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Healthians Customer Service Executive Interview Questions and Answers

Updated 20 Jan 2023

1 interview found

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Customer Service Executive Interview Questions

user image Sachin sharma

posted on 20 Jan 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Jan 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Introduction and last experience is asked.
  • Q2. What is last drawn salary and expected salary?
3

Behavioral Round (5 Questions)

  • Q1. Introduction and experience
  • Q2. What do you know about Healthian?
  • Q3. What is work of customer service executive?
  • Q4. How to deal with angry customer?
  • Q5. How you spend your last weekend or last trip or last birthday?

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay confident and answer every question.
Keel yourself relax

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Mar 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Talk about yourself,,hear you literally have to talk about your experience and also education background,and they also want to know more about your family backg...read more
  • Q2. How do you handle irate customers. Stay calm,actively listen to the customer,acknowledge the customers problem,sympathise and empathise with the customer,give s...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Just smile,have a positive attitude,the interviewers are friendly and they make you feel home and welcome so just use your knowledge and you will be fine
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (3 Questions)

  • Q1. Tell me something about you
  • Q2. Tell me about previous job
  • Q3. Why do you want join our company

Interview Preparation Tips

Interview preparation tips for other job seekers - kindly read about company profile and also take help from friends
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Jan 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Tell me about yourself
3

One-on-one Round (1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this organisation. Redcliffe labs is full of harassers and fraudsters.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - you should have positive attitude, attractive personality, knowledge and smile on your face.
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in

7 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (1 Question)

  • Q1. I have interest in company
3

Technical Round (1 Question)

  • Q1. Technical is best knowledge in this company
4

Group Discussion Round

Group decision is the best platform

5

Technical Round (1 Question)

  • Q1. Any for sales, marketing
6

HR Round (1 Question)

  • Q1. This side is amit ranjan
7

HR Round (1 Question)

  • Q1. Discuss with team
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Nov 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Do you know about Excel?

Interview Preparation Tips

Topics to prepare for Metropolis Healthcare Customer Service Representative interview:
  • Excel
  • Communication Skills
Interview preparation tips for other job seekers - Be polite in an interview and be confident while giving answers.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Dec 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2

HR Round (1 Question)

  • Q1. About introduction and Qualification
3

Aptitude Test Round

There are two rounds in aptitude test

4

One-on-one Round (1 Question)

  • Q1. Tell me about your introduction
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Mar 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Talk about yourself,,hear you literally have to talk about your experience and also education background,and they also want to know more about your family backg...read more
  • Q2. How do you handle irate customers. Stay calm,actively listen to the customer,acknowledge the customers problem,sympathise and empathise with the customer,give s...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Just smile,have a positive attitude,the interviewers are friendly and they make you feel home and welcome so just use your knowledge and you will be fine
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Avoid using too much corporate jargon in your CV. Sometimes keeping things simple will get your job done.
View all tips
2

HR Round (3 Questions)

  • Q1. Tell me something about you
  • Q2. Tell me about previous job
  • Q3. Why do you want join our company

Interview Preparation Tips

Interview preparation tips for other job seekers - kindly read about company profile and also take help from friends

Healthians Interview FAQs

How many rounds are there in Healthians Customer Service Executive interview?
Healthians interview process usually has 3 rounds. The most common rounds in the Healthians interview process are Resume Shortlist, HR and Behavioral.
How to prepare for Healthians Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Healthians. The most common topics and skills that interviewers at Healthians expect are Customer Complaints, Customer Relationship and Customer Support.
What are the top questions asked in Healthians Customer Service Executive interview?

Some of the top questions asked at the Healthians Customer Service Executive interview -

  1. what is work of customer service executi...read more
  2. How to deal with angry custom...read more

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People are getting interviews through

based on 1 Healthians interview
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Low Confidence means the data is based on a small number of responses received from the candidates.

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Healthians Customer Service Executive Salary
based on 19 salaries
₹2.2 L/yr - ₹4 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Healthians Customer Service Executive Reviews and Ratings

based on 3 reviews

4.5/5

Rating in categories

4.6

Skill development

4.6

Work-Life balance

3.8

Salary & Benefits

3.7

Job Security

4.6

Company culture

4.1

Promotions/Appraisal

3.5

Work Satisfaction

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