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Jiva Ayurvedic Pharmacy Customer Care Executive Interview Questions and Answers

Updated 26 Sep 2023

Jiva Ayurvedic Pharmacy Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 26 Sep 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me something about yourself?
  • Ans. 

    Your name 👉Current City👉 Education(start with highest)👉Skills👉Family members and what they do

    • Answered Anonymously
    Add your answer
  • Q2. Why Jiva ayurveda?
  • Ans. 

    Jiva ayurveda is a well established and reputated company. Then mention some of their best products.

    • Answered Anonymously
    Add your answer
  • Q3. Why did you choose this role?
  • Ans. 

    Sales is a very rewarding career in terms of growth and incentives.

    • Answered Anonymously
    Add your answer
Round 3 - Behavioral 

(3 Questions)

  • Q1. Give me your Quick introduction ?
    • Add your answer
  • Q2. Why did you choose this role?
    • Add your answer
  • Q3. How do you sell something?
  • Ans. 

    Selling involves understanding customer needs, highlighting product benefits, and closing the deal.

    • Understand the customer's needs and preferences

    • Highlight the unique features and benefits of the product

    • Address any objections or concerns the customer may have

    • Create a sense of urgency or scarcity to encourage a purchase

    • Close the deal by asking for the sale or offering incentives

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview will be conducted in English,be prepared.

Top trending discussions

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Interview Tips & Stories
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honestword
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ex -
Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Columbia Asia user image Anonymous

posted on 25 Jul 2021

I applied via Company Website and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Normally questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - its good, eco-friendly,i like the hr round.

Customer Support Executive Interview Questions & Answers

Advantmed user image Anonymous

posted on 6 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What about your work experience?
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Why you want to join this company
    • Add your answer

Customer Service Associate Interview Questions & Answers

Redcliffe Labs user image Anonymous

posted on 16 Nov 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - One-on-one 

(3 Questions)

  • Q1. What do uh know about redcliffe
    • Add your answer
  • Q2. Self introduction
    • Add your answer
  • Q3. Why do uh wantto join
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Care Officer Interview Questions & Answers

Jupiter Hospital user image Anonymous

posted on 9 Oct 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell us about yourself
  • Ans. 

    Experienced Customer Care Officer with a background in handling customer inquiries, resolving issues, and providing exceptional service.

    • Over 5 years of experience in customer service roles

    • Skilled in communication, problem-solving, and conflict resolution

    • Proficient in using CRM systems and handling high call volumes

    • Received multiple awards for outstanding customer satisfaction ratings

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Account issue

Customer Support Executive Interview Questions & Answers

Advantmed user image Anonymous

posted on 6 Jun 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About introduction and Qualification
    • Add your answer
Round 3 - Aptitude Test 

There are two rounds in aptitude test

Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about your introduction
    • Add your answer

Customer Service Executive Interview Questions & Answers

Redcliffe Labs user image Anonymous

posted on 24 Jan 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this organisation. Redcliffe labs is full of harassers and fraudsters.

Customer Care Executive Interview Questions & Answers

Columbia Asia user image Anonymous

posted on 25 Jul 2021

I applied via Company Website and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Normally questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - its good, eco-friendly,i like the hr round.
More about working at Jiva Ayurvedic Pharmacy

Jiva Ayurvedic Pharmacy Interview FAQs

How many rounds are there in Jiva Ayurvedic Pharmacy Customer Care Executive interview?
Jiva Ayurvedic Pharmacy interview process usually has 3 rounds. The most common rounds in the Jiva Ayurvedic Pharmacy interview process are HR, Behavioral and Resume Shortlist.
How to prepare for Jiva Ayurvedic Pharmacy Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jiva Ayurvedic Pharmacy. The most common topics and skills that interviewers at Jiva Ayurvedic Pharmacy expect are Communication Skills, customer care, Inbound Calls, Customer Service and Outbound Calling.
What are the top questions asked in Jiva Ayurvedic Pharmacy Customer Care Executive interview?

Some of the top questions asked at the Jiva Ayurvedic Pharmacy Customer Care Executive interview -

  1. How do you sell somethi...read more
  2. Why Jiva ayurve...read more

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Jiva Ayurvedic Pharmacy Customer Care Executive Salary
based on 17 salaries
₹0.8 L/yr - ₹3.2 L/yr
19% less than the average Customer Care Executive Salary in India
View more details

Jiva Ayurvedic Pharmacy Customer Care Executive Reviews and Ratings

based on 8 reviews

2.8/5

Rating in categories

3.7

Skill development

3.1

Work-Life balance

2.3

Salary & Benefits

3.5

Job Security

2.7

Company culture

2.7

Promotions/Appraisal

2.8

Work Satisfaction

Explore 8 Reviews and Ratings
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