions
3.8
 • 51 Interviews
Advantmed Interview Questions
3.6
 • 51 Interviews
View all

Fast track your campus placements

Manav Rachana International University, Faridabad Placement Questions
1 Interview
View all
Healthians Customer Service Executive Salary
based on 19 salaries
₹2.3 L/yr - ₹4.1 L/yr
5% less than the average Customer Service Executive Salary in India
View more details

Healthians Customer Service Executive Reviews and Ratings

based on 3 reviews

4.4/5

Rating in categories

4.6

Skill development

4.6

Work-life balance

3.8

Salary

3.7

Job security

4.6

Company culture

4.1

Promotions

3.5

Work satisfaction

Explore 3 Reviews and Ratings
Healthians Salaries in India
Phlebotomist
148 salaries
unlock blur

₹1 L/yr - ₹5 L/yr

Lab Technician
102 salaries
unlock blur

₹1.8 L/yr - ₹5.3 L/yr

Sales Executive
85 salaries
unlock blur

₹2 L/yr - ₹4.2 L/yr

Dietician
37 salaries
unlock blur

₹2.3 L/yr - ₹5 L/yr

Senior Executive
36 salaries
unlock blur

₹2.9 L/yr - ₹5 L/yr

Explore more salaries
Compare Healthians with

Max Healthcare

4.1
Compare

Paras Hospital

4.4
Compare

Dr Lal PathLabs

4.2
Compare

Johnson & Johnson

4.0
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview