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Advantmed Customer Support Executive Interview Questions and Answers

Updated 6 Jan 2025

Advantmed Customer Support Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What about your work experience?
  • Ans. 

    I have 3 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

    • Handled customer inquiries via phone, email, and chat

    • Resolved customer issues efficiently and effectively

    • Provided excellent customer service and ensured customer satisfaction

    • Trained new team members on customer support processes

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Why you want to join this company
  • Ans. 

    I am impressed by the company's commitment to customer satisfaction and innovation.

    • I admire the company's reputation for excellent customer service.

    • I am excited about the opportunity to work with a team that values innovation and creativity.

    • I believe my skills and experience align well with the company's goals and values.

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About introduction and Qualification
Round 3 - Aptitude Test 

There are two rounds in aptitude test

Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about your introduction

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

Interview questions from similar companies

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Indroduce yourself ,
  • Ans. 

    I am a highly motivated sales executive with 5 years of experience in the industry.

    • I have a proven track record of exceeding sales targets

    • I am skilled in building and maintaining strong relationships with clients

    • I am experienced in creating and delivering effective sales presentations

    • I am a team player and enjoy collaborating with colleagues to achieve common goals

  • Answered by AI
  • Q2. Indroduce yourself ,
  • Ans. 

    I am a highly motivated sales professional with a proven track record of exceeding targets and building strong relationships with clients.

    • I have over 5 years of experience in sales, with a focus on B2B sales

    • I am skilled in identifying and pursuing new business opportunities

    • I have a strong ability to build and maintain relationships with clients

    • I am results-driven and have consistently exceeded sales targets

    • I am a team ...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your last experience
  • Q2. What is your last salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence yourselves, eye contact by hr all will be good
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell us in brief about yourself
Round 2 - HR 

(1 Question)

  • Q1. Tell us something about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine and honest for all answers
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What was your target in your previous organization
  • Q2. I luckily answer for my previous organization

Interview Preparation Tips

Interview preparation tips for other job seekers - Well prepared
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Their will be set of questions u have to clear the first round in aptitude

Round 2 - One-on-one 

(2 Questions)

  • Q1. They will ask about the previous experience if any
  • Q2. And about sales

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn more about sales

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why are you looking for a change?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to understand all denials status and have communication skills... thanks

Interview Questionnaire 

1 Question

  • Q1. Its all about your confidence level and for analysing the reliability of employee.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Criteria related to good communication skill, ms office knowledge and experience.

Round: Test
Experience: Test related to medical billing terms, denials, module and latest us healtcare updates.

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this organisation. Redcliffe labs is full of harassers and fraudsters.
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - One-on-one 

(3 Questions)

  • Q1. What do uh know about redcliffe
  • Q2. Self introduction
  • Q3. Why do uh wantto join

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Advantmed Interview FAQs

How many rounds are there in Advantmed Customer Support Executive interview?
Advantmed interview process usually has 3 rounds. The most common rounds in the Advantmed interview process are One-on-one Round, Resume Shortlist and HR.

Tell us how to improve this page.

Advantmed Customer Support Executive Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more

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Advantmed Customer Support Executive Salary
based on 6 salaries
₹2 L/yr - ₹5.3 L/yr
8% more than the average Customer Support Executive Salary in India
View more details

Advantmed Customer Support Executive Reviews and Ratings

based on 2 reviews

3.5/5

Rating in categories

3.5

Skill development

2.7

Work-life balance

2.7

Salary

2.7

Job security

2.7

Company culture

1.5

Promotions

2.7

Work satisfaction

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