Redcliffe Labs Customer Service Executive Interview Questions and Answers

Q1. Tell me about your self
Ans. 
I am a dedicated and experienced customer executive with a passion for providing excellent service and building strong relationships with clients.
• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Proven track record of exceeding customer satisfaction goals

• Familiar with CRM systems and customer support software

• Ability to handle difficult customers and resolve conflicts ef
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Q1. Tell me something about yourself?
Ans. 
Your name 👉Current City👉 Education(start with highest)👉Skills👉Family members and what they do
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Q2. Why Jiva ayurveda?
Ans. 
Jiva ayurveda is a well established and reputated company. Then mention some of their best products.
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Q3. Why did you choose this role?
Ans. 
Sales is a very rewarding career in terms of growth and incentives.
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Q1. Give me your Quick introduction ?
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Q2. Why did you choose this role?
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Q3. How do you sell something?
Ans. 
Selling involves understanding customer needs, highlighting product benefits, and closing the deal.
• Understand the customer's needs and preferences

• Highlight the unique features and benefits of the product

• Address any objections or concerns the customer may have

• Create a sense of urgency or scarcity to encourage a purchase

• Close the deal by asking for the sale or offering incentives
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Q1. Tell me about yourself?
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Q2. Do you know about Excel?
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Q1. About introduction and Qualification
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There are two rounds in aptitude test

Q1. Tell me about your introduction
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Q1. Previous job experience details
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Q1. Salary decision and requirment
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