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4.4

based on 1.1k Reviews

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Redcliffe Labs Customer Service Executive Interview Questions and Answers

Updated 24 Jan 2023

Redcliffe Labs Customer Service Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this organisation. Redcliffe labs is full of harassers and fraudsters.

Customer Service Executive Jobs at Redcliffe Labs

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Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Talk about yourself,,hear you literally have to talk about your experience and also education background,and they also want to know more about your family background ,if your married,children since it’s mo...
  • Q2. How do you handle irate customers. Stay calm,actively listen to the customer,acknowledge the customers problem,sympathise and empathise with the customer,give solution to the customer problem,and incase it...

Interview Preparation Tips

Interview preparation tips for other job seekers - Just smile,have a positive attitude,the interviewers are friendly and they make you feel home and welcome so just use your knowledge and you will be fine
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What about your work experience?
Round 2 - One-on-one 

(1 Question)

  • Q1. Why you want to join this company
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. I have interest in company
Round 3 - Technical 

(1 Question)

  • Q1. Technical is best knowledge in this company
Round 4 - Group Discussion 

Group decision is the best platform

Round 5 - Technical 

(1 Question)

  • Q1. Any for sales, marketing
Round 6 - HR 

(1 Question)

  • Q1. This side is amit ranjan
Round 7 - HR 

(1 Question)

  • Q1. Discuss with team
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Do you know about Excel?

Interview Preparation Tips

Topics to prepare for Metropolis Healthcare Customer Service Representative interview:
  • Excel
  • Communication Skills
Interview preparation tips for other job seekers - Be polite in an interview and be confident while giving answers.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to health care experience
  • Q2. Experience in previous job

Interview Preparation Tips

Interview preparation tips for other job seekers - Do best and get best opportunity for successful job
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Talk about yourself,,hear you literally have to talk about your experience and also education background,and they also want to know more about your family background ,if your married,children since it’s mo...
  • Q2. How do you handle irate customers. Stay calm,actively listen to the customer,acknowledge the customers problem,sympathise and empathise with the customer,give solution to the customer problem,and incase it...

Interview Preparation Tips

Interview preparation tips for other job seekers - Just smile,have a positive attitude,the interviewers are friendly and they make you feel home and welcome so just use your knowledge and you will be fine
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About introduction and Qualification
Round 3 - Aptitude Test 

There are two rounds in aptitude test

Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about your introduction
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job hai and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What are your previous Experience ?
  • Q2. Where do you reside

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced customer executive with a passion for providing excellent service and building strong relationships with clients.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Proven track record of exceeding customer satisfaction goals

    • Familiar with CRM systems and customer support software

    • Ability to handle difficult customers and resolve conflicts ef

  • Answered by AI

Redcliffe Labs Interview FAQs

How many rounds are there in Redcliffe Labs Customer Service Executive interview?
Redcliffe Labs interview process usually has 3 rounds. The most common rounds in the Redcliffe Labs interview process are One-on-one Round and Resume Shortlist.
How to prepare for Redcliffe Labs Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Redcliffe Labs. The most common topics and skills that interviewers at Redcliffe Labs expect are Customer Satisfaction, Healthcare, customer support, Conflict Resolution and Customer Service.

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based on 1 Redcliffe Labs interview
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Redcliffe Labs Customer Service Executive Salary
based on 12 salaries
₹2.4 L/yr - ₹3.5 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Redcliffe Labs Customer Service Executive Reviews and Ratings

based on 9 reviews

3.0/5

Rating in categories

2.6

Skill development

2.6

Work-Life balance

3.8

Salary & Benefits

2.2

Job Security

2.2

Company culture

2.8

Promotions/Appraisal

2.4

Work Satisfaction

Explore 9 Reviews and Ratings
Sr. Customer Service Executive

Hyderabad / Secunderabad

7-9 Yrs

Not Disclosed

Customer Service Executive - Collections

Hyderabad / Secunderabad

4-9 Yrs

Not Disclosed

Customer Service Executive

Hyderabad / Secunderabad

0-4 Yrs

Not Disclosed

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